Jimmy John's
1508 Speight Ave Ste. 100, Waco
(254) 752-1600
Recent Reviews
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Good sandwich shop!
Berry fresh food, very clean interior, and friendly people!
Atmosphere: 5
Food: 5
Service: 5
I came in today with my husband and I noticed there was only two people on staff the manager Destiny was extremely polite and helpful with our order and she did a great job but I told her I was concerned about her and her staffs safety being that they are the only women on shift in a shady area located near Baylor university. These two ladies deserve a promotion and the company needs to ensure their staff is fully covered there should never be a young lady working by herself more than 2 hrs. Although the sandwiches were delicious and the customer service was great I'm concerned about the safety of these young women. The young ladies had more than 6 orders when I showed up and although it was busy Destiny handled our order with care and she was extremely apologetic to the other waiting customers. I've never had an issue at this location, however I don't agree with this company overworking their staff and leaving them alone in an area that is overan with homeless people.
Atmosphere: 5
Food: 5
Service: 5
Ordered 4 giant subs online at around 5pm on a Sunday. When I picked up, I did got 4 pieces-2 giant subs cut in half. At that time three employees were in the store, one white gentleman, one white girl, and one black girl. The white girl seemed to be the person who processed my order. I asked her if my order was correct. She said YES firmly. Before I walked out the store, I checked the receipt and realized that I just got half of my order. I went back to the counter and explained my question to the employee who is close to me, the black girl. She complained that I stood too close to her. She also complained I pushed her too much. When the white girl came close to me and read my receipt, she realized she made a mistake.
Nobody said sorry to me.
They made the other 2 giant subs and gave me my full order.
When I was in the store, it was almost empty. There was no waiting line. I do not understand why this type of mistake could happen. It is true that everybody makes mistakes. But when the employees made mistakes, they ignored them.
The girls are rude. I felt very uncomfortable and annoyed with their services. This store is worth of one star. If there are negative options available, I sure will give negative stars.
Atmosphere: 2
Food: 2
Service: 1
Really Jimmy John’s a pickle sandwich? Pathetic!!
Atmosphere: 1
Food: 1
Service: 1
Food was mediocre they don't stuff the sandwiches like most do. Normally I can eat 1 wrap and be good for the night I'd be hungry in an hr from this place. They are also bad at following directions tell them turkey mayo and cucumber they put pickles and tomatoes on turkey with cheese then I have to go back and have them make it right. Just check your food before you leave
Atmosphere: 2
Food: 2
Service: 2
The bread was gross! It was very hard and super cold. Why?
Atmosphere: 3
Food: 1
Service: 2
Kayleighyah didn’t seem very welcoming or she was just really awkward and had her AirPods on
Service: 1
Visit weekly, the staff of very friendly. Excellent food.
Atmosphere: 5
Food: 5
Service: 5
I would marry Jimmy John! I'm in love with their sandwiches! Try the Lulu extra veggies with the crispy jalapenos mayo and vinaigrette! That's my go-to! Let me know what you think! Thank you Jimmy John's ❣️
Atmosphere: 5
Food: 5
Service: 5
Good friendly service with a good quality sub.
Kid-friendliness: They make a good sub with options
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
They just handed me my order with no bag, no silverware, expected me to know where it’s at by saying it’s over by the bench. Like which bench. So I just walked out because luckily I have silverware in my car.
Atmosphere: 2
Food: 4
Service: 2
I always go to this jimmy John's. It is a well run business with very good sandwiches. I recommend going here as you will have a great sandwich
Atmosphere: 5
Food: 5
Service: 5
Why say you’re open until 11 when the staff shuts everything down at 10:30?
Atmosphere: 1
Food: 1
Service: 1
The Country Club sub sandwich was delicious.
Atmosphere: 4
Food: 4
Service: 4
Order on the app and pick up is the best! Quick and easy. Great sandwiches and always nice and clean inside. Personal one stall bathrooms. Love this place!
Atmosphere: 5
Food: 5
Service: 5
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