Long John Silver's

1801 N Valley Mills Dr, Waco
(254) 772-1966

Recent Reviews

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Ylda Rivera

Excellent service excellent cleanliness

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fish \u0026 Shrimp Platter

Billie Williams

This business is usually hit and miss. My friend and I usually want fish every couple of months and quickly head to Long John Silvers forgetting we said we wouldn’t return because of a previous experience. Yesterday 7/26/25 we head there for a quick meal before doing our weekly shopping.
Customer service: Very sad that some of our youth doesn’t know the meaning of words like friendly and courteous as this young man leaned on the counter,as he took my order, with the look of annoyance perhaps because I didn’t use the new kiosk that had been installed before getting to him. It was for card transactions, I was using cash.
Drinks: I had to ask for the cup for my drink which was not a problem to remind him however there were no lids available for the medium cups.
Table: There were 4 booth and 2 tables available but they were ALL dirty! We found the cleaner one and my friend got napkins to wipe the table and seats down.
Food: My fish was hot but fries were old, dried out and cold. My friend’s chicken was cold with her fries in the same state as mine. I have her my hush puppies and that’s only hot item on her plate. We leave, once again, vowing we’ll never return as my stomach gets those familiar cramps that we have both experienced quite a few times before after eating here. We’re praying it will not go past a few stomach cramps into something more serious like has happened in the past.
Old ladies tend to forget and/or forgive but I think we really learned our lesson this time!

Atmosphere: 1

Food: 2

Service: 1

fred gsanford

3 recent visits. on 2 of them the doors were locked over 30 minutes after opening hour. the other visit (again 30 minutes after opening) they had to fill the drink machine with ice and turn it on so we and the other 4 people waiting could get a drink. the counter person had to go to the drive through to get my change because apparently there's no register at the counter? Like the food, but guess I'm done with these unmanaged stores.

Atmosphere: 1

Food: 1

Service: 1

Melodi

I absolutely luv their food. I wish there was 1 in my town. I'd eat there every chance I got. My fav fav is the coleslaw but I also luv the fish 🐟 platter.

Atmosphere: 4

Food: 5

Service: 5

Duty Family Farm

The staff here is really good and so is the food. I like the self check out thing and they made the food out quick

Atmosphere: 5

Food: 5

Service: 5

Tyler Mckain

Very poor service stood there for 10-15 minutes before we had to ask for help . They just ignored us like we weren’t there . The dining area was dirty and out of stock on the condiments bar of everything. I asked for condiments but was ignored until I had to get angry and loud ! No wonder everything is going to self serve because you can’t find decent employees nowadays . Really disappointed in my visit!

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Coleslaw, Fish and Chips, Hushpuppies, Waffle Fries, Tartar Sauce, Popcorn Shrimp, 2 Piece Fish Meal, Two Piece Fish and Chicken Plank

donald thomas

The food was very fresh and hot.

Atmosphere: 4

Food: 5

Service: 4

john kennemer

Instead of regular chicken patties, they put in chicken strips and those looked like it was regular chicken just cut in strios. The order was backwards instead of a 16 piece family meal with 12 fish and 4 chicken. I received 4 fish and 12 small chicken strips.

Reba Brown

They forgot to give me my coleslaw an I ordered fish an shrimp an fresh frenchfries they didn't give me any shrimp an the French fries where cold as hell.

Atmosphere: 3

Food: 3

Service: 2

Myra Worsham

If you visit this restaurant, don’t order the salmon bowl. It’s 9.00 and you get a small amount of rice and one very small piece of salmon. I was so embarrassed for my adult grandson when we saw his bowl. It wasn’t full like the picture and the fish was so small we thought they forgot to put the salmon in the bowl. He took it up to to counter and the lady said that’s the way it comes. I wish I had of taken a picture of it. I ended up giving him one of my fish out of my two pc fish meal. It was ridiculous to see that little amount of food for 9.39 We spent way too much for that.

Atmosphere: 5

Food: 2

Service: 5

Kathy Torres

Horrible service all employees in the back chit chatting. When called to register they are very confronting. I was asked to order on kiosk if paying with card. I was paying cash. Absolutely horrible

Atmosphere: 1

Service: 1

Chase

Accepted my DoorDash order before closed but then didn’t fufull my order. Yall are trash.

Atmosphere: 1

Food: 3

Service: 1

Tilin Chavez

Drink machine doesn't work properly worker limits amounts of ice for drinks workers don't have hair nets on ignore the customers and the chicken very tough won't be returning to eat here

Food: 1

Service: 1

Laura Lewis

Incompetent personal, condiments missing, soda machine not even turned on, staff bored, no customer service.

Atmosphere: 2

Food: 3

Service: 2

Alicia B

Yall need to do better. People paying their money for food it should at the least be fresh. Food was stale and hard as hell... do better LJS

Food: 1

Service: 2

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