McDonald's

4330 Franklin Ave, Waco
(254) 776-8406

Recent Reviews

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Jerome Silverberg

A really great experience all the way through.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, World Famous Fries, Large Fries

Matt Appleton

Worst mcdonald's I've ever been to. Both my wife and daughter found hair in their food.

Atmosphere: 1

Food: 1

Service: 1

william evans

I will not go back food eggs where burnt
and food was loak warm

Atmosphere: 2

Food: 1

Service: 3

Brenda Esparza

Terrible service, I went to eat with my daughter and the truth is that they treated us very badly. The lady who served us spoke to us angrily. She did not give us cutlery, sugar, or creamers for my coffee. I asked for them and she claimed that she had given them to me when that was not the case. My daughter asked for more drink and they didn't want to give it to her and it's not the first time they treat us like this, they should put people who like customer service

Atmosphere: 1

Food: 4

Service: 1

Melissa Garcia

This place is absolutely ridiculous. They have no clue what customer service means at all. Should be shut down for real.

Tonya Jones

Drive thru ordering and pickup went smoothly. All food was in the bag and nothing was forgotten.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Mcnuggets, Mcchicken, Large Fries

Chelsea Blain

The front worker ruby was very rude cussed with kids around and had a very bad attitude bc we were trying to get our order right don’t work in the fast food industry if you can’t be respectful!!!!!!

Nicolette Lerma

Great customer service from the manager today!

Atmosphere: 5

Food: 5

Service: 5

ME Maddox

Went through the drive-thru ordered chicken nuggets and fries. The Nuggets were good but the fries were old and

Atmosphere: 5

Food: 3

Service: 5

Bonita Graham

Odered from this location via Doordash. My Quarter Pounder w/ cheese was under cooked. ?? I took one bite and decided I didn't want the pickles on and then turned the patty around... Guess what?!? It was pink. Majority of the patty was PINK.

Jimmy Hicks

Don't recommend this place, found a hair in our sandwich, and they would not give a refund

Atmosphere: 4

Food: 1

Service: 4

Saigo K

I purchased a meal and sat down and ate. I cleaned up my mess and threw away everything and pulled out my laptop to begin working.

An employee named Joe, apparently in a management position, approached me and asked if I had purchased anything and asked for my receipt. As this had never happened before, I didn't think I needed to keep my receipt. The employee assumed I was lying and then asked me to leave. Very unwelcoming, unfriendly, and unprofessional behavior.

I can understand having a problem with the homeless using your business, but jumping to the conclusion that your paying customers that are well-groomed and doing work on high-dollar equipment are from the same group of people you're categorizing is a very silly call to make.

I don't feel comfortable giving this location any more of my money for fear that they will ask me to leave again after I've been seated for 30 minutes.

Atmosphere: 1

Food: 3

Service: 2

David b

It's McDonald's.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Cheeseburger, Big Mac

Carolyn Wren

My favorite McDonald's in Waco! Foods always fresh, and the staff are amazing!! I've never had bad experience at this one, unlike others. Shout out to managers and employees you are so nice and friendly every single time!!! We see you doing a fantastic job!! Thank you for making every visit a great one!!

Atmosphere: 4

Food: 5

Service: 5

Justin Macias

I hated that I had to ask for drink refills, and then they just gave you new cups!!!

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: French Fries, Cheeseburger, Chicken Mcnuggets, Mcdouble, Mcchicken

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