McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
3733 N 19th St, Waco
(254) 714-1055
About McDonald's
Customers' Favorites
McDonald's Reviews
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I was in the store today. The women were arguing about who was to be up front and it got to be unbearable. I am trying to get waited on and for 25 minutes these girls were constantly arguing. there was like only 2 people that got waited on. By that time i was getting pissed. I do not get paid to stand there and listen to this garbage. i have to make a delivery. I finally shouted at them. CAN I GET Some Help. Then come to find out the order i was picking up was sitting behind...read full review
Rude and an eye lash on my burger
Ratings
Menu
Hours
| Monday | 5AM - 12AM |
| Tuesday | 5AM - 12AM |
| Wednesday | 5AM - 12AM |
| Thursday | 5AM - 12AM |
| Friday | 5AM - 12AM |
| Saturday | 5AM - 12AM |
| Sunday | 5AM - 12AM |
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McDonald's has seen improvements in their food and service, although the drive-thru and in-person service can be inconsistent. On some visits, customers have experienced slow service, lack of greetings, and rude behavior from the staff, including the manager. One instance mentioned waiting for 40 minutes for just nuggets and fries, with reports of the restaurant being severely understaffed. Customers have noted that there were no staff members at the registers, leading some to use the kiosk. The cleanliness of the food has also been questioned, with fries reported to be covered in cleaning oil.
Despite these issues, the restaurant has a loyal customer base, with some visiting frequently for breakfast. The crew has been noted to be improved compared to the past. However, the level of service can vary. Some customers recommend using the app for discounts and coupons, especially for favorites like nuggets. The restaurant may want to focus on providing consistent, friendly service to all customers and addressing staffing concerns to enhance the overall experience.