Taco Bell

1515 N Valley Mills Dr, Waco
(254) 751-9822

Recent Reviews

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Nathan A

Be sure to check your order at the desk in front of them, they forget alot of items and then blame the customer for stealing, will then go back and check cameras, and relize it was there fault and make no apologies, refuse to show the footage. And still will not refund or remake the missing items, Super rude staff, doesnt seem like any one them want to work, Taco shells are stale. This location is such a horrible representation of Taco bell, Taco bell Corp should close this store for hurting there representation.

Atmosphere: 1

Food: 1

Service: 1

Brandy

Absolutely no customer service. No one spoke to me while I stood at the counter for 10 min to let them know I was there for an order. I stood and watch the lady making an order, just throwing things into the bag, chunked the cheese for fries in the bag. Absolute no care for ppls food. I had ordered extra meat on my nachos and didn't receive it on either of the nachos I bought. Tacos all broken. Spent 37 bucks to get crap food and crap service. No have a nice day no f you no nothing. Stay away from this Taco Bell.

Atmosphere: 1

Food: 1

Service: 1

Daniel Tolbert

Ghetto rude closes early that's it

Atmosphere: 1

Food: 1

Service: 1

Teiarraa Nychole

I would most definitely going here during the day where the workers ACTUALLY feel like working . If you decide you wanna come here for a late night snack after 10:30 don’t come here , there going to tell you that there closed 👎👎👎.and whoever owns that white car out front seems like they get paid to take smoke breaks

Atmosphere: 1

Service: 1

Iris Washington

Great food, good service.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Quesadilla

Sappy Kandy

The food was horrible looked like someone returned it and they just sent it out the windows to me I asked for onions on my order dint receive any the food looked like it was opened and rewrapped as if some one had tried to eat it the entire order was sloppy the lettuce and cheese was hot and soggy the only thing I enjoyed was the drink thank God that was fresh this is the last time I will go to this taco bell you guys need to do better. I and everyone work hard for the money we pay you guys and we deserve better service and product from you guys we are not animals we are hard working citizens just like you .

Atmosphere: 3

Food: 2

Service: 2

Recommended dishes: Mountain Dew Baja Blast

anayah williams

This has been the worst Tacobell i’ve been too in a while. I ordered Tacos from them and asked for supreme and i got home and my tacos weren’t supreme At All. I then called store to get it fixed the lady asked me did i wanna “come back to the store or get put on there remake list”. I then choose to be put on their remake list. After a day passed i went to get my free Doritos Locos Supreme Taco i walked into the lobby because i didn’t want to hold up the drive through with explaining to them that this is a remake. As soon as i walked in i saw Employees laughing and talking while theres customers and i also didnt see any hair nets. However i walked up to the Cashier and i spoke to her and she never said anything backed and we sat in an awkward silence . However i wasnt mad its taco bell …i wasnt expecting extremely good customer service. Then she proceeds to rush me with my order so im explaining to her what i need and the whole entire order im being rushed and asked “what else what else “ then she never read my order back to me so after i got my receipt i realized A lot of stuff is wrong. I told her “ i asked for this regular not supreme because i was already getting a free supreme” it’s also a 70 cent up charge for what she game me. She rudely started to point at my receipt telling ME what I ordered. She rudely walks to the back grabs the draw keys and opens the draw and hands me 70 cents shooing her hands and saying “this for that or whatever “ Extremely rude and unprofessional. So At first i was very confused as to why she was so aggressive but then i later found out by the manger she was rushing because she was about to get off. However i spoke to the manger about the situation and the lady stayed longer to listen and even while i was talking to the manger she told me manger to call her afterwards and the manger looks at her and smile and says “ok”. Which im not understanding because now she’s staying even longer now trying to ease drop. So now with them being friends my complaint isn’t gonna be taken seriously. I spoke to who i think was the store manger and she apologized and gave me a free meal. I told them i would get it another day and left. You would think it would be over then. However , 2 days later i went to get my free meal (Aka Today ) a cashier grabbed her manger im guessing (the lady i spoke to over the phone ( The store manger )the previous day before) And she explained to me that what i said DID NOT happened at all. And she didn’t see anything as if im crazy and making this all up. Then she asks for my phone number and tells me im gonna be out under “a radar “from ordering from them. Then she proceed to keep and keep talking basically calling me a LIAR and she proceeded to lie to my face and tell me the cashier who threw her stuff had to reach into her own purse and pay the 70 cents that day. Which is a lie because i watched her take the change out the registers. 2 REFUNDS are a thing. 3 the lady left before i left. So i watched the Store manger lie in my face multiple times covering for her employee. And at that moment i knew this was a problem that needed to be handled with someone higher because there all friends. Even when i asked for the cashiers name they lied and i checked my receipt to see her real name.

Atmosphere: 1

Food: 1

Service: 1

Jose Perez

Food is great but needs more drink options.

Atmosphere: 1

Food: 5

Service: 1

Josh Johnson

This Taco Bell’s credit card machine always seems to be down late at night. Maybe they’re stealing the cash?

Valerie Swanner

The food was wonderful and I got to feed me and my girls for under eighteen dollars. And not only did we get full, but we had leftovers to share with the doggies . Don't come for me my doggie peeps, I just can't look at their little faces and explain to them that they can't have any taco bell cheesy meaty goodness. I love them too much...and if that makes me wrong, then I don't wanna be right. LOL ?

Vegetarian options: Pretty much anything that you can get in a meat option, you can also get in a vegetarian dish. They never give me any crap about ordering vegan, vegetarian or regular. They are a great place to go if you have dietary restrictions actually.

Atmosphere: 5

Food: 5

Service: 5

Mariah Alexiana

The service was horrible, the employee worker was disrespectful. At that, the food was cold, my fries were just thrown into the bag I was missing a tacos from the dorito supreme meal & I found a strand of hair in my chulapa! this is disgustingly & they asked to give me a remake when all I wanted was a refund and then said they can’t do refunds ??

Gabriel Nunez

Rude workers .

Atmosphere: 1

Service: 1

Pedro Aviles

Love taco bell but getting pretty expensive

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Quesadilla, Soft Taco

Trent Wachsmann

I loved this place I got something called a dorito locos tacos and it's really good 5 stars ? ? ✨️ also the may need to add a sign to use the drive through in the morning ima rate this 5 on all

Parking: The parking is great always a park room for somewhere.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crunchy Taco

Heidi

Good food. Hard to get anyone’s attention

Atmosphere: 4

Food: 4

Service: 3

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