Schlotzsky's
6237 Rufe Snow Dr Ste 520, Watauga
(817) 581-6007
Recent Reviews
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good experience. I like the roast beef sandwich 🥪
Staff is friendly and patient. Orders are always fresh and correct.
The service at the drive through was incredibly slow and they've reduced the portion sizes. Hopefully a different Schlotzkys will be better.
Food is the same as all Schlotzshys. The restaurant is kinda dingy and dark. Service is subpar. The employees look and act as if they would rather be somewhere else. I understand fully, I've done fast food.
It was dirty inside. The soda fountain only poured carbonated water. They had no tea.
Their pizza are good and their service is nice, I would recommend this location.
Customer service is inept. Received a raincheck for 4 free Cinnabon rolls because they where out of soup on my prior visit. I presented the coupon which clearly stated raincheck 4 free rolls expired 12/31/24 on 12/27 and I first got that's just let you know we sell those. Then I spoke with the manager we no longer take those it has expired. Then I ask for general manger number. I'm given a number on a piece of cash register paper with the name Tre was told he is owner. I called the number just to be told it has a restricted block on it and call could not be completed. The food I ordered was good but the interaction with the employees was not. They were polite and courteous but need more training on company policy and procedures.
Food: 5
Service: 1
Recommended dishes: Sandwich
I love the food here. So many options. Love it all!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original, Sandwich
Great sandwiches. Place is clean and staff is cheerful.
The employees are so cheerful and it makes us want to come back to this location!! Great job and Merry
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original, Sandwich
Out of salad mixture for salads. Their are grocery stores close.
Atmosphere: 3
Food: 3
Service: 5
Restaurantji Recommends
Me and my wife have never tried this place being that the parking lot is always empty, never the less we ordered turkey sandwiches and mini cinnamon rolls. The sandwiches were good but the cinnamon rolls were beyond hard. It was extremely difficult getting a refund after my wife was told by management that they don’t issue refunds. After conversing back in forth we were able to get a refund. Idk maybe people will have better experiences.
Atmosphere: 1
Food: 3
Service: 1
Their door states they are open until 9pm. Their "open" light is still on. Google says they are open until 8:30 which is weird but ok. Pull up at 8:05. Door is locked, so pull up to drive-thru and you get a recorded message saying they are closed. What kind of trash operation is this? UPDATE YOUR SIGN ON DOOR!!!! TURN YOUR OPEN SIGN OFF!!!
Worst Schlotzsky’s I’ve ever had. Found a long hair and a hair ball in my sandwich. The bread was also rough and old.
Atmosphere: 1
Food: 1
Service: 1
The open times aren't right on website
Atmosphere: 4
Food: 4
Service: 4
Went on a Friday night to grab a pizza and a sandwich. Ordered a supreme and got home with a pepperoni, went to call the number on receipt no longer their number, sent an email to store online and never heard back. Really unfortunate my family and I liked their food.
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