Great atmosphere at this location, Jake was helpful and really enjoys his job and is very friendly.
Atmosphere: 5
Food: 5
Service: 5
Angelica Benitez
Stopped by today and Jake was amazing, he had great customer service and I wasn’t having the best day today but his happiness made my day better.
Atmosphere: 5
Food: 5
Service: 5
J B
Good but be prepared to wait during rushes , line can extend down the side street due to demand
Atmosphere: 5
Food: 5
Service: 5
Hailey Dusenbery
Maddie was incredibly sweet and a pleasure to talk to!
Haylee
Really good got through the line in a minute yesterday everyone had such an uplifting attitude!!
Atmosphere: 5
Service: 5
Ashley Walker
7 Brew is my new favorite coffee shop. First time visiting this morning and I love it. Jaidyn was very nice and friendly. I will definitely stop buy again.
Atmosphere: 5
Food: 5
Service: 5
Alisha Zachary
Jaidyn consistently provides excellent coffee service and creates a welcoming experience every time. They are friendly, attentive, and clearly take pride in making great coffee. Orders are always prepared accurately and with care, and Jaidyn goes above and beyond to ensure customers are satisfied. Their positive attitude and efficiency make a noticeable difference, and they are a true asset to the team.
Atmosphere: 5
Food: 5
Service: 5
Maria M
I went this Morning and was greeted by a young Lady named Jaidyn! She was sweet and help and Professional! Thank you for providing me with my morning coffee’
Atmosphere: 5
Service: 5
Rosa G
I had a very disappointing experience at the Seven Brew location in Waxahachie, Texas, involving an employee named Jaden.
I am a loyal Seven Brew customer, and this is the only location I go to. I regularly drive over 30 minutes just to visit because I normally love the drinks and service. Unfortunately, this visit completely changed that.
I came in to redeem my birthday free drink, but my regular reward points were used instead. When I politely asked if my points could be returned and the birthday reward applied, Jaden immediately refused, rolled her eyes, and told me to contact corporate. Her tone was rude and dismissive. Another employee then stepped in and was also unprofessional and disrespectful.
Both employees displayed poor behavior, including eye rolling, neck twisting, and speaking to us rudely, even though we were calm and simply trying to fix a rewards mistake. We were told to leave and contact corporate. To make matters worse, one employee sarcastically told me to “write a review” and get out of the line, which was humiliating.
On top of that, my drink was made incorrectly. I ordered a Blondie iced coffee with caramel drizzle on the cup but received a banana Blondie instead.
All I was asking for was a simple fix: my points returned, my birthday drink applied, and my correct order. This could have been resolved easily, but instead I was treated very poorly.
I am extremely disappointed with the customer service during this visit and no longer feel comfortable returning to this location.
Service: 1
Lex Danger
I love 7 brew i go everytime i see one. I always get the same thing, ive been to this location twice now. This will be the last time, the line is always insane, and it feels like they forgot to actually add coffee to my coffee. Im paying 18$ for 2 large coffees with extra shots. I cannot even taste the coffee. It litterally looks like a cup of iced milk! Im so beyond disappointed. Never had this issue at any other 7 brew and its happened both times ive been to this one And my mom lives nearby and she says it happens to her too.
I am not sure how Starbucks stays open near them. They are friendly, courteous, quick, and consistent.
Atmosphere: 5
Food: 5
Service: 5
Daniel
stopped by 7 brew tonight to get a large sugar free sweet and salty sugar free caramel drizzle iced coffee and Jake and Ansley were super nice, and kept great conversation while i was waiting for my drink…. keep up the great work
Atmosphere: 5
Food: 5
Service: 5
Evelyn
Ansley and Jake were phenomenal tonight! Soon as I drove up they immediately made me laugh with how they took my order, 10/10 service!
Atmosphere: 5
Food: 5
Service: 5
Thomas Eudy
Aliana is the best. Along with the rest of the bunch don’t know any names but they are are all fantastic. Really like to drive thur to get a coffee. 👍👍👍. Also Colton goes all out to take care of people
Atmosphere: 5
Food: 5
Service: 5
Chad Newton
We love 7 Brew!! It’s our favorite coffee spot in town if we’re on the go. The quality is great and consistent. The flavor variety is nice. And the service is always friendly.
Great atmosphere at this location, Jake was helpful and really enjoys his job and is very friendly.
Atmosphere: 5
Food: 5
Service: 5
Stopped by today and Jake was amazing, he had great customer service and I wasn’t having the best day today but his happiness made my day better.
Atmosphere: 5
Food: 5
Service: 5
Good but be prepared to wait during rushes , line can extend down the side street due to demand
Atmosphere: 5
Food: 5
Service: 5
Maddie was incredibly sweet and a pleasure to talk to!
Really good got through the line in a minute yesterday everyone had such an uplifting attitude!!
Atmosphere: 5
Service: 5
7 Brew is my new favorite coffee shop. First time visiting this morning and I love it. Jaidyn was very nice and friendly. I will definitely stop buy again.
Atmosphere: 5
Food: 5
Service: 5
Jaidyn consistently provides excellent coffee service and creates a welcoming experience every time. They are friendly, attentive, and clearly take pride in making great coffee. Orders are always prepared accurately and with care, and Jaidyn goes above and beyond to ensure customers are satisfied. Their positive attitude and efficiency make a noticeable difference, and they are a true asset to the team.
Atmosphere: 5
Food: 5
Service: 5
I went this Morning and was greeted by a young
Lady named Jaidyn! She was sweet and help and
Professional! Thank you for providing me with my morning coffee’
Atmosphere: 5
Service: 5
I had a very disappointing experience at the Seven Brew location in Waxahachie, Texas, involving an employee named Jaden.
I am a loyal Seven Brew customer, and this is the only location I go to. I regularly drive over 30 minutes just to visit because I normally love the drinks and service. Unfortunately, this visit completely changed that.
I came in to redeem my birthday free drink, but my regular reward points were used instead. When I politely asked if my points could be returned and the birthday reward applied, Jaden immediately refused, rolled her eyes, and told me to contact corporate. Her tone was rude and dismissive. Another employee then stepped in and was also unprofessional and disrespectful.
Both employees displayed poor behavior, including eye rolling, neck twisting, and speaking to us rudely, even though we were calm and simply trying to fix a rewards mistake. We were told to leave and contact corporate. To make matters worse, one employee sarcastically told me to “write a review” and get out of the line, which was humiliating.
On top of that, my drink was made incorrectly. I ordered a Blondie iced coffee with caramel drizzle on the cup but received a banana Blondie instead.
All I was asking for was a simple fix: my points returned, my birthday drink applied, and my correct order. This could have been resolved easily, but instead I was treated very poorly.
I am extremely disappointed with the customer service during this visit and no longer feel comfortable returning to this location.
Service: 1
I love 7 brew i go everytime i see one. I always get the same thing, ive been to this location twice now. This will be the last time, the line is always insane, and it feels like they forgot to actually add coffee to my coffee. Im paying 18$ for 2 large coffees with extra shots. I cannot even taste the coffee. It litterally looks like a cup of iced milk! Im so beyond disappointed. Never had this issue at any other 7 brew and its happened both times ive been to this one
And my mom lives nearby and she says it happens to her too.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I am not sure how Starbucks stays open near them. They are friendly, courteous, quick, and consistent.
Atmosphere: 5
Food: 5
Service: 5
stopped by 7 brew tonight to get a large sugar free sweet and salty sugar free caramel drizzle iced coffee and Jake and Ansley were super nice, and kept great conversation while i was waiting for my drink…. keep up the great work
Atmosphere: 5
Food: 5
Service: 5
Ansley and Jake were phenomenal tonight! Soon as I drove up they immediately made me laugh with how they took my order, 10/10 service!
Atmosphere: 5
Food: 5
Service: 5
Aliana is the best. Along with the rest of the bunch don’t know any names but they are are all fantastic. Really like to drive thur to get a coffee. 👍👍👍. Also Colton goes all out to take care of people
Atmosphere: 5
Food: 5
Service: 5
We love 7 Brew!! It’s our favorite coffee spot in town if we’re on the go. The quality is great and consistent. The flavor variety is nice. And the service is always friendly.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Blondie, Cinnamon Roll
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