The girl at the window has a massive attitude and is extremely sassy to customers. I understand food service can be stressful, but all I wanted was some freaking mild serendipity:((( PS, it was never that serious girl. Food was fire though
Atmosphere: 1
Food: 5
Service: 1
frank molina
I came in around 7:30pm the manager helped me because I had card issues. This is what you call customer service!! I didn't get her name but her patience with me made me write this review!! Thank you will be coming back
Atmosphere: 5
Food: 5
Service: 5
Roland Clarkson
it always smells like Pine-Sol đ€đ·
Atmosphere: 1
Dustin Hightower
Found hair in my food making me grossed out beyond able to even try to eat the tenders. I was working in the area and stopped so i didnt notice until i was 15 mins away on the highway. Im highly disappointed in the size of tenders as well for what they used to be. After avoiding Chicken E for about 2yrs ill go back to avoiding them again.
Atmosphere: 2
Food: 1
Service: 2
karenlV6797WD
I have used Chicken Express several times recently when cooking just wasnât in the plan for me! I have submitted online orders for fish meals, and have been extremely pleased! The order is hot, ready, and delicious within 12 minutes or less! All you have to do is drive up and your meal is sealed and hot in a large plastic bag. The portions are fresh and definitely generous. Itâs much faster than the average drive-thru and offers real meals. Moreover, the employees appear well-trained and genuinely concerned to get your meal to you quickly and accurately! This restaurant deserves kudos! Donât forget your tartar sauce!
A J
Chicken wing was dried chicken out and fries hard as ice and cold, this my second time having bad food at this location I wonât be going back.
Food: 1
Skeeta 1955
I was charged multiple times using Apple Pay. This establishment refused to give me my food. Itâs sad that I showed the manager that the charges was still coming in on my account. He said it was showing declined but I have proof of payment!! So far itâs $62.64 depending on the amount of times my card was charged. I want my money back!!!
deldren mcgensey
Second time my order was not right. Paying 30 dollars for chicken tenders and not have everything I paid for is wild. Double check your order before you leave.
Larry Horne
Food was literally uneditable
Aunica Animations
Service was quick, cashier was friendly. Most importantly, the chicken here is really good. Been here a few times, haven't had a bad experience.
0 stars! 20 minutes for fresh tenders is insane !! The girl told me 8 minutes and it was like she forgot I was waiting! Had to go back in to get it!! I only ordered 4 pieces tender combo. Was very rude when I went in & would never come here again. I advise everyone to go to the other chicken express off 77 just 4 minutes away. HORRIBLE LOCATION WITH HORRIBLE HIGH SCHOOL WORKERS! Do better Waxahachie!!!!!!
Amber Upchurch
Worst luck here but I do love their chicken. The staff is not attentive and made us wait almost 20 minutes in drive thru. Kept telling us it was coming when in actuality they forgot our order. Once we got it we were missing items and this happens each time!
Atmosphere: 1
Food: 3
Service: 1
Harlee Slagle
Went through the drive through and asked for a number 1 and then exactly the same everything else another number 1 but with regular instead of half and half and James the worker through the drive through said âthen that isnât the exact same thingâ Was so disrespectful with cold food aswell. 12/14/24 5:50pm.
Atmosphere: 1
Food: 1
Service: 1
Layla Perks
I went in about a week ago and was served by a young lady, she was excellent, i did not get my corn nuggets and she went and fixed the mistake really fast while having a lobby full of people. My husband wanted extra crispy okra and she went back to put down the okra herself and came back with it withien 2 minutes. I had a talk with a younger boy that was on his way to the bathroom and he was really nice and really smart. I have noticed that a lot of the staff are younger adults and teens and you would think that would be a problem but they are just great at there job. I tipped the two girls working in the food station and the girl at the counter!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Patricia Charo
They soak the chicken in a salt water brine. I just couldn't. So , so salty. The staff seem stiff and barley interactive. I'm trying to be nice. But, no. Other Locations Do Way Better!
The girl at the window has a massive attitude and is extremely sassy to customers. I understand food service can be stressful, but all I wanted was some freaking mild serendipity:((( PS, it was never that serious girl. Food was fire though
Atmosphere: 1
Food: 5
Service: 1
I came in around 7:30pm the manager helped me because I had card issues. This is what you call customer service!! I didn't get her name but her patience with me made me write this review!! Thank you will be coming back
Atmosphere: 5
Food: 5
Service: 5
it always smells like Pine-Sol đ€đ·
Atmosphere: 1
Found hair in my food making me grossed out beyond able to even try to eat the tenders. I was working in the area and stopped so i didnt notice until i was 15 mins away on the highway. Im highly disappointed in the size of tenders as well for what they used to be. After avoiding Chicken E for about 2yrs ill go back to avoiding them again.
Atmosphere: 2
Food: 1
Service: 2
I have used Chicken Express several times recently when cooking just wasnât in the plan for me! I have submitted online orders for fish meals, and have been extremely pleased! The order is hot, ready, and delicious within 12 minutes or less! All you have to do is drive up and your meal is sealed and hot in a large plastic bag. The portions are fresh and definitely generous. Itâs much faster than the average drive-thru and offers real meals. Moreover, the employees appear well-trained and genuinely concerned to get your meal to you quickly and accurately! This restaurant deserves kudos! Donât forget your tartar sauce!
Chicken wing was dried chicken out and fries hard as ice and cold, this my second time having bad food at this location I wonât be going back.
Food: 1
I was charged multiple times using Apple Pay. This establishment refused to give me my food. Itâs sad that I showed the manager that the charges was still coming in on my account. He said it was showing declined but I have proof of payment!! So far itâs $62.64 depending on the amount of times my card was charged. I want my money back!!!
Second time my order was not right. Paying 30 dollars for chicken tenders and not have everything I paid for is wild. Double check your order before you leave.
Food was literally uneditable
Service was quick, cashier was friendly. Most importantly, the chicken here is really good. Been here a few times, haven't had a bad experience.
Restaurantji Recommends
0 stars! 20 minutes for fresh tenders is insane !! The girl told me 8 minutes and it was like she forgot I was waiting! Had to go back in to get it!! I only ordered 4 pieces tender combo. Was very rude when I went in & would never come here again. I advise everyone to go to the other chicken express off 77 just 4 minutes away. HORRIBLE LOCATION WITH HORRIBLE HIGH SCHOOL WORKERS! Do better Waxahachie!!!!!!
Worst luck here but I do love their chicken. The staff is not attentive and made us wait almost 20 minutes in drive thru. Kept telling us it was coming when in actuality they forgot our order. Once we got it we were missing items and this happens each time!
Atmosphere: 1
Food: 3
Service: 1
Went through the drive through and asked for a number 1 and then exactly the same everything else another number 1 but with regular instead of half and half and James the worker through the drive through said âthen that isnât the exact same thingâ Was so disrespectful with cold food aswell. 12/14/24 5:50pm.
Atmosphere: 1
Food: 1
Service: 1
I went in about a week ago and was served by a young lady, she was excellent, i did not get my corn nuggets and she went and fixed the mistake really fast while having a lobby full of people. My husband wanted extra crispy okra and she went back to put down the okra herself and came back with it withien 2 minutes. I had a talk with a younger boy that was on his way to the bathroom and he was really nice and really smart. I have noticed that a lot of the staff are younger adults and teens and you would think that would be a problem but they are just great at there job. I tipped the two girls working in the food station and the girl at the counter!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
They soak the chicken in a salt water brine. I just couldn't. So , so salty. The staff seem stiff and barley interactive. I'm trying to be nice. But, no. Other Locations Do Way Better!
Atmosphere: 1
Food: 1
Service: 2
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