KFC
1209 N Hwy 77, Waxahachie
(972) 938-0885
Recent Reviews
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This place is awful. I would not order from kfc again. I wanted the chicken pie and biscuits. You said your stove is not working. Chicken is soggy and greasy. Nothing as ordered.
Before a person orders let them know what you don’t have. I would not have ordered from you.
Atmosphere: 1
Food: 1
Service: 1
Drive thru lady was very polite and professional. They were busy and still stayed kind. That's rare these days
Atmosphere: 5
Food: 5
Service: 5
They need to change their hours because every time I’ve tried to go to this KFC they don’t open at 10 like the door says they can see you trying to open the door and it’s locked and they don’t come unlock the door.
Service: 1
Please do not go here..save yourself the stress and turmoil. The manager informed me there is nothing she can do after I burnt my tongue and thigh from there pre-made bowls. She says they leave them under the heater and now I'm walking around with scalded and swollen tongue. I called some management phone number that's outsourced and they claim upper management will return to call..I won't hold my breath
The staff does not know the difference between a breast and a thigh. I was charged for things I did not receive. When I went back to correct the charge, if the regional mrg was not there, I do not believe I would have been refunded for the breast order I did not receive. The employee told me the night before it was refunded, but it was not. I was given thighs instead of breasts. I was given another order for my inconvenience. I asked for 2 wings and a breast. I received 1 wing and 2 thighs. I did not feel like going back, so I let it go. Check your orders before you leave. Several customers were upset on that Friday night 7/18/25.
Atmosphere: 1
Food: 1
Service: 1
Very few customers and zero cars in the drive thru and we were still ignored in the drive thru for twenty solid minutes. Drove away and will NEVER go there again. No service whatsoever. They should shut it down if they don’t want to sell any food.
Atmosphere: 1
Food: 1
Service: 1
Not the quality I was expecting. Chicken breading was dark and no flavor. When was the oil changed? Darkness and flavor is an indication of old grease. Wondering how much sediment is in the bottom of the fryer. Get it together, used to be fantastic
Food: 1
Service: 2
Recommended dishes: Fries
Best KFC I've had in years!!
Atmosphere: 5
Food: 5
Service: 5
Terrible service. I’ve ordered ahead twice, took 20 minutes to arrive, and both times I had to wait 10 minutes after arriving. The employees are lazy and don’t care. I filled a comment with the restaurant and received a generic email saying, we’ll try harder.
They have horrible service, and don’t care. Stay away
Atmosphere: 1
Food: 2
Service: 1
Back at KFC 🍗 after ages! Still a solid choice for fast food, even though they were out of Dr. Pepper 😩 again. Four stars ✨✨✨✨ seems fair – it hit the spot. Anyone else craving that crispy chicken? Maybe I'll try a different location next time. #KFC #FastFood #DrPepperShortage
Food: 4
Service: 4
Restaurantji Recommends
Family meal was short 1 piece and the restaurant will not answer the phone so we can let them know about the issue. The chicken was dry also. In this day of high prices you expect what you pay for. Want go back, mainly because they want answer the phone and correct the issue.
Food: 1
Service: 3
I just don't understand why this place always has cold chicken that has been sitting out for 4 hours serving it to customers. Please get it together.
Recommended dishes: Fried Chicken
Fast drive thru, food always fresh. Manager really nice
Atmosphere: 5
Food: 5
Service: 5
Slowest service ever
Bad customer service
Atmosphere: 1
Food: 1
Service: 1
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