This is it for me!!!!!!!! To many chances. I told my wife to kick me in the nuts if I mention this place again Thank You Joe Parsons
Atmosphere: 5
Food: 1
Service: 4
Recommended dishes: Salad with Ranch Dressing
Maelaene Duckett
I really wanted to treat myself today, but the restaurant was super cold and I couldn't enjoy my food, it took 13 minutes before someone helped me and the waiter got my order wrong. There was NO HOSPITALITY. I asked my waitress to fix my order and she said well I put in what you ordered. They need better management here. I usually don't give reviews, but this is ridiculous. I was not happy with my service.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Steak
Hank
This is the worst steakhouse I’ve ever been to, terribly managed. In the past two years I have never had a single pleasant experience at this location. They also don’t know how to measure temperature in a steak, save your money and go elsewhere
Irma Bustos
Only received half salmon and no sauce.....false advertisement! Wait was very long and food took forever to come and obviously do not recommend! Restrooms were dirty!
Atmosphere: 1
Food: 1
Service: 1
Chiquita Gray
Worst experience ever!!!!!!! Table of 6 seated 10 minutes after my husband and I. We waited 20 minutes for our food that never came because we left! The table of 6 received appetizers and their meals and all we got was excuses telling us how backed up they were with order’s husband and I left with no dinner and they charged us for the cheese sticks. We will never go to this restaurant again and I do not recommend it
Service: 1
Joan Carlile
The steak comes out perfect every time. My mother-in-law said that the chicken tenders were great as well. We can't get enough rolls! So fresh and soft. Our waitress was on point. We love this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Steak, Salad with Ranch Dressing, Steak
Randall Mccarty
Not good service. Price high. Food alright but not great . .
I'm
Atmosphere: 3
Food: 2
Service: 1
Shone Cooks
The food has a great taste & the steak there is not enough words to describe it!! All I can say is my husband & myself are happy every time we visit!!!
Atmosphere: 5
Food: 5
Service: 5
Mike Richardson
Sirloin steak not edible. Extremely tough. Like cartilage or something. Not a good steak at all.
Update: the restaurant only charged half price after I brought this to their attention and they did offer to bring another steak but I declined
Atmosphere: 4
Food: 2
Service: 4
Pamela
The food was very good, we all had steak. The service was attentive. The music was a little loud, but we were still able to have a conversation.
Afrer having had a not so great experience here a year ago, we decided to give it another chance. Our waitress was great, but steaks were not cooked right, even after sending one back. Baked potatoes weren't done. We won't be going back to this location.
Atmosphere: 2
Food: 1
Service: 5
Recommended dishes: Steak
Katelyn Pennington
So I saw a 3 star overall review and figured people were just being exaggerated, but it's definitely a 3 star experience 😅 the place was very dirty and unkept. Our table was dirty, the chairs were dirty and there was trash and food all under our table. On the way to the bathroom I saw a ton of trash on the floors throughout the restaurant. The service was decent but took a while. The butter for the rolls tasted like it had fridge flavors or freezer burnt. The bread was good though. Our ribeye tasted really odd. The green beans were good! I was expecting a Texas Roadhouse experience and it was very far from.
Atmosphere: 2
Food: 3
Service: 3
Ronald Elmore
Stephanie is the greatest bartender I've ever met. I go to Logans a couple times a year for races. She always remembered me and I get great service every time. Thanks girl.
Eddie Huff
We shared a huge salad! It was perfect! Service was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad with Ranch Dressing
Dave K
Had the worst dining experience at the Waxahachie location last night with my son. Got seated promptly but then waited for over 10+ minutes for our waitress to come over and take our order. The place had maybe 10-15 people eating so they definitely weren't "busy". Because we waited so long, we ordered our drinks and meals at the same time. My drink order was incorrect but our waitress never returned to our table to check up. I had to flag down a food runner to ask for a new drink. We never saw our waitress again! They brought my replacement drink and our salads about 5 minutes later. We still had not gotten our rolls & butter!! (This is the reason my son likes Logan's so we were very disappointed) I asked to see a Manager because of the multiple problems. The manager informed us that they were out of rolls and it would be 7=10 minutes for them to come out of the oven. He also stated that the waitress "needed additional training". The rolls finally arrived as we finished our salads....but with no plates. The manager came back to check on us and I let him know about the missing plates. He quickly returned with them and again apologized for the additional mistake. Our food ( two 8oz rib-eyes) came out shorty afterwards and was cooked exactly as ordered. At least the kitchen did something right that evening!! The manager came back to check on us a couple times and re-assigned another waiter to our table. We finished our steaks and they brought us our check. Everything was full price and no concessions were offered for the incredibly bad service. I wasn't expecting a complete comp (although I think it was more than reasonable given the multiple mistakes) but at least offer us a free dessert or something.
This is it for me!!!!!!!!
To many chances.
I told my wife to kick me in the nuts if I mention this place again
Thank You
Joe Parsons
Atmosphere: 5
Food: 1
Service: 4
Recommended dishes: Salad with Ranch Dressing
I really wanted to treat myself today, but the restaurant was super cold and I couldn't enjoy my food, it took 13 minutes before someone helped me and the waiter got my order wrong. There was NO HOSPITALITY. I asked my waitress to fix my order and she said well I put in what you ordered. They need better management here. I usually don't give reviews, but this is ridiculous. I was not happy with my service.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Steak
This is the worst steakhouse I’ve ever been to, terribly managed. In the past two years I have never had a single pleasant experience at this location. They also don’t know how to measure temperature in a steak, save your money and go elsewhere
Only received half salmon and no sauce.....false advertisement! Wait was very long and food took forever to come and obviously do not recommend! Restrooms were dirty!
Atmosphere: 1
Food: 1
Service: 1
Worst experience ever!!!!!!! Table of 6 seated 10 minutes after my husband and I. We waited 20 minutes for our food that never came because we left! The table of 6 received appetizers and their meals and all we got was excuses telling us how backed up they were with order’s husband and I left with no dinner and they charged us for the cheese sticks. We will never go to this restaurant again and I do not recommend it
Service: 1
The steak comes out perfect every time. My mother-in-law said that the chicken tenders were great as well. We can't get enough rolls! So fresh and soft. Our waitress was on point. We love this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Steak, Salad with Ranch Dressing, Steak
Not good service. Price high. Food alright but not great .
.
I'm
Atmosphere: 3
Food: 2
Service: 1
The food has a great taste & the steak there is not enough words to describe it!! All I can say is my husband & myself are happy every time we visit!!!
Atmosphere: 5
Food: 5
Service: 5
Sirloin steak not edible. Extremely tough. Like cartilage or something. Not a good steak at all.
Update: the restaurant only charged half price after I brought this to their attention and they did offer to bring another steak but I declined
Atmosphere: 4
Food: 2
Service: 4
The food was very good, we all had steak. The service was attentive. The music was a little loud, but we were still able to have a conversation.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Steak
Restaurantji Recommends
Afrer having had a not so great experience here a year ago, we decided to give it another chance. Our waitress was great, but steaks were not cooked right, even after sending one back. Baked potatoes weren't done. We won't be going back to this location.
Atmosphere: 2
Food: 1
Service: 5
Recommended dishes: Steak
So I saw a 3 star overall review and figured people were just being exaggerated, but it's definitely a 3 star experience 😅 the place was very dirty and unkept. Our table was dirty, the chairs were dirty and there was trash and food all under our table. On the way to the bathroom I saw a ton of trash on the floors throughout the restaurant. The service was decent but took a while. The butter for the rolls tasted like it had fridge flavors or freezer burnt. The bread was good though. Our ribeye tasted really odd. The green beans were good! I was expecting a Texas Roadhouse experience and it was very far from.
Atmosphere: 2
Food: 3
Service: 3
Stephanie is the greatest bartender I've ever met. I go to Logans a couple times a year for races. She always remembered me and I get great service every time. Thanks girl.
We shared a huge salad! It was perfect! Service was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad with Ranch Dressing
Had the worst dining experience at the Waxahachie location last night with my son.
Got seated promptly but then waited for over 10+ minutes for our waitress to come over and take our order. The place had maybe 10-15 people eating so they definitely weren't "busy". Because we waited so long, we ordered our drinks and meals at the same time.
My drink order was incorrect but our waitress never returned to our table to check up. I had to flag down a food runner to ask for a new drink. We never saw our waitress again!
They brought my replacement drink and our salads about 5 minutes later. We still had not gotten our rolls & butter!! (This is the reason my son likes Logan's so we were very disappointed)
I asked to see a Manager because of the multiple problems.
The manager informed us that they were out of rolls and it would be 7=10 minutes for them to come out of the oven. He also stated that the waitress "needed additional training".
The rolls finally arrived as we finished our salads....but with no plates.
The manager came back to check on us and I let him know about the missing plates. He quickly returned with them and again apologized for the additional mistake.
Our food ( two 8oz rib-eyes) came out shorty afterwards and was cooked exactly as ordered. At least the kitchen did something right that evening!!
The manager came back to check on us a couple times and re-assigned another waiter to our table.
We finished our steaks and they brought us our check. Everything was full price and no concessions were offered for the incredibly bad service. I wasn't expecting a complete comp (although I think it was more than reasonable given the multiple mistakes) but at least offer us a free dessert or something.
Needless to say, we won't be returning.
Atmosphere: 2
Food: 3
Service: 1
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