Waxahachie location needs to hire people that want to work. 4 people working tonight, 1 person attempting to wait on customers and all other employees laughing and giggling having conversations ignoring a line of customers out the door. My family of 3 walked out!! Hire people that want to work more than socialize with themselves. Also note the AC seems to be out in the building so I'd be sympathetic but I remembered 2 weeks ago this very very similar crew was working and this exact situation happened with AC working in the building.
Norman McGuire
Not to shabby. On a score of 1-10 on the cardboard pizza scale, I give them a 6.5 I do like the made to order walk up service. Great caesar salad... loved the beer selection and mexican bottled coke. Nothing special about the dining area... very basic. They do cater to the local schools, mascots, etc. for their decor. That is nice of them. Overall a good pizza place. Not who I would call 1st or drive over to eat... but, I could crave it once a year possibly.
Lauryn Luster
I had a pick up order but we still went in to order to go because I had a card from another location for a free pizza after they had made my order wrong, I had already ordered the pizza and they put it in the oven, but they couldn’t figure out how to work the card, and the expiration date was marked through. So the guy tries to take the card and throw it away; even after my mom said we’d just go to the original location. He snatches it back and then begrudgingly gave it back. He was quite rude about the whole situation, the atmosphere and service here was very juvenile and unprofessional. Everyone acts like they dislike their job.. if you don’t like your job then quit. (P.s the pizza wasn’t even good.. a 2/10)
Joel Argo
Pizza was so tasty, I almost forgot to take a picture to post. Having it your way is a great way to figure out after a few visits what you love on your pizza. My third time experience paid off in a great tasting pizza. The atmosphere to sit down was also great. Granted time of day may make a difference.
Back again. I watched a hardworking crew that made 28 pizzas in 40 minutes while I ate my pizza. Don't forget to tip, especially if your pizza was excellent.
This time, I had a bottle of beer with my pizza. I understand some like to get their pizza home, but I love pizza hot out of the oven. Here you can have it your way.
Shelby Danielle
Store is just slow. Took literally an hour to make 3 pizzas! Even tho I’m the only one here and placed order 30 min ago online. Customer service isn’t horrible but it’s ok.
RODERICK Clark
Extremely slow every time I come here it's slow and not friendly at all. I've attempted to give the multiple opportunities to do better but.... it's still the same old poor service
TaRaya Stokes
I order mod pizza often. Theyre always fast and tasty. Sometimes the order is incorrect and theyre always more than accommodating to fix the concerns and make sure we have an overall satisfied experience. Would recommend over any other pizza chains.
Summer Tings
I came here with my friends and we all enjoyed ourselves and of course the pizza was excellent. It is a wait I must say but the customer service is very nice. We sat in the middle of the restaurant and enjoyed the view. My homeboy literally ordered all the meats and vegetables on his pizza😂 we all created our own pizza but “ Que” went overboard we all felt bad for the server who made his🤦🏾♀️. I ordered double pepperoni, beef, bacon,ham, extra cheese, onions, bell peppers, pineapples. When you are 8 plus deep of course the whole menu going to be ordered. I don’t drink beer but my homeboys did enjoyed themselves drinking, dancing. Can you say delicious and of course we got the chauffeur a personal pizza for doing an excellent job with us.
Charissa
Waited in line for 45 minutes (with only 4 people ahead of me) because the priority was online orders. One employee was moving at the speed of a sloth and the lady appeared to be *off. It took her 10 minutes to put topping on 2 pizzas. The supervisor has lots of excuses and just kept bringing over more online orders, then had the audacity to give attitude when asked for ranch on the side. And they gave attitude after we paid. Hands down the longest I’ve waited at a mod pizza and the service was trash.
Atmosphere: 1
Food: 4
Service: 1
Pamela Wright
Did a Uber eats order.. Whoever made this pizza didn’t give a damn at all. The pizza was a sloppy mess..
Our favorite place for pizza but this time we were totally disappointed, we went in, we waited a long time to be served, there was no line, and we saw that they had the pizza trays lying on the floor, and as they came out of the oven they threw them on the floor 🤢 We are not going back
Cydney Bell
I went to MOD pizza tonight around 950 and they close at 10pm. The guy in there stated that they were not making anymore pizzas while one of his co workers was putting cheese in 2 pizzas. Even when I pointed out that his co worker was making 2 pizzas he stated that they were online orders & could not take my order. The stove was still on & all the ingredients were still out. Not really sure why he could not just make me a quick pizza. First & Last time for me at MOD.
Mara Miller
Ordered a pizza online, pizza was not what i ordered. The toppings and cheese weee so skimpy it was hideous.
Atmosphere: 1
Food: 1
Service: 1
Yesenia Palomo
First time trying this place and Briana made it such a nice experience! She was very patient explaining the menu, very friendly. Great environment & Pizza is great! I will definitely be coming back soon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mod Pizza
Tulip
I just picked up my order check the box and my pizza look like this. I asked the employee if this is what their pizzas are supposed to look like now because they’ve never looked like that before I asked for a pepperoni pizza with half of it with Serano peppers and this is what I got. The general manager in charge of this place should be very proud of this.
Waxahachie location needs to hire people that want to work. 4 people working tonight, 1 person attempting to wait on customers and all other employees laughing and giggling having conversations ignoring a line of customers out the door. My family of 3 walked out!! Hire people that want to work more than socialize with themselves. Also note the AC seems to be out in the building so I'd be sympathetic but I remembered 2 weeks ago this very very similar crew was working and this exact situation happened with AC working in the building.
Not to shabby. On a score of 1-10 on the cardboard pizza scale, I give them a 6.5 I do like the made to order walk up service. Great caesar salad... loved the beer selection and mexican bottled coke. Nothing special about the dining area... very basic. They do cater to the local schools, mascots, etc. for their decor. That is nice of them. Overall a good pizza place. Not who I would call 1st or drive over to eat... but, I could crave it once a year possibly.
I had a pick up order but we still went in to order to go because I had a card from another location for a free pizza after they had made my order wrong, I had already ordered the pizza and they put it in the oven, but they couldn’t figure out how to work the card, and the expiration date was marked through. So the guy tries to take the card and throw it away; even after my mom said we’d just go to the original location. He snatches it back and then begrudgingly gave it back. He was quite rude about the whole situation, the atmosphere and service here was very juvenile and unprofessional. Everyone acts like they dislike their job.. if you don’t like your job then quit. (P.s the pizza wasn’t even good.. a 2/10)
Pizza was so tasty, I almost forgot to take a picture to post. Having it your way is a great way to figure out after a few visits what you love on your pizza. My third time experience paid off in a great tasting pizza. The atmosphere to sit down was also great. Granted time of day may make a difference.
Back again. I watched a hardworking crew that made 28 pizzas in 40 minutes while I ate my pizza. Don't forget to tip, especially if your pizza was excellent.
This time, I had a bottle of beer with my pizza. I understand some like to get their pizza home, but I love pizza hot out of the oven. Here you can have it your way.
Store is just slow. Took literally an hour to make 3 pizzas! Even tho I’m the only one here and placed order 30 min ago online. Customer service isn’t horrible but it’s ok.
Extremely slow every time I come here it's slow and not friendly at all. I've attempted to give the multiple opportunities to do better but.... it's still the same old poor service
I order mod pizza often. Theyre always fast and tasty. Sometimes the order is incorrect and theyre always more than accommodating to fix the concerns and make sure we have an overall satisfied experience. Would recommend over any other pizza chains.
I came here with my friends and we all enjoyed ourselves and of course the pizza was excellent. It is a wait I must say but the customer service is very nice. We sat in the middle of the restaurant and enjoyed the view. My homeboy literally ordered all the meats and vegetables on his pizza😂 we all created our own pizza but “ Que” went overboard we all felt bad for the server who made his🤦🏾♀️. I ordered double pepperoni, beef, bacon,ham, extra cheese, onions, bell peppers, pineapples. When you are 8 plus deep of course the whole menu going to be ordered. I don’t drink beer but my homeboys did enjoyed themselves drinking, dancing. Can you say delicious and of course we got the chauffeur a personal pizza for doing an excellent job with us.
Waited in line for 45 minutes (with only 4 people ahead of me) because the priority was online orders. One employee was moving at the speed of a sloth and the lady appeared to be *off. It took her 10 minutes to put topping on 2 pizzas. The supervisor has lots of excuses and just kept bringing over more online orders, then had the audacity to give attitude when asked for ranch on the side. And they gave attitude after we paid. Hands down the longest I’ve waited at a mod pizza and the service was trash.
Atmosphere: 1
Food: 4
Service: 1
Did a Uber eats order.. Whoever made this pizza didn’t give a damn at all. The pizza was a sloppy mess..
Food: 1
Restaurantji Recommends
Our favorite place for pizza but this time we were totally disappointed, we went in, we waited a long time to be served, there was no line, and we saw that they had the pizza trays lying on the floor, and as they came out of the oven they threw them on the floor 🤢
We are not going back
I went to MOD pizza tonight around 950 and they close at 10pm. The guy in there stated that they were not making anymore pizzas while one of his co workers was putting cheese in 2 pizzas. Even when I pointed out that his co worker was making 2 pizzas he stated that they were online orders & could not take my order. The stove was still on & all the ingredients were still out. Not really sure why he could not just make me a quick pizza. First & Last time for me at MOD.
Ordered a pizza online, pizza was not what i ordered. The toppings and cheese weee so skimpy it was hideous.
Atmosphere: 1
Food: 1
Service: 1
First time trying this place and Briana made it such a nice experience! She was very patient explaining the menu, very friendly. Great environment & Pizza is great! I will definitely be coming back soon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mod Pizza
I just picked up my order check the box and my pizza look like this. I asked the employee if this is what their pizzas are supposed to look like now because they’ve never looked like that before I asked for a pepperoni pizza with half of it with Serano peppers and this is what I got. The general manager in charge of this place should be very proud of this.
Service: 1
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