Schlotzsky's
507 N Hwy 77, Waxahachie
(972) 923-1818
Recent Reviews
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It was okkk I've had better at other locations
Atmosphere: 5
Food: 3
Service: 5
The food was tasty and the sandwiches were stuffed. My problem was I didn't get what I ordered. I ordered a Pastrami and Swiss on Rye got home and had a Pastrami and Swiss Wrap! What a bummer I was hungry for Rye bread. The help really screwed up!!! My fault for not checking my full order. If you go to this location CHECK YOUR ORDER
Atmosphere: 3
Food: 3
Service: 5
Staff Always pleasant, good food and never to crowded at lunch
Atmosphere: 5
Food: 5
Service: 5
I recently placed an online order, but my experience was disappointing. When I arrived at the drive-thru to pick up my order, I wasn’t informed that the soup I selected was unavailable and had been replaced without anyone notifying me beforehand. Additionally, the pizza I received was soggy and not up to standard. I hope this feedback can help improve the quality of service and communication in the future.
Atmosphere: 1
Food: 1
Service: 1
I always ask Schlotzky's tothem to run the bread through to toaster with nothing on it; then run it through the way they normally do. This is the only location that gets it right. Love it.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cinnabon Classic Roll
Waited for 10 minutes to place order. Finally gave up and took my money else where. Never placed order.
Atmosphere: 1
Service: 1
This franchise does not honor national promotions.
Service: 1
Love their sandwich and soups
Atmosphere: 5
Food: 5
Service: 5
This location was very clean and the staff were super nice. Good came out quickly and most important it was correct and hot. 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip Sandwich, Roast Beef & Cheese, Turkey Bacon Club
Great sandwich
Restaurantji Recommends
Both times I've been here, my order was incorrect. Frustrating.
Food: 3
Service: 2
Unfortunately, they got every single item wrong. Took an extra long amount of time.
I got the California Chicken Avocado Flat bread. It had 4 small cubes of Chicken, no bacon at all ( it's supposed to have bacon) I basically paid $12 or so for an avocado flat bread. I called the store and told them about it, they said they didn't have bacon "that day", no reason given why only 4 small cubes of chicken, no nothing except " sorry for your inconvenience"
Food: 1
Service: 1
Vegetarian options: Need to have more ,NOT everyone may want a sandwich, need to add more veggies, like salads .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Club
Just went to the Waxahachie location and I asked for a classic but the meat only Turkey no other meats. My receipt shows that and I drove off and it had the red meats. I called up there and the person on the phone would not give me her name but has a Spanish accent, said that is my fault I should have checked my food. She said manager isn’t here so you are not getting a refund and then hung up on me. Of course driving back over there now. But that’s the customer service you get when management isn’t there. Hope management fixes this.
Service: 1
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