Great place to watch the game. Decent selection of beers. Tuesday is 2 for 1 bone in wings. Wednesday is 2 for 1 boneless wings.
Atmosphere: 4
Food: 4
Service: 5
Ether88thIn digo
My waitress Tokyo was absolutely amazing! She was the most polite and well-mannered server I’ve ever had. Not only is she adorable, but her service was fast, attentive, and flawless from start to finish. She constantly checked in to make sure everything was perfect and went above and beyond to make the experience great. Tokyo truly made the visit memorable. I would definitely come back just for her outstanding service!
Atmosphere: 5
Food: 5
Service: 5
Lex
We will never be eating here again, unless we feel like getting ill.
Our party of 4 dined here yesterday and 2 of our group got food poisoning. My partner got sick about 3 hours after eating, and it continued into the night but I thought maybe it was something else since I had been fine. That was until I found out that others in our group also got ill and had diarrhea and had been throwing up just like he was.
I called the restaurant to let them know. I did not ask for a refund, or demand an explanation, or literally anything other than trying to tell them what happened. The manager was dismissive, combative, and rude before I even got to try and explain what had occurred. When I stated two of our party got sick from the food, she stated it was impossible “because they cook their chicken to 205” . This shows just how little their management staff knows about food safety… I had asked about if they cooked with raw chicken, the risk for cross-contamination, about their storage methods, vendor reliability and safety, and she had no further thoughts other than “it’s impossible because we cook our chicken to 205”. There is no restaurant that can claim food illness is impossible. It is preventable, but in no way is it at BWW with this level of education regarding HACCP and safety/sanitation. I asked the manager if she was going to look into anything, which she said she’d let the GM know, but she offered no resolution other than that. I would expect at minimum an apology, questions about the scenario, even for her to check our tab to see what we ordered.
This was extremely unfortunate as we have been going to this location a lot since moving here, but we absolutely will never return after this level of dismissiveness and unprofessionalism. I would highly recommend they retrain their staff on professional standards and customer service, and more so on safety and sanitation.
Atmosphere: 1
Food: 1
Service: 1
Merry S Mason
We ate at Buffalo Wild Wing-Webster and it was so good. Our server Christie was one of the best servers we have ever had. She was so attentive and had us drink refills before we even noticed we needed it. The food was so fresh and hot, plus it tasted great. We will absolutely be back.
Atmosphere: 5
Food: 5
Service: 5
Crystal Robinson
The waitress, BROOKE HERNANDEZ was AMAZING! She was super sweet and very attentive. She will make you want to give a tip 😂🥰. I’ll request her every time we visit. She’s great!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Traditional Wings, French Fries
Brandon Hawthorne
Outstanding service from Deshan. The manager is absolutely terrible and should not be in the role she is in. She is very disrespectful and told our waiter we were being to loud when we have a party of 16 sitting at the table just talking then tried to blame our kids for flooding the toilet after they came to her and said the toilet was flooding. Best service I have ever had at Buffalo Wild Wings besides the lady Manger that needs to be taken out of her roll.
Mario Montelongo
Mango habanero and jalapeno flavored wings, they were the bomb plus got em cheap since it was Thursday buy one get second free.
Come here too often. So good. I go back and forth with mild and medium flavor. All flat are the best. ❤️
Atmosphere: 5
Food: 5
Service: 5
Abraham Ochoa
They take too long and no one apologizes for the poor service this place have a very bad service
Atmosphere: 3
Food: 1
Service: 1
Myaisha McGill
Tabi at the take out is very rude. The unnecessary attitude. The way she answers the phone is unprofessional. She shouldn’t be at the front assisting guests with that attitude, not very 5 star customer service of her!
Atmosphere: 3
Food: 5
Service: 1
classYHair Liz Pollard
The person taking my order was extremely rude and should not be working with customer. Her customer service was horrible and she needs to not be upfront working. I don't want to eat from a mad person serving my food!!! Mexican lady 2/17/15 4.pm
The hamburger was awesome! 😋
Atmosphere: 5
Food: 5
Service: 5
Its about par for the course at this one
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Boneless Wings
Great place to watch the game. Decent selection of beers. Tuesday is 2 for 1 bone in wings. Wednesday is 2 for 1 boneless wings.
Atmosphere: 4
Food: 4
Service: 5
My waitress Tokyo was absolutely amazing! She was the most polite and well-mannered server I’ve ever had. Not only is she adorable, but her service was fast, attentive, and flawless from start to finish. She constantly checked in to make sure everything was perfect and went above and beyond to make the experience great. Tokyo truly made the visit memorable. I would definitely come back just for her outstanding service!
Atmosphere: 5
Food: 5
Service: 5
We will never be eating here again, unless we feel like getting ill.
Our party of 4 dined here yesterday and 2 of our group got food poisoning. My partner got sick about 3 hours after eating, and it continued into the night but I thought maybe it was something else since I had been fine. That was until I found out that others in our group also got ill and had diarrhea and had been throwing up just like he was.
I called the restaurant to let them know. I did not ask for a refund, or demand an explanation, or literally anything other than trying to tell them what happened. The manager was dismissive, combative, and rude before I even got to try and explain what had occurred. When I stated two of our party got sick from the food, she stated it was impossible “because they cook their chicken to 205” . This shows just how little their management staff knows about food safety… I had asked about if they cooked with raw chicken, the risk for cross-contamination, about their storage methods, vendor reliability and safety, and she had no further thoughts other than “it’s impossible because we cook our chicken to 205”. There is no restaurant that can claim food illness is impossible. It is preventable, but in no way is it at BWW with this level of education regarding HACCP and safety/sanitation. I asked the manager if she was going to look into anything, which she said she’d let the GM know, but she offered no resolution other than that. I would expect at minimum an apology, questions about the scenario, even for her to check our tab to see what we ordered.
This was extremely unfortunate as we have been going to this location a lot since moving here, but we absolutely will never return after this level of dismissiveness and unprofessionalism. I would highly recommend they retrain their staff on professional standards and customer service, and more so on safety and sanitation.
Atmosphere: 1
Food: 1
Service: 1
We ate at Buffalo Wild Wing-Webster and it was so good. Our server Christie was one of the best servers we have ever had. She was so attentive and had us drink refills before we even noticed we needed it. The food was so fresh and hot, plus it tasted great. We will absolutely be back.
Atmosphere: 5
Food: 5
Service: 5
The waitress, BROOKE HERNANDEZ was AMAZING! She was super sweet and very attentive. She will make you want to give a tip 😂🥰. I’ll request her every time we visit. She’s great!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Traditional Wings, French Fries
Outstanding service from Deshan. The manager is absolutely terrible and should not be in the role she is in. She is very disrespectful and told our waiter we were being to loud when we have a party of 16 sitting at the table just talking then tried to blame our kids for flooding the toilet after they came to her and said the toilet was flooding. Best service I have ever had at Buffalo Wild Wings besides the lady Manger that needs to be taken out of her roll.
Mango habanero and jalapeno flavored wings, they were the bomb plus got em cheap since it was Thursday buy one get second free.
Food is always cold
Atmosphere: 4
Food: 1
Service: 1
Restaurantji Recommends
Great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Asian Zing, Cajun Boneless Wings, Fried Pickles, Potato Wedges
Come here too often. So good. I go back and forth with mild and medium flavor. All flat are the best. ❤️
Atmosphere: 5
Food: 5
Service: 5
They take too long and no one apologizes for the poor service this place have a very bad service
Atmosphere: 3
Food: 1
Service: 1
Tabi at the take out is very rude. The unnecessary attitude. The way she answers the phone is unprofessional. She shouldn’t be at the front assisting guests with that attitude, not very 5 star customer service of her!
Atmosphere: 3
Food: 5
Service: 1
The person taking my order was extremely rude and should not be working with customer. Her customer service was horrible and she needs to not be upfront working. I don't want to eat from a mad person serving my food!!! Mexican lady 2/17/15 4.pm
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Ranch
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