Chick-fil-A

18323 Gulf Fwy, Webster
(281) 488-1112

Recent Reviews

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Brooklyn Ray

Please explain why how an active national guard person that has never left the country is valued by Chick-fil-A more than a retiree that has spent years in war zones when comes to the military discount? I eagerly wait for a response

Service: 1

Xp

Good service

Atmosphere: 5

Food: 5

Service: 5

Gaurav Arora

Had been there multiple times. Staff is very friendly and courteous.

Food came very fast. Will Reccomended.

Atmosphere: 4

Food: 5

Service: 5

Bob Jones

Good chicken sandwich. Shakes are fantastic!

Atmosphere: 5

Food: 5

Service: 5

Animallover228

I normally have no problems at this location. Absolutely love it. Well, I just left today 12/12/2025 (order time 2:38pm) I ordered the grilled chicken wrap with fries, lemonade and chick-fa-la sauce. The wrap is cut into two. It was pretty good except I had a piece of what looked like maybe chin hair in it. I called the restaurant @2:54pm to let them know and the woman that answered the phone told me I could bring the food back and have it replaced. Unfortunately I’m 24wks pregnant and the sight of the hair made me throw the first half of the sandwich up and I still have the second half. She apologized and asked me for a receipt which her new employee didn’t give. I said I literally just came there, told her my name on the order and said yall even gave me a free ice cream so she know I wasn’t lying. She said she won’t be able to give a refund but could replace it. Highly won’t recommend this place due to this, I should’ve went down the street to jack in box if I would’ve known my experience would’ve sucked like this.

Atmosphere: 5

Food: 1

Service: 2

tarek K

Absolutely horrible… I am a customer for over 9years and I am never buying from this location again. I ordered breakfast burritos via the iphone app for carry on, I arrived about 40min after to pick it up and they told they cancelled the order and throw it away since I didn’t pick up the order within 30min!! No communication at all before they take action!! Never coming to this chick fil a location again.

Food: 4

Service: 1

Elvis Quiroz

Chick fil a is the place that, I never have to check my bag to make sure my order is right. Well today was the day, I get home and they gave me a regular sandwich, and not my 🌶️ spicy sandwich. Guess that habit will change going forward :(

Atmosphere: 5

Food: 2

Service: 5

Awurabena Poku

The service was great .

Atmosphere: 5

Food: 4

Service: 5

Ashli

We stopped at this location after getting off of our cruise ship and had a great experience, I loved the Christmas music and tree. Terrence took our orders, brought us our food and refilled our drinks before we left. He did a great job, was very polite and on top of anything we asked.

Atmosphere: 5

Food: 5

Service: 5

Cynthia Reyes

The people are always nice. They can get busy but everything is always fresh.

Atmosphere: 5

Food: 5

Service: 5

Ryan Larsen

The longest wait times of any chick fil a. Poor order taking abilities. Even during off hours

Atmosphere: 1

Food: 1

Service: 1

Rhonda

The food was great. The lady at the drive-thru pickup was definitely frustrated and a tad-made grumpy.

Atmosphere: 1

Food: 5

Service: 2

Joe G

CLOSED on SUNDAY.

Food is hot and tasty, prices are somewhat high for fast food and the lines can be long. This location has a kids play area and a decent amount of booth and table seating. Loud inside, the drive through is a double lane where people walk to you to take your order. Bad part is you don’t get to see the menu when you are ordering .

Atmosphere: 3

Food: 5

Service: 4

Ken Rougeau (Ken)

Its Chick-fil-A. When is it ever bad?

Atmosphere: 5

Food: 5

Service: 5

Annette Colbert-Latham

Friendly and great food

Atmosphere: 5

Food: 5

Service: 5

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