Chick-fil-A
18323 Gulf Fwy, Webster
(281) 488-1112
Recent Reviews
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Please explain why how an active national guard person that has never left the country is valued by Chick-fil-A more than a retiree that has spent years in war zones when comes to the military discount? I eagerly wait for a response
Service: 1
Good service
Atmosphere: 5
Food: 5
Service: 5
Had been there multiple times. Staff is very friendly and courteous.
Food came very fast. Will Reccomended.
Atmosphere: 4
Food: 5
Service: 5
Good chicken sandwich. Shakes are fantastic!
Atmosphere: 5
Food: 5
Service: 5
I normally have no problems at this location. Absolutely love it. Well, I just left today 12/12/2025 (order time 2:38pm) I ordered the grilled chicken wrap with fries, lemonade and chick-fa-la sauce. The wrap is cut into two. It was pretty good except I had a piece of what looked like maybe chin hair in it. I called the restaurant @2:54pm to let them know and the woman that answered the phone told me I could bring the food back and have it replaced. Unfortunately I’m 24wks pregnant and the sight of the hair made me throw the first half of the sandwich up and I still have the second half. She apologized and asked me for a receipt which her new employee didn’t give. I said I literally just came there, told her my name on the order and said yall even gave me a free ice cream so she know I wasn’t lying. She said she won’t be able to give a refund but could replace it. Highly won’t recommend this place due to this, I should’ve went down the street to jack in box if I would’ve known my experience would’ve sucked like this.
Atmosphere: 5
Food: 1
Service: 2
Absolutely horrible… I am a customer for over 9years and I am never buying from this location again. I ordered breakfast burritos via the iphone app for carry on, I arrived about 40min after to pick it up and they told they cancelled the order and throw it away since I didn’t pick up the order within 30min!! No communication at all before they take action!! Never coming to this chick fil a location again.
Food: 4
Service: 1
Chick fil a is the place that, I never have to check my bag to make sure my order is right. Well today was the day, I get home and they gave me a regular sandwich, and not my 🌶️ spicy sandwich. Guess that habit will change going forward :(
Atmosphere: 5
Food: 2
Service: 5
The service was great .
Atmosphere: 5
Food: 4
Service: 5
We stopped at this location after getting off of our cruise ship and had a great experience, I loved the Christmas music and tree. Terrence took our orders, brought us our food and refilled our drinks before we left. He did a great job, was very polite and on top of anything we asked.
Atmosphere: 5
Food: 5
Service: 5
The people are always nice. They can get busy but everything is always fresh.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The longest wait times of any chick fil a. Poor order taking abilities. Even during off hours
Atmosphere: 1
Food: 1
Service: 1
The food was great. The lady at the drive-thru pickup was definitely frustrated and a tad-made grumpy.
Atmosphere: 1
Food: 5
Service: 2
CLOSED on SUNDAY.
Food is hot and tasty, prices are somewhat high for fast food and the lines can be long. This location has a kids play area and a decent amount of booth and table seating. Loud inside, the drive through is a double lane where people walk to you to take your order. Bad part is you don’t get to see the menu when you are ordering .
Atmosphere: 3
Food: 5
Service: 4
Its Chick-fil-A. When is it ever bad?
Atmosphere: 5
Food: 5
Service: 5
Friendly and great food
Atmosphere: 5
Food: 5
Service: 5
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