Would do 4 stars but we had a celebration of 35 yrs for my hubby and in saying goodbyes we accidentally left his Celebration card from his friends. Came back within 8min n the card was returned to me opened with-out the outer envelope. Where’s the integrity of people. Not to mention our waiter had to be hailed down for anything. Food was good and at 3pm it was super slow. Next time give the customer at least an hour before you start dividing other people’s property.
Atmosphere: 4
Food: 4
Service: 2
Leti Tavera
Lalli was our server and she was amazing! Her customer service went above and beyond, and she was so kind and attentive. She truly made our dining experience special!!
Atmosphere: 5
Food: 5
Service: 5
Samuel Warncke
I had a doctors appointment today and for lunch I decided to come here. I ordered a sirloin, salad, and fries. It’s was absolutely delicious. The service was excellent, everyone was nice, respectful, and made me feel welcomed. I suggest this place.
Atmosphere: 5
Food: 5
Service: 5
R Brent Cochran
We had 3 couples, 2 had been here before, and 1 couple comes regularly. We bought appetizers for the group since we arrived early.
Atmosphere: 4
Food: 5
Service: 4
CLARENCE PALMER
Great food bad service,
Atmosphere: 5
Food: 5
Service: 1
Alejandro De la garza
Poor management skills, and bad service. Our drinks tasted awful, and we asked for a change to a different drink and the waitress waited until we finished our dinner to bring them up. This is the second time that the drinks taste bad. The rice was way over cooked and looked like puree. The taste was not good also. The ac was not working and the chairs were wet. The manager stayed behind our table the whole time on his tablet talking loud while we were there.
Atmosphere: 1
Food: 1
Service: 1
Jeff Bowlby
Food was good but it was packed. I get that crowds and a lot of people can make it difficult but one of the hostesses yelled at us for sitting at a table she told us to sit at. Group of seven was then sat at a table way too small. Air conditioning was also broken so a lot of space was taken up by replacement units.
Probably a good place on a regular basis.
Alexis Alexander
This place is dirty. The waiting area was littered with trash on the floor. From the bar you can see the kitchen entry the floor was so filthy that it made you worried about what was coming out of the kitchen. The restrooms were unkept and I let the manager know they could use some attention. The food and service were fine but such a dirty atmosphere is unappetizing.
Atmosphere: 1
Food: 4
Service: 4
Andrew Pineda
Best steak as always
Atmosphere: 5
Food: 5
Service: 5
Aaron
Very disappointing experience at this LongHorn location. The portions were noticeably small compared to what’s expected, and when I brought it to the manager’s attention, he blatantly told me it wasn’t his problem. Completely unprofessional and unacceptable customer service. Definitely not worth the money or the frustration.
Celebrated my 60th birthday here. Had a great time.
Atmosphere: 5
Food: 5
Service: 5
james darnell
Server was attentive and made great recommendations.
Atmosphere: 5
Food: 5
Service: 5
NJ CORREIA
Great food selection and sides are good.
Atmosphere: 5
Food: 5
Service: 5
Teresa Elizondo
Terrible curbside delivery service!!! I pre-ordered a lunch to go with curbside delivery. Pick up time 11:50 am. I received text at 11:40 advising to check in on arrival and someone would bring my food out when ready. I arrived at 1201, attempted to check in with the text link which did not work so I called the number on the parking placard to check in. Someone told me they would have the to go person bring my food out. 12:19, still waiting for someone to bring my food out. I went inside to pick up myself and my food was just sitting on the to go shelf and barely warm. No one apologized for the delay, or for not bringing it out, nothing. Terrible to go service. I was on my lunch break, so I did not have the extra time to wait 30 minutes past the pick up time, nor to have to come inside to pick up my order (which I absolutely do not mind doing, if someone would have communicated that was needed.) I will not order from this location again.
Would do 4 stars but we had a celebration of 35 yrs for my hubby and in saying goodbyes we accidentally left his Celebration card from his friends. Came back within 8min n the card was returned to me opened with-out the outer envelope. Where’s the integrity of people. Not to mention our waiter had to be hailed down for anything. Food was good and at 3pm it was super slow. Next time give the customer at least an hour before you start dividing other people’s property.
Atmosphere: 4
Food: 4
Service: 2
Lalli was our server and she was amazing! Her customer service went above and beyond, and she was so kind and attentive. She truly made our dining experience special!!
Atmosphere: 5
Food: 5
Service: 5
I had a doctors appointment today and for lunch I decided to come here. I ordered a sirloin, salad, and fries. It’s was absolutely delicious. The service was excellent, everyone was nice, respectful, and made me feel welcomed. I suggest this place.
Atmosphere: 5
Food: 5
Service: 5
We had 3 couples, 2 had been here before, and 1 couple comes regularly.
We bought appetizers for the group since we arrived early.
Atmosphere: 4
Food: 5
Service: 4
Great food bad service,
Atmosphere: 5
Food: 5
Service: 1
Poor management skills, and bad service. Our drinks tasted awful, and we asked for a change to a different drink and the waitress waited until we finished our dinner to bring them up. This is the second time that the drinks taste bad. The rice was way over cooked and looked like puree. The taste was not good also. The ac was not working and the chairs were wet. The manager stayed behind our table the whole time on his tablet talking loud while we were there.
Atmosphere: 1
Food: 1
Service: 1
Food was good but it was packed. I get that crowds and a lot of people can make it difficult but one of the hostesses yelled at us for sitting at a table she told us to sit at. Group of seven was then sat at a table way too small. Air conditioning was also broken so a lot of space was taken up by replacement units.
Probably a good place on a regular basis.
This place is dirty. The waiting area was littered with trash on the floor. From the bar you can see the kitchen entry the floor was so filthy that it made you worried about what was coming out of the kitchen. The restrooms were unkept and I let the manager know they could use some attention. The food and service were fine but such a dirty atmosphere is unappetizing.
Atmosphere: 1
Food: 4
Service: 4
Best steak as always
Atmosphere: 5
Food: 5
Service: 5
Very disappointing experience at this LongHorn location. The portions were noticeably small compared to what’s expected, and when I brought it to the manager’s attention, he blatantly told me it wasn’t his problem. Completely unprofessional and unacceptable customer service. Definitely not worth the money or the frustration.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Celebrated my 60th birthday here. Had a great time.
Atmosphere: 5
Food: 5
Service: 5
Server was attentive and made great recommendations.
Atmosphere: 5
Food: 5
Service: 5
Great food selection and sides are good.
Atmosphere: 5
Food: 5
Service: 5
Terrible curbside delivery service!!! I pre-ordered a lunch to go with curbside delivery. Pick up time 11:50 am. I received text at 11:40 advising to check in on arrival and someone would bring my food out when ready. I arrived at 1201, attempted to check in with the text link which did not work so I called the number on the parking placard to check in. Someone told me they would have the to go person bring my food out. 12:19, still waiting for someone to bring my food out. I went inside to pick up myself and my food was just sitting on the to go shelf and barely warm. No one apologized for the delay, or for not bringing it out, nothing. Terrible to go service. I was on my lunch break, so I did not have the extra time to wait 30 minutes past the pick up time, nor to have to come inside to pick up my order (which I absolutely do not mind doing, if someone would have communicated that was needed.) I will not order from this location again.
Food: 4
Service: 1
Fantastic steak for a chain.
Food: 5
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