Stopped here for the mine craft meals while passing through. We were celebrating my 6 year olds birthday so he wanted “his favorite”. Well they forgot his whole entire meal and we didn’t realize until we had already made it to our hotel. And not a single ketchup packing when I put many on my order. I placed the order on the app. It’s not hard to read and follow the order on the screen. Do better.
Euphorium Seven
I was going here for breakfast fairly often and usually order a McMuffin, but I feel like the people in the kitchen didn't receive proper training, 90% of the time the sandwich is partly overcooked and undercooked at the same time, for example, they burnt the muffin several times along the edges, and there are also times where the muffin is so hard its almost as if its stale, the egg and sausage are dry like they were overcooked, then the cheese they put on is cold like it came right out of the refrigerator, so I end up with a burnt sandwich with cold cheese.....
When I go to the location in Houston near where I work, the sandwich is cooked properly, the muffin is soft all the way around, the egg and sausage are not dry, and the cheese is melted into the sandwich, the way it should be.
Atmosphere: 1
Food: 1
Service: 1
Charles Reed
I'm lovin' it!
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Williams
There is always a wonderful, tall African American guy who usually takes money at the first window and he makes my day any time I go. There's a quieter younger African American woman too who is always so professional and friendly. Yall def have good employees in those two. They are great with customers 🙂👍
Atmosphere: 5
Food: 5
Service: 5
Invictum Lupus
This place is just horrible. They love hiring foreigners that seem to get everything wrong on my order every time. I haven’t been here in a long time and now I remember why I stopped patronizing this location. I repeated myself twice and when I got home the order was still wrong. I called the store. The manager identified herself and proceeded to argue with me. She is rude. She asked me to come back to the store and I declined. I just want them to fix the communication problem. Stop hiring foreigners who have not mastered the English language.
Food: 1
Service: 1
Recommended dishes: French Fries
vamsi sai Vanka
Staff over here are very rude
Lawanda
Picked up a mobile order and received green molded chicken nuggets. I called to tell the night manager and his response was “what do you want me to do about it.” When ask for corporate number, he told me he didn’t have it. No apology for serving molded green nuggets, just very dismissive and rude. I was able to get corporate number from a different location & will be contacting them.
Atmosphere: 1
Food: 1
Service: 1
Linda Quayle
Got order wrong. Fries cold. Asked for no onions wanted tomatoes. Had onions but no tomatoes.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Quarter Pounder Hamburger, French Fries
Alma
McRib was dry (no sauce). When I called to ask if there was an error, I was told it was normal for the McRib to come without sauce and the lady hung up on me. I called back and they did not answer. I calle back and they answer but hung up. In fairness, the person answering the phone has a very heavy accent so I’m not sure if she understood. She just kept hanging up on me.
Food: 3
Service: 1
Recommended dishes: Mcrib
walter rayburn
No guest WiFi at this location and and the rush you to eat your food and leave. Don't come to this McDonald's, they offer no services, only disgusting food.
If I could give a zero would In placing the drive through order the person was very rude, he was being disrespectful, talking back and got upset when i pointed out his not paying attention. I don't expect alot from Mc Donald's but that was so frustrating that I just left and went somewhere else. If the order was that much trouble I'm sure it would have been wrong. I expected more in bay area.
Atmosphere: 1
Service: 1
Ana Mares
Their app service is very good, not like most that for me get my orders wrong! Great customer service ?? ??
There are times I go to different places and get the burritos and ask if they could please add Xtra cheese and Rudely say no!!!! cause they are already made so I leave upset. So I decided to try the one off Bayarea and the Manger there said yes sir no problem ? I was so happy I forgot her name but it was on Nov.3rd 2024 @ 7:30 Thank you so much and I will be back , as far as the other one I will not be back to her store.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcrib, Fish Fillet Sandwich, Mcgriddles, Cheeseburger, McDonald's App and a Bic Mac for a 1 00, Hamburger, Oreo Mcflurry, Burger King Chicken Nuggets, Mcmuffin, Quarter Pounder Hamburger, McDonald's Big Mac, Hashbrown, Sausage, French Fries, Hash Browns
kim wilkinson
The restaurant was neat and clean, and the service was wonderful. My server was very nice.
Stopped here for the mine craft meals while passing through. We were celebrating my 6 year olds birthday so he wanted “his favorite”. Well they forgot his whole entire meal and we didn’t realize until we had already made it to our hotel. And not a single ketchup packing when I put many on my order. I placed the order on the app. It’s not hard to read and follow the order on the screen. Do better.
I was going here for breakfast fairly often and usually order a McMuffin, but I feel like the people in the kitchen didn't receive proper training, 90% of the time the sandwich is partly overcooked and undercooked at the same time, for example, they burnt the muffin several times along the edges, and there are also times where the muffin is so hard its almost as if its stale, the egg and sausage are dry like they were overcooked, then the cheese they put on is cold like it came right out of the refrigerator, so I end up with a burnt sandwich with cold cheese.....
When I go to the location in Houston near where I work, the sandwich is cooked properly, the muffin is soft all the way around, the egg and sausage are not dry, and the cheese is melted into the sandwich, the way it should be.
Atmosphere: 1
Food: 1
Service: 1
I'm lovin' it!
Atmosphere: 5
Food: 5
Service: 5
There is always a wonderful, tall African American guy who usually takes money at the first window and he makes my day any time I go. There's a quieter younger African American woman too who is always so professional and friendly. Yall def have good employees in those two. They are great with customers 🙂👍
Atmosphere: 5
Food: 5
Service: 5
This place is just horrible. They love hiring foreigners that seem to get everything wrong on my order every time. I haven’t been here in a long time and now I remember why I stopped patronizing this location. I repeated myself twice and when I got home the order was still wrong. I called the store. The manager identified herself and proceeded to argue with me. She is rude. She asked me to come back to the store and I declined. I just want them to fix the communication problem. Stop hiring foreigners who have not mastered the English language.
Food: 1
Service: 1
Recommended dishes: French Fries
Staff over here are very rude
Picked up a mobile order and received green molded chicken nuggets. I called to tell the night manager and his response was “what do you want me to do about it.” When ask for corporate number, he told me he didn’t have it.
No apology for serving molded green nuggets, just very dismissive and rude. I was able to get corporate number from a different location & will be contacting them.
Atmosphere: 1
Food: 1
Service: 1
Got order wrong. Fries cold. Asked for no onions wanted tomatoes. Had onions but no tomatoes.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Quarter Pounder Hamburger, French Fries
McRib was dry (no sauce). When I called to ask if there was an error, I was told it was normal for the McRib to come without sauce and the lady hung up on me. I called back and they did not answer. I calle back and they answer but hung up. In fairness, the person answering the phone has a very heavy accent so I’m not sure if she understood. She just kept hanging up on me.
Food: 3
Service: 1
Recommended dishes: Mcrib
No guest WiFi at this location and and the rush you to eat your food and leave. Don't come to this McDonald's, they offer no services, only disgusting food.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
If I could give a zero would
In placing the drive through order the person was very rude, he was being disrespectful, talking back and got upset when i pointed out his not paying attention. I don't expect alot from Mc Donald's but that was so frustrating that I just left and went somewhere else. If the order was that much trouble I'm sure it would have been wrong. I expected more in bay area.
Atmosphere: 1
Service: 1
Their app service is very good, not like most that for me get my orders wrong! Great customer service ?? ??
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Mcgriddles, Cheeseburger, Oreo Mcflurry, Hash Browns
Always fresh and friendly 😁
Parking: Plenty space
Kid-friendliness: Of course
Wheelchair accessibility: Absolutely
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
There are times I go to different places and get the burritos and ask if they could please add Xtra cheese and Rudely say no!!!! cause they are already made so I leave upset. So I decided to try the one off Bayarea and the Manger there said yes sir no problem ? I was so happy I forgot her name but it was on Nov.3rd 2024 @ 7:30 Thank you so much and I will be back , as far as the other one I will not be back to her store.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcrib, Fish Fillet Sandwich, Mcgriddles, Cheeseburger, McDonald's App and a Bic Mac for a 1 00, Hamburger, Oreo Mcflurry, Burger King Chicken Nuggets, Mcmuffin, Quarter Pounder Hamburger, McDonald's Big Mac, Hashbrown, Sausage, French Fries, Hash Browns
The restaurant was neat and clean, and the service was wonderful. My server was very nice.
Atmosphere: 5
Food: 5
Service: 5
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