Always consistently good with great friendly service.
Atmosphere: 5
Food: 5
Service: 5
Ann Paredes
I have to give Diego the manager, and Thomas the waiter a five-star rating for exceptional service. They went above and beyond their call of duty. In addition, the food we ordered was amazing! We had one of the fajita combination platters. The lamb chops were amazing and so were the beef fajitas. I highly recommend this restaurant and Thomas the waiter!
Atmosphere: 5
Food: 5
Service: 5
Ratio Hill
I wish people would stay away from this restaurant. Tho is the worst food that I ever tasted. I did not eat the food because it was burnt and it was very salty. I notified the server and he did not do anything about it. That charged me for condiments I did not use it asked for . Then they just added a tip to my bill, not giving me any options . My bill was $174 and I have contacted the. For a refund and they have asked me to call and when I did the would hang up the line. Don’t eat that nasty food this place is too expensive and the quality is very poor. Stay away from this place. This is not tex mex food, very unflavored and tastelsss . We had to discard the rest off the food. Then they claim I had alcohol which I did not because I don’t drink alcohol or soda
Atmosphere: 1
Food: 1
Service: 1
Jay Stewart
Good stuff
Atmosphere: 5
Food: 5
Service: 5
Jane Wilke
The best Mexican food I have had! From the chips and salsa, it was great. We shared a beef fajita - the beef was tender and tasty. The tortillas were perfect! Our waiter was very attentive and professional. Definitely coming back! 🙂
Atmosphere: 4
Food: 5
Service: 5
MLS McAlpin
We had the absolute BEST experience at Pappasito’s in Webster this last Saturday evening! We showed up with a party of 11 for a birthday celebration, not realizing reservations weren’t an option and fully expecting a long wait since we were about an hour early. We were told there were no large tables available all night due to other big parties, and our only option would have been splitting into two separate tables — which just didn’t feel right for a special celebration. We were standing there with decorations, gifts, and a cake, trying to figure out Plan B. That’s when Chris Reyes (Manager) stepped in and completely saved the night. He somehow worked his magic and created the perfect solution for us on the outdoor patio — one long table in a semi-private setting that still had the fun, lively Pappasito’s vibe. The weather was perfect, the setup was ideal, and it honestly turned into one of the best restaurant celebrations we’ve ever had. Our waiter, Jorge, along with the entire staff, was fabulous — attentive, kind, patient, and genuinely happy to help us celebrate. Everything ran smoothly, and we felt so well taken care of all evening. Every single person in our party wants to send their heartfelt thanks. Chris, Jorge, and the entire team truly went above and beyond for our family, and we are so grateful!
Atmosphere: 5
Food: 5
Service: 5
Lindsey H
I ate here last Sunday, delicious food, and an AMAZING waiter!!! Such a great experience!!! ❤️ Thank you, Lenny!
Love, Lindsey 💕
Atmosphere: 5
Food: 5
Service: 5
Gilbert W Soltermack
Best fajitas hands down.
Atmosphere: 5
Food: 5
Service: 5
Melodie G.
My chicken fajitas were so juicy and delicious! My tortillas were so tasty as always homemade! The manager was so kind and helped with an issue. The waitress was attentive and made sure I had everything I needed! A+ guys!
Atmosphere: 5
Food: 5
Service: 5
Katrina Bennett
Kelly, our waitress was great, but needs to drop her sttitude.
Great job! Everything was great from beginning to end! Josh was our waiter and he did an outstanding job. Very satisfied! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Paul Shepherd
Disappointed paying $16 for skinny house margaritas during happy hour. I think the waitress could have done a better job informing me… 😕
Jessica Robinson
House “skinny” margaritas are not happy hour prices. I’ve never heard of such thing!?
Ms. RR
Skinny margaritas are NOT on the happy hour menu.
Adele Cisneros
Review: Pappasito’s on Gulf Freeway – 12/11/25, 6:30 PM My family of four had one of the most disappointing dining experiences we’ve ever had at any Pappasito’s location. We arrived at 6:30 PM and were seated promptly. Our server greeted us right away, brought our drinks (three teas and a water), and we ordered queso and chips, which arrived in a reasonable amount of time. After that, everything went downhill.
We waited over 30 minutes without any update on our entrées. Meanwhile, we watched a table that was seated at least 10 minutes after us receive their food before we did. The restaurant was not busy, and there were no large parties, so it was clear something had gone wrong.
What made the situation worse was the lack of communication. Our server didn’t check in for a long stretch, and although we saw a manager visit another table to apologize for their wait, he never approached us. We didn’t see him again until my husband walked over to the bar area—where several staff members were standing around—to ask whether our food had even been made. At that point, he told them that if the food was ready, we would take it to go, and if not, we wanted to cancel the order altogether. A few minutes later, the manager handed my husband a zeroed-out bill. No apology, no explanation, no acknowledgment that we had two hungry, frustrated children who had been waiting far too long. This was, by far, our worst visit to any Pappasito’s. With so many Tex-Mex options in Houston, it’s hard to imagine returning to this location after an experience like this.
Always consistently good with great friendly service.
Atmosphere: 5
Food: 5
Service: 5
I have to give Diego the manager, and Thomas the waiter a five-star rating for exceptional service. They went above and beyond their call of duty. In addition, the food we ordered was amazing! We had one of the fajita combination platters. The lamb chops were amazing and so were the beef fajitas. I highly recommend this restaurant and Thomas the waiter!
Atmosphere: 5
Food: 5
Service: 5
I wish people would stay away from this restaurant. Tho is the worst food that I ever tasted. I did not eat the food because it was burnt and it was very salty. I notified the server and he did not do anything about it. That charged me for condiments I did not use it asked for . Then they just added a tip to my bill, not giving me any options . My bill was $174 and I have contacted the. For a refund and they have asked me to call and when I did the would hang up the line. Don’t eat that nasty food this place is too expensive and the quality is very poor. Stay away from this place. This is not tex mex food, very unflavored and tastelsss . We had to discard the rest off the food. Then they claim I had alcohol which I did not because I don’t drink alcohol or soda
Atmosphere: 1
Food: 1
Service: 1
Good stuff
Atmosphere: 5
Food: 5
Service: 5
The best Mexican food I have had! From the chips and salsa, it was great.
We shared a beef fajita - the beef was tender and tasty. The tortillas were perfect! Our waiter was very attentive and professional. Definitely coming back! 🙂
Atmosphere: 4
Food: 5
Service: 5
We had the absolute BEST experience at Pappasito’s in Webster this last Saturday evening!
We showed up with a party of 11 for a birthday celebration, not realizing reservations weren’t an option and fully expecting a long wait since we were about an hour early. We were told there were no large tables available all night due to other big parties, and our only option would have been splitting into two separate tables — which just didn’t feel right for a special celebration. We were standing there with decorations, gifts, and a cake, trying to figure out Plan B.
That’s when Chris Reyes (Manager) stepped in and completely saved the night. He somehow worked his magic and created the perfect solution for us on the outdoor patio — one long table in a semi-private setting that still had the fun, lively Pappasito’s vibe. The weather was perfect, the setup was ideal, and it honestly turned into one of the best restaurant celebrations we’ve ever had.
Our waiter, Jorge, along with the entire staff, was fabulous — attentive, kind, patient, and genuinely happy to help us celebrate. Everything ran smoothly, and we felt so well taken care of all evening.
Every single person in our party wants to send their heartfelt thanks. Chris, Jorge, and the entire team truly went above and beyond for our family, and we are so grateful!
Atmosphere: 5
Food: 5
Service: 5
I ate here last Sunday, delicious food, and an AMAZING waiter!!! Such a great experience!!! ❤️ Thank you, Lenny!
Love, Lindsey 💕
Atmosphere: 5
Food: 5
Service: 5
Best fajitas hands down.
Atmosphere: 5
Food: 5
Service: 5
My chicken fajitas were so juicy and delicious! My tortillas were so tasty as always homemade! The manager was so kind and helped with an issue. The waitress was attentive and made sure I had everything I needed! A+ guys!
Atmosphere: 5
Food: 5
Service: 5
Kelly, our waitress was great, but needs to drop her sttitude.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great job! Everything was great from beginning to end! Josh was our waiter and he did an outstanding job. Very satisfied! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Disappointed paying $16 for skinny house margaritas during happy hour. I think the waitress could have done a better job informing me… 😕
House “skinny” margaritas are not happy hour prices. I’ve never heard of such thing!?
Skinny margaritas are NOT on the happy hour menu.
Review: Pappasito’s on Gulf Freeway – 12/11/25, 6:30 PM
My family of four had one of the most disappointing dining experiences we’ve ever had at any Pappasito’s location. We arrived at 6:30 PM and were seated promptly. Our server greeted us right away, brought our drinks (three teas and a water), and we ordered queso and chips, which arrived in a reasonable amount of time. After that, everything went downhill.
We waited over 30 minutes without any update on our entrées. Meanwhile, we watched a table that was seated at least 10 minutes after us receive their food before we did. The restaurant was not busy, and there were no large parties, so it was clear something had gone wrong.
What made the situation worse was the lack of communication. Our server didn’t check in for a long stretch, and although we saw a manager visit another table to apologize for their wait, he never approached us. We didn’t see him again until my husband walked over to the bar area—where several staff members were standing around—to ask whether our food had even been made. At that point, he told them that if the food was ready, we would take it to go, and if not, we wanted to cancel the order altogether.
A few minutes later, the manager handed my husband a zeroed-out bill. No apology, no explanation, no acknowledgment that we had two hungry, frustrated children who had been waiting far too long.
This was, by far, our worst visit to any Pappasito’s. With so many Tex-Mex options in Houston, it’s hard to imagine returning to this location after an experience like this.
Atmosphere: 2
Food: 3
Service: 1
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