Interesting experience today… I love saltgrass in all its glory… however something changed. I have Celiac disease, meaning I cannot eat regular breads, but saltgrass has always accommodated with the GREATEST gluten free bread on the planet. Until tonight. I was handed to wet slices of hamburger bun that looked like it came from udis. Flat as a pancake and wet as the outside precipitation of a glass of ice water. When I asked my server what on earth I was looking at (I had just been in here a week ago) he proceeds to tell me that they CHANGED their classic gluten free bread! I ask for what reason, he says he didn’t know, then he gets me the chef or manager or something who tells me he fired not know why they changed it. I also asked for the name of the old bread manufacturer, and was told I would get back to, but never was given the name. So I am very unhappy with the news I was given. This is not one of my official food reviews, however I thought it needed to be worth noting somewhere. Hopefully they change it back, or can at least give the celiac community some actual reason why!
Atmosphere: 5
Service: 2
edna VS
Food good service good but they take to long for food be ready
Atmosphere: 4
Food: 4
Service: 4
Mary Rubio
My food was not hot. My husband's steak was under cooked. He ordered med well and it was rare. It was very busy and noisy.
Atmosphere: 2
Food: 3
Service: 5
Ted Langworthy
Best chopped steak anywhere.
Atmosphere: 5
Food: 5
Service: 5
James Bernet
Quick note to say Saltgrass is becoming our favorite restaurant in Texas! If you happen to be in the Webster area, please ask for Nina as your server. She is professional, friendly & knowledgeable. I'd like to ask management to thank her for job well done! Signed fat and bald.
Atmosphere: 5
Food: 5
Service: 5
bryaneford1
Went on a pretty busy Friday night. Can’t remember when I had a worst steak. Came out it’s cold as a butter on top of it was. Steaks just aren’t the same when you have to send them back.
Mike Valant
Duplicate
Atmosphere: 5
Food: 5
Service: 5
Kimmy
Good place to eat. Had a giftcard finally able to use it . Waiter was awesome. Food was delicious.
Atmosphere: 5
Food: 5
Service: 5
Albert Garza
Everything tasted great and very attentive
Atmosphere: 5
Food: 5
Service: 5
Angela Meyer
It was a bit crowded as it would be on a weekend night. But of course the food was delicious I had a sirloin and the Brussels and salad.
After this experience I won't be going back to a Landry's restaurant at all. Every time it's over priced, the service isn't worth an extra 20%, and the food is just not very good. This is going to be a little long. First off I wanted to order online and the first time I tried to it kept giving me an error. (Mind you this is a billion dollar company, get a decent POS system) When I finally was able to order online it wouldn't take a gift card (WTH, it's 2026!) Called and nobody answered. (It's Thursday at 7:00 PM)... At this point I give up and just go to order at the to- go area. The girl wasn't rude but not friendly, either. I put in my order and to use a gift card they need a manager so I'm waiting on that now. Finally get my food and get it home and it's wrong! I didn't make any crazy notifications and it wasn't complicated so I'm not sure why it was wrong and this error resulted in my being charged more. I'm not one to complain but this is unacceptable.
Food: 3
Service: 2
Suzann Rothwell
Excellent staff, service 5plus stars, food delicious, enjoyed time dining there for dinner.
Atmosphere: 5
Food: 5
Service: 5
Marcial FFL
Jacob Was Great ! Showed perfect customer service to the city of Webster.
David Nicholas
We went here last nite and of course it was busy as expected. We are Landry members and as such we are guaranteed priority seating. It's in the membership. I told the hostess and she said that there were alot of members there, but that wasn't true! I know because I started asking people as we waited FOR OVER AN HOUR. Then we heard her say to someone, 'it's first come first serve.' So they DON'T honor the paid membership!
Service: 1
Megan Romero
A favorite for all of our family. Consistently delicious food and service that makes you feel special. Our favorites are Brandon, Javon, Matt, Hashim,& Zach.
Interesting experience today… I love saltgrass in all its glory… however something changed. I have Celiac disease, meaning I cannot eat regular breads, but saltgrass has always accommodated with the GREATEST gluten free bread on the planet. Until tonight. I was handed to wet slices of hamburger bun that looked like it came from udis. Flat as a pancake and wet as the outside precipitation of a glass of ice water. When I asked my server what on earth I was looking at (I had just been in here a week ago) he proceeds to tell me that they CHANGED their classic gluten free bread! I ask for what reason, he says he didn’t know, then he gets me the chef or manager or something who tells me he fired not know why they changed it. I also asked for the name of the old bread manufacturer, and was told I would get back to, but never was given the name. So I am very unhappy with the news I was given. This is not one of my official food reviews, however I thought it needed to be worth noting somewhere. Hopefully they change it back, or can at least give the celiac community some actual reason why!
Atmosphere: 5
Service: 2
Food good service good but they take to long for food be ready
Atmosphere: 4
Food: 4
Service: 4
My food was not hot. My husband's steak was under cooked. He ordered med well and it was rare. It was very busy and noisy.
Atmosphere: 2
Food: 3
Service: 5
Best chopped steak anywhere.
Atmosphere: 5
Food: 5
Service: 5
Quick note to say Saltgrass is becoming our favorite restaurant in Texas! If you happen to be in the Webster area, please ask for Nina as your server. She is professional, friendly & knowledgeable. I'd like to ask management to thank her for job well done! Signed fat and bald.
Atmosphere: 5
Food: 5
Service: 5
Went on a pretty busy Friday night. Can’t remember when I had a worst steak. Came out it’s cold as a butter on top of it was. Steaks just aren’t the same when you have to send them back.
Duplicate
Atmosphere: 5
Food: 5
Service: 5
Good place to eat. Had a giftcard finally able to use it . Waiter was awesome. Food was delicious.
Atmosphere: 5
Food: 5
Service: 5
Everything tasted great and very attentive
Atmosphere: 5
Food: 5
Service: 5
It was a bit crowded as it would be on a weekend night. But of course the food was delicious I had a sirloin and the Brussels and salad.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
After this experience I won't be going back to a Landry's restaurant at all. Every time it's over priced, the service isn't worth an extra 20%, and the food is just not very good.
This is going to be a little long. First off I wanted to order online and the first time I tried to it kept giving me an error. (Mind you this is a billion dollar company, get a decent POS system) When I finally was able to order online it wouldn't take a gift card (WTH, it's 2026!) Called and nobody answered. (It's Thursday at 7:00 PM)... At this point I give up and just go to order at the to- go area. The girl wasn't rude but not friendly, either. I put in my order and to use a gift card they need a manager so I'm waiting on that now. Finally get my food and get it home and it's wrong! I didn't make any crazy notifications and it wasn't complicated so I'm not sure why it was wrong and this error resulted in my being charged more.
I'm not one to complain but this is unacceptable.
Food: 3
Service: 2
Excellent staff, service 5plus stars, food delicious, enjoyed time dining there for dinner.
Atmosphere: 5
Food: 5
Service: 5
Jacob Was Great ! Showed perfect customer service to the city of Webster.
We went here last nite and of course it was busy as expected. We are Landry members and as such we are guaranteed priority seating. It's in the membership. I told the hostess and she said that there were alot of members there, but that wasn't true! I know because I started asking people as we waited FOR OVER AN HOUR. Then we heard her say to someone, 'it's first come first serve.' So they DON'T honor the paid membership!
Service: 1
A favorite for all of our family. Consistently delicious food and service that makes you feel special. Our favorites are Brandon, Javon, Matt, Hashim,& Zach.
Atmosphere: 5
Food: 5
Service: 5
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