Shake Shack Baybrook
19677 Gulf Fwy, Webster
(346) 712-2132
Recent Reviews
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Great Food, place is clean and great customer service. Price could be better but that’s already known with Shake Shack
Atmosphere: 5
Food: 5
Service: 5
It was our first time and decided to stop in for lunch. The menu had different food options and a variety of drinks. The prices were pretty good. The food, atomspher, and service were all wonderful. We will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Service at this location is fantastic, I am not sure if it was manager or an employee but on Thursday feb 19 manager was so helpful always asking if we needed help with placing and order also offered to get us ketchup and napkins, and to take our plates. He was very proactive with great customer service to all patrons
Atmosphere: 4
Food: 5
Service: 5
The service was immaculate, food was tasty, servers were nice, and the wait time was quick
Atmosphere: 5
Food: 5
Service: 5
Delicious burger and shake menu selections. Torrick was an asset with helping me order using the kiosk. He also checked on me after I received the food that he brought to my table. My food was hot, fresh and exactly like I ordered!!
Atmosphere: 5
Food: 5
Service: 5
Great location. Excellent customer service. Torrick assisted me at the Kiosk. My order was hot, fresh and correct. He also checked on me and the other patrons periodically. I will return in the near future. Torrick is a great representative of Shake Shack!!
Atmosphere: 5
Food: 5
Service: 5
Cash was amazing! It was our first time and they were so helpful and friendly and helped us place our order food was delicious and came out quickly and Cash was always sure to check on us to make sure we were okay 10/10 for sure
Atmosphere: 5
Food: 5
Service: 5
Food is gross unless you want over priced carnival food..Better off waiting until Rideo time for carnival food-High priced, poor customer service and you have to order your own food on a tablet and then youre asks if you want to tip at the end...haha...what a joke.
Atmosphere: 1
Food: 1
Service: 1
The food was horrible and made us all sick.
Atmosphere: 2
Food: 1
Service: 2
Fast and courteous service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Chicken sandwich
Atmosphere: 5
Food: 5
Service: 5
Good and service was great. Cashier I think spelled Kesha took care my daughter who was 3 ordering for first time so was nervous but took her order
Atmosphere: 5
Food: 5
Service: 5
For probably the 5th time ive gone through this drive thru and they have gotten my order wrong again. Its ridiculous because I know they always mess it up so I go out of my way to overexplain exactly what im ordering. And they are still so incompetent that they get it wrong again. This is the last time im gunna bother with this place. I kept coming back because its a place where theoretically I should be able to get good real beef and cheese on a burger. But this location doesnt seem to be able to make a simple sandwich or follow the simplest of instructions
Food: 3
Service: 1
Picked up food from here and it was really good, fast service, read the reviews and was kinda confused considering we had a great experience... Only thing I had to say was the straws need to be bigger for the chunks in the shakes and a bit less sauce on the French onion burger (the texture became soggy and I threw a third away because of it)
Atmosphere: 4
Food: 5
Service: 5
Great place learned it from Tmobile Tuesday now T-Life
Atmosphere: 5
Food: 5
Service: 5
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