Starbucks

13914 Galveston Rd, Webster
(281) 461-6281

Recent Reviews

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Roma Vespa

Not good. An Army of baristas and not one bothered to say to any customers walking in. BUT, they have a mouthful of laughs and giggles to say to each other… Good help is hard to find in this age group. Children.

Atmosphere: 1

Food: 1

Service: 1

Isaac “Big Head” Gonzales

Always good..great location

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Banana Walnut & Pecan Loaf

Gina Bless

Walked in, there were 3 females working. They never acknowledged me until I said something. They tried to skip over me and assist the next customer behind me in line. After my purchase, she asked if I wanted my receipt. I replied yes I had to ask for a bag. She handed me the bag without bagging my items and I had to tell her I was scanning g my app. Very rude...I'll never go to this location again. Sunday at 12.10 pm....rude

Greg Brittain

Good coffee, nice people working here. Big complaint is the music is too LOUD! Offensively too loud. The attention to details is missing.

Atmosphere: 3

Service: 5

Sandy Maloney

Attendant did not mentioned if I was using point to scan ! Should offer as there is no scan on ticket to add points . They could care less , I was able to get managers name Victor with un polite assistant manager. He could care less as the one barista? Attending the window in a rushe . She could care less also !! My visit was on a Saturday

Vegetarian options: Staff are not friendly. Disharmony making coffee with horrible attitude specially not offering to scan your app !!!! Should be aware of all promoting tools their company is trying social media to keep up their revenue to pay to stay in business but I guess their attitudes is just a job !

Kid-friendliness: No

Wheelchair accessibility: No

Atmosphere: 4

Food: 4

Service: 1

Shauna Sutton Pridgeon

Coffee is great. The people who work here are very nice.

Atmosphere: 3

Food: 2

Service: 5

Christie Garges

Flies...

Came here to get a coffee and study. Ended up having to cover my drink and was unable to get anything done because of the insane amount of flies swarming around. Me and another customer were sitting at a table, swatting at and killing flies the entire time. Collectively, and this is not an exaggeration, we killed around 20 flies.

The coffee and service was great. The flies were unbearable.

Atmosphere: 1

Food: 4

Service: 5

Sylvia Guerrero

I will never, come back to this location. There very unprofessional and get offended when I walk in to pick up my order I placed ahead of time and someone else takes my order and there for I have to wait to get my order made again. This is the second time this has happened. Worst unorganized place ever.

Service: 1

Joel Padilla

My wife just called me a few minutes ago and told me the most disgusting thing. She said she took a sip of her drink and felt something chewy and spit it out and it was a damn fly!!! She tried calling and so did I but the phone keeps going off the hook. We have 3 toddlers and to load them back up and make that drive in the rain to complain about it is a hassle. And I'm sure nothing would be done but an I'm sorry and here's a free drink to shut you up. I hope a supervisor reads this and also other customers. This is disgusting

Atmosphere: 1

Food: 1

Service: 1

Ana del Toro

I have completely stopped going to Starbucks, especially this location, due to someone named Lexie. As some of the other reviews mention, she is rude, passive aggressive, and has very bad energy. I would advise management to do something about this, and I would also advise other customers to stop going to Starbucks for this and many other reasons.

Atmosphere: 1

Service: 1

Joy Almond

Always good at Starbucks! ?

Atmosphere: 5

Food: 5

Service: 5

Gary Houk

I haven't visited this store in quite a while. It's an older location - about ten years old, I think - and, wow, I couldn't believe how clean! It sparkled like a new store. After a while of working at my table, I observed the reason why. Lauren and her crew - Claire and Vivi - cleaned the place meticulously. They pulled out appliances to mop behind them, and even scrubbed the grout between tiles. I've never seen such an effort at Starbucks. All this, while serving customers efficiently. And, they nailed my custom drink every time. (That ain't easy, I promise.) Great job, crew! See you soon.

Atmosphere: 5

Food: 5

Service: 5

Jeanette Rangel

Customer service sucks! Lexie at the drive thru was rude and sarcastic. Do better Starbuck when hiring employees.

Jason Barrera

My favorite go to, on the way to work. They know me by name, and make me feel like family. I appreciate them so much.

Atmosphere: 5

Food: 5

Service: 5

pamela kud

They have definitely gone downhill in customer service. We waited 10 min at the counter, no one said hello, made no eye contact with us. They acted like they were so busy. It was so rude and it wasn't even busy. We left. Just ridiculous.

Atmosphere: 3

Food: 3

Service: 1

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