Potbelly

5800 Kirby Dr, West University Place
(713) 343-9106

Recent Reviews

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Joel Culpepper

Delicious, fresh sandwiches and wonderful staff!

Laty Violent

Restaurante forgot the cheese on both my sandwiches and failed to add the requested mustard. The sandwiches were awful and I wasted my money today.

Preston Frede

Completely incorrect catering order

Scott S

The food was good, but one of the workers was rude.

Manifesting Queen

I can’t express how disappointed i am !!!! This sandwich was thrown in the trash !! Who burns a sandwich and sends it out this way ???? Highly disappointed !!!! Whoever made this on 2/1/2025 approx 6:00pm should have their morals examined by their manager this shows how they feel about their customers !! DoorDash only refunded 5 dollars so a total waste of money

Brian Trotter

Always a good sandwich!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich, A Wreck

Frank Peters

$14 Regular (Lrg) Mediterranean, peppers & ranch on side = healthy.

M.H. C.

Thank you so much Donelle for going above and beyond today with your service/help. You are the type of employee that any company should be grateful to have. Thank you again

Atmosphere: 5

Food: 5

Service: 5

Romeo H

Thank you from the bottom of our hearts Donelle for your help!! Potbelly is truly blessed to have you as an employee!! Thank you again!

Atmosphere: 5

Food: 5

Service: 5

Ronald Cheng

Thank you so much Donelle for going above and beyond today with your service/help. You are the type of employee that any company should be grateful to have. Thank you again

Atmosphere: 5

Food: 5

Service: 5

Carl Fowler

Good food for toasted subs. Chips are a small bag like any joint. Deserts are good! Price is jersey Mike's pricing.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Sandwich

Jason Woods

Great customer service.the workers are smiling and greet you right away. I got the A wreck sandwich with bacon added. It was the best sandwich I ever had. I reviewed jersey mikes and this beats it 100% better flavor and quality is at potbelly . I wanted to say thankyou to the amazing staff and the hard work that they do. For a busy location the service was very quick and efficient way better than jimmy johns.

Atmosphere: 5

Food: 5

Service: 5

Lori

Jameer is such a lovely bundle of joy! Every time I come to this location, she handles my food with such care! 5 stars to her!

Atmosphere: 5

Food: 5

Service: 5

Jasmine Young

Placed a pickup order and it was ready when I

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Pot Pie Soup

JAT Burd

Sad to say this was my first experience at potbelly. We were a party of three. The ordering was very confusing. Sandwiches were made out of sequence. Chips had only baked option. Since sandwiches were made out of order we were putting toppings on another persons sandwich. Toppings and sandwich making is conducted behind a tall wood counter so that you cannot see what they are doing. Broccoli Cheddar soup was good, it tasted like Panera Bread Soup. Had to ask for manager to even get my sandwich, but she was very helpful. She also gave me a coupon for a free sandwich, but we gave the coupon to another customer in the restaurant. One last thing, the fountain drinks did not have the proper mix of syrup to carbonation.

Atmosphere: 2

Food: 3

Service: 1

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