Potbelly
5800 Kirby Dr, West University Place
(713) 343-9106
Recent Reviews
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I frequent potbelly's as they make delicious sandwiches. The is particular location is my favorite. It's close enough to the bustling Rice Village, but far enough away that it doesn't feel over crowded.
The staff is friendly and helpful. There's another location not too far from this one, and I've never felt a welcoming vibe like I do at this location.
There are plenty of classic and signature sandwiches to choose from. You can choose white bread, multigrain, slim (less bread), and loads of toppings. The sandwiches are assembled as you order, and are then out through a toaster oven. Each sandwich is tightly wrapped in wax paper and slipped into a slim togo paper bag. You can also get salads, soups, sides, and incredible desserts. There are cookies, dream bars, and amazing handspan milkshakes.
Some tips:
Join the potbelly app. You can earn points, but more important, there are frequent deals and discounts. Quite often there is a BOGO code. On your birthday you can get a free dessert, and you should ALWAYS get the desserts.
This is by far my favorite sandwich chain, and this location is one of my goto spots. You should definitely swing by!
Cheers!!
Atmosphere: 4
Food: 4
Service: 4
I went there yesterday to get a sandwich and the young lady that helped me was very kind and nice. As I was getting ready to pay I was having so much trouble with my payment (error on my end). She was so patient with me and accommodating. I hate i didn't get her name
Food: 5
Service: 5
The sandwich was good service not so much.
Atmosphere: 4
Food: 5
Service: 2
Delicious, fresh sandwiches and wonderful staff!
Atmosphere: 5
Food: 5
Service: 5
Restaurante forgot the cheese on both my sandwiches and failed to add the requested mustard. The sandwiches were awful and I wasted my money today.
Completely incorrect catering order
The food was good, but one of the workers was rude.
I can’t express how disappointed i am !!!! This sandwich was thrown in the trash !! Who burns a sandwich and sends it out this way ???? Highly disappointed !!!! Whoever made this on 2/1/2025 approx 6:00pm should have their morals examined by their manager this shows how they feel about their customers !! DoorDash only refunded 5 dollars so a total waste of money
Always a good sandwich!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, A Wreck
$14 Regular (Lrg) Mediterranean, peppers & ranch on side = healthy.
Restaurantji Recommends
Thank you so much Donelle for going above and beyond today with your service/help. You are the type of employee that any company should be grateful to have. Thank you again
Atmosphere: 5
Food: 5
Service: 5
Thank you from the bottom of our hearts Donelle for your help!! Potbelly is truly blessed to have you as an employee!! Thank you again!
Atmosphere: 5
Food: 5
Service: 5
Thank you so much Donelle for going above and beyond today with your service/help. You are the type of employee that any company should be grateful to have. Thank you again
Atmosphere: 5
Food: 5
Service: 5
Good food for toasted subs. Chips are a small bag like any joint. Deserts are good! Price is jersey Mike's pricing.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sandwich
Great customer service.the workers are smiling and greet you right away. I got the A wreck sandwich with bacon added. It was the best sandwich I ever had. I reviewed jersey mikes and this beats it 100% better flavor and quality is at potbelly . I wanted to say thankyou to the amazing staff and the hard work that they do. For a busy location the service was very quick and efficient way better than jimmy johns.
Atmosphere: 5
Food: 5
Service: 5
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