The Pizza House
505 W Oak St, West
(254) 826-3805
Recent Reviews
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Food was amazing! Well worth the wait. They were very understaffed so when they hire more I'm sure service will be much better.
Parking: Parking lot is small so it may be difficult to find a spot during peak hours.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Bakery, Chicken Fried Steak, Cinnamon Roll, House Special Pizza
My family is all about pizza. We have it A LOT! Since moving to the area, we have struggled to find a place. This one knows how to fill toppings. You definitely get what you pay for. Love the pizza! The bakery portion is amazing as well.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Zombie Pizza
Lunch with family first visit to Pizza House. Very good food, great selection everything was delicious.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Wings, Bakery, Chicken Fried Steak, Giant Kolaches
We've been regular patrons of this restaurant for about three years, consistently ordering the same "Zombie Pizza" with a thin, extra-crispy crust and no anchovies.
While we genuinely enjoy the pizza, we've experienced some inconsistencies with both service and quality. During our most recent visit, we waited over 45 minutes for our pizza, and unfortunately, it wasn't made to our specifications. When we inquired about the delay and the issues with our order, a waitress, who identified herself as acting in a managerial capacity, informed us that they don’t actually make thin crust pizzas, but rather adjust the dough as best as they can (first time we have been told this) . She apologized for the delay, explaining that an unexpected track meet had caused delays, but didn’t provide prior communication about this issue. Additionally, she mentioned that they aren't allowed to discuss wait times with the cook as it might cause frustration.
Despite the issues, the restaurant did not charge us for the pizza, which we appreciated. We will continue to return, but it's worth noting that wait times can vary significantly, and it's difficult to get a clear estimate or explanation for delays.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Zombie Pizza
Oh my. Best food ever. The entire menu is simply delicious. Thank you my friend for introducing me to a great restaurant ☺️
Atmosphere: 5
Food: 5
Service: 5
A/c is out and my pizza was undercooked ..it’s early I will try again next week
Atmosphere: 1
Food: 1
Service: 1
Great pizza, about the closest I have found to what I'm used to back home from Chicago area.
Very good, highly recommend!
Atmosphere: 3
Food: 5
Service: 4
Excellent staff & service. West seems to appreciate everyone!!
Atmosphere: 5
Food: 5
Service: 5
Good sweet bread.
Food: 5
If your not Czech, Mexican American or African American? Stay away! Very racist place. I would rather eat microwave pizza. I was just traveling from San Antonio. Rude people!
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
This is the best place for Pizza, Kolache, and Cinnamon Rolls ❣️ You're missing out if you don't visit!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery, Cinnamon Roll, Giant Kolaches, Zombie Pizza
Our server was awesome. She spoke to my 8 year old like they were best friends.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sausage, Chicken Fried Steak, Super Nachos
Drove up from Killeen for the best kolaches in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Giant Kolaches
I’ve been coming for 20 years. Will NOT be back after tonight. Two blonde women were so disrespectful and just downright rude.
Atmosphere: 2
Food: 2
Service: 1
Awesome food and service
Atmosphere: 5
Food: 5
Service: 5
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