Papa Johns Pizza
9521 FM 1097 Ste E, Willis
(936) 856-3400
Recent Reviews
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We had our pizzas delivered tonight from willis texas store. We have never had any problems before. When I opened the garic knots they were upside down and was a mess. They leaked into the top pizza box. I opened the pizza box to check on it. The garlic cup was smashed and leaked all under the pizza making it soggy. I then opened our second pizza. The garlic cup was also busted open but luckily didn't get all under this pizza. My husband said his pizza was the worst he has ever gotten from them. This really surprised me that this was such a mess because we have never had issues before.
Food: 2
Lighten up on the grease pretty please friends ♥️
Also, stop with the toxic tip culture.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza
took them 3 hours to deliver our dinner!!!
Atmosphere: 1
Food: 2
Service: 1
Ordered pizza and the last few times the pizza is looking sad.. like half my pizza has barely any cheese on it this time.. I come here alot and just seems like they are not taking time
Atmosphere: 5
Food: 2
Service: 3
Over am hour and a half to get my pizza delivered. Ordered at 7:10 not delivered til 8:45. This is not the first issue with them either.
Atmosphere: 1
Food: 1
Service: 1
Ordered chicken Buffalo pizza. When my pizza was delivered, it was incorrect with pizza sauce instead of Buffalo sauce and had sausage. Called and they we're going to send out another one...waited 45 min for "corrected" pizza and IT WAS INCORRECT AGAIN! Same issue, no Buffalo sauce and no side dipping sauce like I had asked for. Called again and was told they got busy was the reason they can't read an order correctly..TWICE! Still waiting for my refund. Never again...going to Crust Pizza now on!
Food: 2
Service: 1
Have order from Willis store 3 times each time they forget to place order or when you call to where pizza is then they put order in....coming 1 to 2 hours later...
Service: 1
Ordered on phone app! It is not as reliable as the computer! Special was ordered, which was an extra large NY style pepperoni! We got a plain cheese! Called to complain and got a lecture on how to order! Not very happy! And you can’t go back on the phone app to check the order! That app needs revision and be made more like the computer app!
Atmosphere: 2
Food: 3
Service: 1
Manager delivery driver do a great job excellent customer service
Atmosphere: 5
Food: 5
Service: 5
Overall a great place to eat
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: More Meat Toppings
Restaurantji Recommends
Had a small glitch, solved In the best manner possible
Atmosphere: 5
Food: 5
Service: 5
This place used to be good but they became incompetent in recent months and struggle to place more than one molecule of cheese if you get ANY toppings. What a complete joke.
Vmy fav
DON'T ORDER FROM HERE. THEIR PIZZAS HAVE NO FLAVOR.2024. And from time to time they have useless employees
The pizzas weren’t good at all this time around. There wasn’t really any toppings and my pizzas were burnt. After coming home from work I wanted pizza and I picked Papa John’s instead of another restaurant. I’m definitely checking my food before I get home the next time.
Atmosphere: 2
Food: 1
Service: 1
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