Pretty disappointed in this location. They were a little busy at the time, but there were just fundamental things wrong with it. They forgot my chilli frito wrap, which again they were busy so I get things get missed sometimes. What gets me is when I bit into the buffalo chicken wrap and discovered they dumped an entire bottle of buffalo sauce on it. That tells me something went wrong when they were making it and instead of doing it again correctly they decided it was okay to serve the customer an inedible item. It makes me sad to see how little people care about proper customer service these days. Don't require anything special, but we'd at least like you to care a little.
Atmosphere: 3
Food: 3
Service: 2
Sarah Gordon
I Go here just for the ice.
Atmosphere: 5
Food: 5
Service: 5
Glen Jackson
Too many menu's not Working. If you are not gonna invest in your business that's ok. My money spends anywhere.
Judy Lee
I had the best shake! Strawberry cheesecake 😋 I am looking forward to another visit control more
Whoever the manager was on 11-13-25 around 4pm. You're hella rude to customers. Fix your attitude next time.
Service: 1
Jason \u0026 Dominique Slone
The staff is ALWAYS so friendly. Never a problem with food or staff when I come here. Always clean, including the restroom.
Atmosphere: 5
Food: 5
Service: 5
Heather Gil
Parking stalls need to be widened!!
Mike Skelton
Daisy is our favorite car hopefully at Sonic and she makes our day every time we enjoy sonic!
Atmosphere: 4
Food: 4
Service: 5
Jonathan Reeder
When I first moved to Willis, I thought this Sonic was excellent. Not sure what's happened over the years, but I now think this is one of the worse places in Willis to eat. They simply don't listen. If I place 10 orders, I'm confident they'd screw up 9 of them. Not sure if it's a training issue, or if they just don't care... or maybe they can't read or hear properly... but this place has lost my business at this point. All they can get right are drinks (usually) & mozzarella sticks... they screw up everything else. Save your money; eat elsewhere. Just saying.
We ordered. Tried to pay. Tip screen went black. We pushed the button to let them know. They said they’d take care of it. We had to ask them again to bring ranch and marinara. Cheddar peppers ended up being under cooked. And then our credit card informed us of our purchase that ended up having a $20 tip!
Atmosphere: 2
Food: 1
Service: 1
CMC3000
well, when I do go, I would love to have some cool crushed ice. That same ice that sonic so enthusiastically promotes as the best thing since sliced bread, cool crushed ICE 🧊 on every window in the building....😐
Atmosphere: 2
Food: 4
Service: 1
CMC onstantine
well, when I do go, I would love to have some cool crushed ice. That same ice that sonic so enthusiastically promotes as the best thing since sliced bread, cool crushed ICE 🧊 on every window in the building....😐
Atmosphere: 2
Food: 4
Service: 1
Mom On The Map
We’ve been to this Sonic Drive-In several times for slushies, and it’s always a great experience. The workers are super friendly and always greet you with a smile. Consistently good service!
Atmosphere: 5
Food: 5
Service: 5
Novilia Hurt
We’ve been to this Sonic Drive-In several times for slushies, and it’s always a great experience. The workers are super friendly and always greet you with a smile. Consistently good service!
Pretty disappointed in this location. They were a little busy at the time, but there were just fundamental things wrong with it. They forgot my chilli frito wrap, which again they were busy so I get things get missed sometimes. What gets me is when I bit into the buffalo chicken wrap and discovered they dumped an entire bottle of buffalo sauce on it. That tells me something went wrong when they were making it and instead of doing it again correctly they decided it was okay to serve the customer an inedible item. It makes me sad to see how little people care about proper customer service these days. Don't require anything special, but we'd at least like you to care a little.
Atmosphere: 3
Food: 3
Service: 2
I Go here just for the ice.
Atmosphere: 5
Food: 5
Service: 5
Too many menu's not Working. If you are not gonna invest in your business that's ok. My money spends anywhere.
I had the best shake! Strawberry cheesecake 😋 I am looking forward to another visit control more
Atmosphere: 5
Food: 5
Service: 5
Fast, Friendly Service At This Sonic
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Tots, Onion Rings, Corn Dog, Strawberry, Cherry Vanilla
Whoever the manager was on 11-13-25 around 4pm. You're hella rude to customers. Fix your attitude next time.
Service: 1
The staff is ALWAYS so friendly. Never a problem with food or staff when I come here. Always clean, including the restroom.
Atmosphere: 5
Food: 5
Service: 5
Parking stalls need to be widened!!
Daisy is our favorite car hopefully at Sonic and she makes our day every time we enjoy sonic!
Atmosphere: 4
Food: 4
Service: 5
When I first moved to Willis, I thought this Sonic was excellent. Not sure what's happened over the years, but I now think this is one of the worse places in Willis to eat. They simply don't listen. If I place 10 orders, I'm confident they'd screw up 9 of them. Not sure if it's a training issue, or if they just don't care... or maybe they can't read or hear properly... but this place has lost my business at this point. All they can get right are drinks (usually) & mozzarella sticks... they screw up everything else. Save your money; eat elsewhere. Just saying.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
We ordered. Tried to pay. Tip screen went black. We pushed the button to let them know. They said they’d take care of it. We had to ask them again to bring ranch and marinara. Cheddar peppers ended up being under cooked. And then our credit card informed us of our purchase that ended up having a $20 tip!
Atmosphere: 2
Food: 1
Service: 1
well, when I do go, I would love to have some cool crushed ice. That same ice that sonic so enthusiastically promotes as the best thing since sliced bread, cool crushed ICE 🧊 on every window in the building....😐
Atmosphere: 2
Food: 4
Service: 1
well, when I do go, I would love to have some cool crushed ice. That same ice that sonic so enthusiastically promotes as the best thing since sliced bread, cool crushed ICE 🧊 on every window in the building....😐
Atmosphere: 2
Food: 4
Service: 1
We’ve been to this Sonic Drive-In several times for slushies, and it’s always a great experience. The workers are super friendly and always greet you with a smile. Consistently good service!
Atmosphere: 5
Food: 5
Service: 5
We’ve been to this Sonic Drive-In several times for slushies, and it’s always a great experience. The workers are super friendly and always greet you with a smile. Consistently good service!
Atmosphere: 5
Food: 5
Service: 5
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