Chicken Express

141 Willow Bend Dr, Willow Park
(817) 441-7177

Recent Reviews

Sort by
Cade Lott

I’m a door dash driver, so this isn’t about the food. It’s about the customer service. I walked in and noticed one of the girls point at me, whisper to one of the male cooks and giggle. I tried to convince myself it wasn’t about my appearance and I’m overthinking. After that she goes behind the wall where I cannot see, and I hear more whispers and giggles. I’m filling up the customers drink, when a girl comes around the corner, stops, looks at me, laughs and runs back to the kitchen. It might not be a duly occurrence that an alternative/goth person walks in, but that’s not an excuse to gawk and treat them like a circus animal. I definitely wouldn’t ever eat here, and I think those young girls should be taught some customer service.

Atmosphere: 1

Food: 1

Service: 1

Cruz Rivas

Gravy was watery with no flavor. Spicy Chicken was cold and with little flavor. They also had a problem with where I parked saying its employee parking even though there were multiple spots open in that same area and no one was trying to park there.

Atmosphere: 1

Food: 1

Service: 1

S W

all i got was a sweet tea. did not consume anything else the entire day. had food poisoning for 2 days.

Food: 1

Matthew Edwards

Great chicken and a great price

Atmosphere: 5

Food: 5

Service: 5

Kris Swift

It's just good ole chicken.

Atmosphere: 5

Food: 5

Service: 5

Lane mclellan

First I went thru drive thru at 7pm. My debit card was taken to the truck behind me and the young lady leaned into the truck windows and obviously knew them. I used my rear camera to get a picture of her and the truck. After she went to get my food it was cold, dry obviously cooked sometime ago. Never be stopping there again. Yes already calling bank and setting up protection.

Atmosphere: 1

Food: 1

Service: 1

Teana Milan

Food was hot, BUT there is zero flavor. Very dry and bland. Roll was very dry. Weatherford Chicken E is far better. I like this one, but they just can’t seem to ever have flavor in their tenders. Dry as a desert.

Debra Ogden

Fresh,crispy, & hot. Even the roll was hot & fresh.

Rita B

The food has been great almost every time that we have gotten food. I drive because of that, because spending a little more gas for better food, is always the best choice for me. I have not once had a bad experience with an employee.

TJ Small

Just sat in the drive thru line for 20 minutes, forgotten about. Walked into the drop off door and guy is sitting there picking his nose. Walked around to the front of store and food is sitting there waiting for me to get out of my car and walk in and get it. Manager was a complete doofus with zero answers.

T J

I ordered the 4 piece chicken tenders, tried their new cream corn, and 2 gallons of tea. I received 2 and 1/2 tenders and 1 very small nugget. The new cream corn is horrible. The 2 gallons of sweet tea were dated 4 days old. Chicken Express is going downhill fast. Used to the tenders were huge and most of the time they gave you an extra one. Now they are skinny, small, and tough. I used to be a huge fan but no more. I think Raising Canes is going to be my new favorite.

Hamood Habibi

Only got three tenders when I ordered 4 and there was a hair in the gravy, but I honestly don’t gaf there are bigger issues in life and it’s just some random ass chicken place in Texas not a castle so yk to the people that are leaving one stars fuming about how their fries aren’t salty enough or whatever, grow up
walked in and the lights were on so that’s a 5/5 for me

Tom Jones

I ordered the 4 piece chicken tenders, tried their new cream corn, and 2 gallons of tea. I received 2 and 1/2 tenders and 1 very small nugget. The new cream corn is horrible. The 2 gallons of sweet tea were dated 4 days old. Chicken Express is going downhill fast. Used to the tenders were huge and most of the time they gave you an extra one. Now they are skinny, small, and tough. I used to be a huge fan but no more. I think Raising Canes is going to be my new favorite.

Atmosphere: 2

Food: 1

Service: 3

Hunter Smith

Came in kinda close to close and I will grant that but they got my order wrong and gave me burnt dry food very disappointed

Food: 1

Service: 2

The Truthful reviewer

Whoever is the manager at this place needs to be written up or let go . You pull up to the window only to find a bunch of grown men playing with each other, dancing around, Yes we relaize life may not of turned out exactly how you might of wanted it to but it is in no way the customers fault that you are where you are so don't take it out on us please. Come to work daily and do a great job , so what you work fast food, but how you act and how you treat people says alot about your character fellas, do better,oh and make sure you pay attention and get the customers order right, it cant be that hard,you guys seemed like you were high , jumping around in the restaurant, trying to give me the customer behind me food when I already had my food, let's not mention about me not even getting ALL my food. Do better it cant be that hard. It says a lot about you , your manager, and the owner .

Atmosphere: 2

Food: 5

Service: 1

Loading...