Only got three tenders when I ordered 4 and there was a hair in the gravy, but I honestly don’t gaf there are bigger issues in life and it’s just some random ass chicken place in Texas not a castle so yk to the people that are leaving one stars fuming about how their fries aren’t salty enough or whatever, grow up walked in and the lights were on so that’s a 5/5 for me
Tom Jones
I ordered the 4 piece chicken tenders, tried their new cream corn, and 2 gallons of tea. I received 2 and 1/2 tenders and 1 very small nugget. The new cream corn is horrible. The 2 gallons of sweet tea were dated 4 days old. Chicken Express is going downhill fast. Used to the tenders were huge and most of the time they gave you an extra one. Now they are skinny, small, and tough. I used to be a huge fan but no more. I think Raising Canes is going to be my new favorite.
Atmosphere: 2
Food: 1
Service: 3
Hunter Smith
Came in kinda close to close and I will grant that but they got my order wrong and gave me burnt dry food very disappointed
Food: 1
Service: 2
The Truthful reviewer
Whoever is the manager at this place needs to be written up or let go . You pull up to the window only to find a bunch of grown men playing with each other, dancing around, Yes we relaize life may not of turned out exactly how you might of wanted it to but it is in no way the customers fault that you are where you are so don't take it out on us please. Come to work daily and do a great job , so what you work fast food, but how you act and how you treat people says alot about your character fellas, do better,oh and make sure you pay attention and get the customers order right, it cant be that hard,you guys seemed like you were high , jumping around in the restaurant, trying to give me the customer behind me food when I already had my food, let's not mention about me not even getting ALL my food. Do better it cant be that hard. It says a lot about you , your manager, and the owner .
Atmosphere: 2
Food: 5
Service: 1
Misty Lewis
Love the Christ centered wall art and music!!
Atmosphere: 5
Food: 5
Service: 5
Rephsie Scott
CHECK THE ORDERS BEFORE YOU HAND THEM TO THE CUSTOMER!!!!!
Food: 2
Service: 3
Kathy Kenney
This morning I ordered a fish snack….give you hush puppies according to posted menu.
Did not receive even 1 hush puppy so got back in line to get it. I was told by the girl who waited on me that she personally filled order and put one hush puppy in box….so I guess she pretty much called me a liar. 🤬
She gave me one and they are tiny!
I ordered this to take to my brother at a nursing home.
I will never go back!!
You need to educate your young help on manners and customer service!!
Jason Daniel
First time eating at Chicken Express, food was delicious and the fried okra was so good. Place was clean and service was quick.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 7 Tenders, Regular Okra
0 0
Cashier was rude and biscuits where old and hard not fluffy chicken was old and cold the carn nuggets that I order was pickle not corn you need to teach you employees not to cook so much as much as I paid for the 15 w/2 side $36.00 + tax
Atmosphere: 1
Food: 1
Service: 1
Cami Hinkle
Just spent $70 on a 30 piece tender family meal, and after I paid I asked for lots of ranch and a honey mustard dipping sauce. The manager comes to the window and tells me she can only give me 2 of each. I ask her even though I just spent $70 on a family meal? Keep in mind I am feeding 8 people. I go to this place very frequently, and this has never been a policy or a problem. She said if I wanted more I would have to pay for them. I get my food and pull forward look in the bag and they gave me BBQ sauce instead of what I asked for. I go inside and a big scene erupted. The owner Gordon was sitting at a table and proceeded to argue back and forth very loudly with me until I finally just walked out. This man has absolutely the worst customer service and is extremely rude! Who yells at a paying customer over dipping sauce?? I should have just brought the food back in and asked for a refund because it was all nasty. The quality of everything has really gone downhill! I will never be going back to this location after this incident tonight!
Only got three tenders when I ordered 4 and there was a hair in the gravy, but I honestly don’t gaf there are bigger issues in life and it’s just some random ass chicken place in Texas not a castle so yk to the people that are leaving one stars fuming about how their fries aren’t salty enough or whatever, grow up
walked in and the lights were on so that’s a 5/5 for me
I ordered the 4 piece chicken tenders, tried their new cream corn, and 2 gallons of tea. I received 2 and 1/2 tenders and 1 very small nugget. The new cream corn is horrible. The 2 gallons of sweet tea were dated 4 days old. Chicken Express is going downhill fast. Used to the tenders were huge and most of the time they gave you an extra one. Now they are skinny, small, and tough. I used to be a huge fan but no more. I think Raising Canes is going to be my new favorite.
Atmosphere: 2
Food: 1
Service: 3
Came in kinda close to close and I will grant that but they got my order wrong and gave me burnt dry food very disappointed
Food: 1
Service: 2
Whoever is the manager at this place needs to be written up or let go . You pull up to the window only to find a bunch of grown men playing with each other, dancing around, Yes we relaize life may not of turned out exactly how you might of wanted it to but it is in no way the customers fault that you are where you are so don't take it out on us please. Come to work daily and do a great job , so what you work fast food, but how you act and how you treat people says alot about your character fellas, do better,oh and make sure you pay attention and get the customers order right, it cant be that hard,you guys seemed like you were high , jumping around in the restaurant, trying to give me the customer behind me food when I already had my food, let's not mention about me not even getting ALL my food. Do better it cant be that hard. It says a lot about you , your manager, and the owner .
Atmosphere: 2
Food: 5
Service: 1
Love the Christ centered wall art and music!!
Atmosphere: 5
Food: 5
Service: 5
CHECK THE ORDERS BEFORE YOU HAND THEM TO THE CUSTOMER!!!!!
Food: 2
Service: 3
This morning I ordered a fish snack….give you hush puppies according to posted menu. Did not receive even 1 hush puppy so got back in line to get it. I was told by the girl who waited on me that she personally filled order and put one hush puppy in box….so I guess she pretty much called me a liar. 🤬 She gave me one and they are tiny! I ordered this to take to my brother at a nursing home. I will never go back!! You need to educate your young help on manners and customer service!!
First time eating at Chicken Express, food was delicious and the fried okra was so good. Place was clean and service was quick.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 7 Tenders, Regular Okra
Cashier was rude and biscuits where old and hard not fluffy chicken was old and cold the carn nuggets that I order was pickle not corn you need to teach you employees not to cook so much as much as I paid for the 15 w/2 side $36.00 + tax
Atmosphere: 1
Food: 1
Service: 1
Just spent $70 on a 30 piece tender family meal, and after I paid I asked for lots of ranch and a honey mustard dipping sauce. The manager comes to the window and tells me she can only give me 2 of each. I ask her even though I just spent $70 on a family meal? Keep in mind I am feeding 8 people. I go to this place very frequently, and this has never been a policy or a problem. She said if I wanted more I would have to pay for them. I get my food and pull forward look in the bag and they gave me BBQ sauce instead of what I asked for. I go inside and a big scene erupted. The owner Gordon was sitting at a table and proceeded to argue back and forth very loudly with me until I finally just walked out. This man has absolutely the worst customer service and is extremely rude! Who yells at a paying customer over dipping sauce?? I should have just brought the food back in and asked for a refund because it was all nasty. The quality of everything has really gone downhill! I will never be going back to this location after this incident tonight!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Always the best service and great food, love this place!!!
Atmosphere: 5
Food: 5
Service: 5
Always great experience
Food: 5
Service: 5
Recommended dishes: Family Mashed Potatoes, 8 Boneless Hot Wing Dinner
Always good
Food: 5
Service: 5
Recommended dishes: Regular Cole Slaw
Always a fantastic place with smiling faces. Hot food and great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 4 Piece Tenders with 1 Side and Roll
Fresh food and super fast service! Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
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