Pizza Hut

Food amazing as always. I stand corrected my fiancé hid the sauces from me smh.

Website doesn't allow for logging in after creating an account...instead prevents you from logging in by saying an account w/ your email already exists. Frustrating. Called in the order instead and placed 2 separate orders (was apparently routed to a call center instead of the actual store), but when I arrived to pick up, there was only 1 order in the system instead of 2...had to make a return trip to pick up 2nd order. Big time waste all around.

Food: 4

Service: 2

Krystal is amazing with customer service and the pizzas were awesome!

Atmosphere: 5

Food: 5

Service: 5

Quick and accurate carry out pizza!

Atmosphere: 5

Food: 5

Service: 5

I ordered pizza here tonight and I received one of the PRETTIEST made pizza’s ever. I was highly impressed and it tasted even better

Atmosphere: 5

Food: 5

Service: 5

Wonderful clean and friendly Pizza Hut! The cashier Kate was very nice and helpful. The chicken bacon Parmesan melt is amazing! You should try it.

Atmosphere: 5

Food: 5

Service: 5

They messed up on my pizza. Talked to the clerk who said if we come back they will replace it. However when we went back to get replacement they said they don't make mistakes and aren't going to replace the pizza. Will not ever order from this location again. They are sorry people.

Food: 1

Service: 1

Not real sure why it has been so difficult to get 2 garlic dips!!!!!! I paid for them the first time. Dud not get them. Order pizza today and said I never got them. The girl assured me that I would get them with my order tonight!!! Guess what?? I still DID NOT get the 2 dips that I have already paid for!!!!!!!!!!!!!!!!!!!!!!! What's the problem here???!!!

Atmosphere: 5

Food: 5

Service: 4

They messed up my order, and I had to call 6 times before they picked up, every other time the call was declined. Upon answering, the female manager, no idea what her name is, already had a horrid attitude, and was sighing from the get go before I could even start speaking. Once I told her that I was missing a topping, she immediately knew what it was without me needing to elaborate, meaning she intentionally sent it out incorrect, and started arguing against any sort of compensation, before I had even asked for compensation, as well, which actually led to me asking for it. Upon me doing so, she sighed again. Absolutely childish behavior.

Atmosphere: 1

Food: 4

Service: 1

We ordered a Delivery pizza, and they forgot some of our toppings, which we PAID for.
I have tried to call the store, multiple times, and it seems that they are ignoring the phones. Their system has hung up after a minute of waiting. My fiance, after calling, managed to get someone, and the female worker took a horrendous attitude with us - loudly sighing and rudely responding to basic questions.

They are also out of pineapple, but they'll just take your money and just tell you nothing instead of removing it from their locations options.

Atmosphere: 1

Food: 3

Service: 1

I can't believe this place is still in business. They always serve bottled drinks, no alcohol, and only seem to cater to delivery. I don't even know why they have a dine in. Not to mention paying almost $30 for one pizza and bottled drink.

Atmosphere: 2

Food: 1

Service: 2

It's pizza hut. It's what you love and expect from a pizza hut

Atmosphere: 4

Food: 4

Service: 5

The order we received was incomplete. When we called the store, the associate said that he was new and unable to provide a refund or credit as he did not know how. When we asked to speak with a manager, the associate said that she refused to speak on the phone or offer any solution. The associate was uncomfortable and apologetic, told us his manager’s name was Brandy, and took down our information and said that he would leave a note with my information in hopes that someone would contact me regarding a refund. I called the following day, explained what had happened and was placed on hold for nobody to return to the call. I paid for goods (food) that we did receive and the store refused to offer us any solutions. Absolutely unacceptable customer service.

Service: 1

While I understand today was Super Bowl Sunday, my wife placed an order 1 hour ahead of pick up, which was at 5:15. When I walked in I asked the gentleman at the counter if my order was ready, he said it was coming out now. There were 10 people waiting so I waited until 5:50 and asked again and they said they had no idea where my order was. I understand the day is busy but if they would've communicated accurately where my order was I wouldn't have waited. I cancelled my order as 55 minutes after my pickup time they had not begun to cook my order.

Ordered delivery at 5:20 and the time kept getting pushed back. After it was pushed back to 7:20 we decided to just go pick it up. Once we got it home we found mold growing in the marinara sauce. See photo. Ended up throwing out the whole order because I’m breastfeeding and don’t want to risk getting sick.

Food: 1

Service: 1