Recently my mom and I stopped by the Starbucks in Hudson Oaks and had the best customer service from the drive through barista. Thank you, Matt! You made my mom and I happy and have the best energy!!
Service: 5
Abby Miller
This is quite possibly the worst Starbucks I have ever been to. They made my drink incorrectly, and when I went in to get it corrected it took over 20 minutes for them to fix it and it still was not right. It was terrible service.
Food: 1
Service: 1
Wully Mammoth
not that hard to mess up coffee… but they sure figured it out.
Oh the tales I could tell about this location… such a huge disappointment. I love Starbucks, but this location is trash.
We ordered 4 coffees and not only were we served small sizes in larger ups, but the drinks were the wrong drinks! Then when we mentioned it, they let us know they were training…. Saturday morning… their busiest time. Now that is a level of genius not seen since drilling holes in the bottom of a boat.
Even after the corrections, the orders were wrong. Your customer should not have to suffer because your baristas are training.
Bottom line: avoid this location like you would avoid time spent with a politician.
I would rather have my toes broken one at a time than order coffee from this location again.
Atmosphere: 3
Food: 1
Service: 1
Jennifer Lannin
Such great staff at this location.
Atmosphere: 5
Food: 5
Service: 5
Paulina Flores
Anytime I visit this location the staff seems annoyed I'm even there. I don't visit often only when I'm in the area running errands, but I get that vibe every time.
Service: 2
Chaz England
Found it strange how the drive thru cashier’s entire demeanor changed when I arrived to the window.
jimmy jack dollar
u can't use stars unless u buy an overpriced drink-- so what good are they?--just a gimmick now vs a year ago when they changed the policy--they are worthless
Atmosphere: 5
Food: 2
Service: 5
Scott Birchfield
I have been to this Starbucks many times. Always quick service with friendly staff.
Atmosphere: 5
Food: 5
Service: 5
falconwings
Consistent coffee and snacks, but usually crowded by folks NOT consuming products. Looks more like a workplace than a relaxing coffee place. Overpriced coffee drinks
Atmosphere: 1
Food: 3
Service: 4
Maddie Sloan
I got the pumpkin spice chai with extra cold foam and soy milk and it was the bomb! HIGHLY RECOMMEND!!?????☕️☕️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, Iced Caramel Apple Cream Latte
I love the kindness! Beyond the fast and efficient service, the people here are always so kind. Thanks for making my day a little brighter. ?
Service: 5
Shah Shah
On route we stopped for some coffee. I ordered Caramel Machhiato it was generously made and she added extra drizzle of Caramel as well
Atmosphere: 4
Food: 4
Service: 4
emma lynn
I came through this afternoon around 1:00 and was having a absolutely horrible day prior. I had tried to come this morning but with the first day of school starting this store was super busy. I ended up having to leave without my drink. After working a few stressful hours I came back and explained to them what happened and the girl working the front was absolutely incredible! She was kind and so patient with me while my stressed and scrambled brain tried to tell her what my drink was. I wish I had gotten her name! The drink was amazing per usual at this location.
Atmosphere: 5
Food: 5
Service: 5
Katherine Lincoln
Food was not as good as I expected.
Atmosphere: 5
Food: 4
Service: 5
Monica Munoz
So surprised by the dead atmosphere this morning! I previously (year or so ago) expressed that this was one of my favorite coffee stops in the morning. This morning as I walked in to get my mobile order and both of the front baristas (1 male the other female) made eye contact with me as I was walking up to the door. I approached the counter to grab a straw the male barista looked at me, I said "good morning", I said it again a little louder, still no response, said "thank you" as I always do.. no response.. I even turned around with confusion bc I know they had to have heard me. I made eye contact with the only other customer in there and even he looked surprised by the silence. It saddens me to write this, bc this location was one of the very few left that always welcomed you, had a smile on their face and always attentive. **I'd like to add that this has happened over the last month or so and wasn't only an event that occurred today I hope they can do better and make this the happy experience it used to be. Mornings are hard enough and a $7 beverage with a dead atmosphere SUCKS.
Recently my mom and I stopped by the Starbucks in Hudson Oaks and had the best customer service from the drive through barista.
Thank you, Matt! You made my mom and I happy and have the best energy!!
Service: 5
This is quite possibly the worst Starbucks I have ever been to. They made my drink incorrectly, and when I went in to get it corrected it took over 20 minutes for them to fix it and it still was not right. It was terrible service.
Food: 1
Service: 1
not that hard to mess up coffee… but they sure figured it out.
Oh the tales I could tell about this location… such a huge disappointment. I love Starbucks, but this location is trash.
We ordered 4 coffees and not only were we served small sizes in larger ups, but the drinks were the wrong drinks! Then when we mentioned it, they let us know they were training…. Saturday morning… their busiest time. Now that is a level of genius not seen since drilling holes in the bottom of a boat.
Even after the corrections, the orders were wrong. Your customer should not have to suffer because your baristas are training.
Bottom line: avoid this location like you would avoid time spent with a politician.
I would rather have my toes broken one at a time than order coffee from this location again.
Atmosphere: 3
Food: 1
Service: 1
Such great staff at this location.
Atmosphere: 5
Food: 5
Service: 5
Anytime I visit this location the staff seems annoyed I'm even there. I don't visit often only when I'm in the area running errands, but I get that vibe every time.
Service: 2
Found it strange how the drive thru cashier’s entire demeanor changed when I arrived to the window.
u can't use stars unless u buy an overpriced drink-- so what good are they?--just a gimmick now vs a year ago when they changed the policy--they are worthless
Atmosphere: 5
Food: 2
Service: 5
I have been to this Starbucks many times. Always quick service with friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Consistent coffee and snacks, but usually crowded by folks NOT consuming products. Looks more like a workplace than a relaxing coffee place. Overpriced coffee drinks
Atmosphere: 1
Food: 3
Service: 4
I got the pumpkin spice chai with extra cold foam and soy milk and it was the bomb! HIGHLY RECOMMEND!!?????☕️☕️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, Iced Caramel Apple Cream Latte
Restaurantji Recommends
I love the kindness! Beyond the fast and efficient service, the people here are always so kind. Thanks for making my day a little brighter. ?
Service: 5
On route we stopped for some coffee. I ordered Caramel Machhiato it was generously made and she added extra drizzle of Caramel as well
Atmosphere: 4
Food: 4
Service: 4
I came through this afternoon around 1:00 and was having a absolutely horrible day prior. I had tried to come this morning but with the first day of school starting this store was super busy. I ended up having to leave without my drink. After working a few stressful hours I came back and explained to them what happened and the girl working the front was absolutely incredible! She was kind and so patient with me while my stressed and scrambled brain tried to tell her what my drink was. I wish I had gotten her name! The drink was amazing per usual at this location.
Atmosphere: 5
Food: 5
Service: 5
Food was not as good as I expected.
Atmosphere: 5
Food: 4
Service: 5
So surprised by the dead atmosphere this morning!
I previously (year or so ago) expressed that this was one of my favorite coffee stops in the morning. This morning as I walked in to get my mobile order and both of the front baristas (1 male the other female) made eye contact with me as I was walking up to the door. I approached the counter to grab a straw the male barista looked at me, I said "good morning", I said it again a little louder, still no response, said "thank you" as I always do.. no response.. I even turned around with confusion bc I know they had to have heard me. I made eye contact with the only other customer in there and even he looked surprised by the silence.
It saddens me to write this, bc this location was one of the very few left that always welcomed you, had a smile on their face and always attentive.
**I'd like to add that this has happened over the last month or so and wasn't only an event that occurred today
I hope they can do better and make this the happy experience it used to be. Mornings are hard enough and a $7 beverage with a dead atmosphere SUCKS.
Atmosphere: 1
Service: 1
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