Whataburger
4915 E Interstate 20 Service Rd S, Willow Park
(817) 441-2301
Recent Reviews
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Its a sad sad day when you get 2 #13s and no gravy
Atmosphere: 5
Food: 4
Service: 5
Always good food
Atmosphere: 3
Food: 5
Service: 5
Dirty, loud and vulgar employees.
Atmosphere: 1
Food: 1
Service: 1
We stopped in here on the afternoon Jan 2nd. We were pleased to see the drive thru was completely empty as we had a long drive ahead and hoped to be back on the road quickly. NOPE
We placed our order and when we got to the window, we paid and were asked to pull up and wait. Understandable, I guess since it was about 4:30 and not a usual time to have a lot of food already going.
As we sat, I told my wife that at least our food would be nice and fresh. NOPE
We waited almost 15 minutes and were just about to go in and see what the hold up was. When our food finally arrived, it was a disappointment. Both of the burgers were lukewarm at best and had obviously been sitting for awhile. I had asked for no lettuce on mine, but there was plenty of lettuce on it.
The fries had just been dumped into the bag rather than placed. They had been turned upside down and we had to retrieve them from the bottom of the bags rather than their cartons. This was annoying, but not all that troublesome because they weren't hot either.
I'm not sure what it is we were waiting on other than our food to cool, apparently. Quite irksome because we had almost 5 hrs still to drive and really wanted to get in and out of a FAST food restaurant.
I have stopped at this location several times and it has been better, but never stellar. I'll likely give it one more time, but if the results are similar, that will be the last time. Plenty of other Whataburgers, or I can just find some other place entirely.
Atmosphere: 2
Food: 2
Service: 2
Waited 12 min and fires came out cold.
Great time
Atmosphere: 5
Food: 5
Service: 5
Get rid of the drive thru VIP spot. You guys took away the singular parking spot that is acceptable to park in, and its already cost you. I was going to eat here today, but not anymore since there is no place for me to park. Between the drive thru backing up and people inventing spots to park in, the rest of the lot is too much of a hazard (and not to mention, was full).
Atmosphere: 1
I eat at the Watauga Whataburger location frequently and it's always good. Had chicken strips, a Whataburger and onion rings. The lemonade is tasty.
Atmosphere: 5
Food: 5
Service: 5
This is the only Texas based Whataburger that doesn't know what green Chile is.
Atmosphere: 3
Food: 3
Service: 3
Great service and food
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Its one of the better Whataburgers.
Atmosphere: 5
Food: 5
Service: 5
They have once again left items off my order and got it wrong. I stopped counting after the 10th time this happened and I only keep coming back in a naive hope that they flush out this apparently incompetent management and staff since I know Im far from the only person that this happens to at this location. Have they just been ignoring every occurrence of customer complaint? There's no other explanation for it. I pay for items I never receive, and I don't want my money back because if I wanted my money I wouldn't have given it to you in the first place in exchange for the single damn sandwich you manage to leave off every time. Unreal.
Drive through attendant was very warm and welcoming. Normally Whataburgers ive been to are good but I wanted to give a shout out to this store in particular
Atmosphere: 5
Food: 5
Service: 5
Great service and quick. The line is never long because they are very efficient and productive.
It's Whataburger, so food is always good and hot , the service here sets it above the rest.
Atmosphere: 5
Food: 5
Service: 5
We were JUST in B line and no one ever answered the speaker we just wanted an order of fries for our screaming 14 month old we ended up leaving
Atmosphere: 1
Service: 1
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