Burger King

5013 Walzem Rd, Windcrest
(210) 646-6922

Recent Reviews

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Phoenix Motorsports Racing Simulations

I went mid day after lunch hour was clean and quiet food was hot and service was good

Atmosphere: 5

Food: 5

Service: 5

Leon Bass

Why they got this BK open to 2am I never see nobody there at 2am??

Jay H

If you want to walk into a restaurant and stand there for 12 minutes without even getting acknowledged before they even try to take your order and then you're probably going to wait there for another 15 20 minutes for your order and it's probably not even going to be that good if that's the case then go ahead and come on into this Burger King cuz you're going to be real happy. I had to walk out and cancel a delivery order because I just couldn't stand the fact that they wouldn't even say can I help you have you been held will be right with you none of that and just walking around like a bunch of zombies I guarantee you robots could do a much better job

Service: 1

Debbie Ortega

Clean, good customer service

Atmosphere: 5

Food: 5

Service: 5

Mark King

Whopper junior is good and condiments are fresh. Drive thru a little slow but not bad at all.

Atmosphere: 5

Food: 5

Service: 4

Raymond “Riki Jaxxzun” OchoA

Good service as always

Atmosphere: 5

Food: 5

Service: 5

Martin Rodriguez

This particular Burger King is one that I frequently eat at the new staff. There has been incredibly kind and nice and make this place so welcoming today a woman walked in with her burger and hand handed it to miss eliza who stopped everything. She was doing to take the burger back and add cheese to it as requested when she came back to the front with the burger. The rude lady started being rude again and disrespectful to her for no reason she did exactly what she was asked. I give credit to this young lady as she stood there and took in everything the customer was saying and wasn’t rude back in. The staff here is amazing and hope they don’t let what one bad customer says change the way they do their customer service.

Atmosphere: 5

Food: 5

Service: 5

Lauren McCain

I’m from out of town and stopped at this Burger King. Even though the staff was short-handed, they handled everything quickly and with a great attitude. I was really impressed with the service—keep up the good work!

Atmosphere: 5

Food: 5

Service: 5

Jenny Torres

Just started coming to this location when I go in there, I get great customer service from this girl name Andrea love her assistant she has a great attitude great customer service will definitely keep coming back

Atmosphere: 5

Food: 5

Service: 5

Lorenzo Fernandez

Great service, fast and friendly

Atmosphere: 5

Food: 5

Service: 5

Michael Nombrana

It’s funny how a rush to them is like 3 orders. They pull everyone up but we know they are cheating the system so their times are fast. Be having me wait 20-30 minutes for my order. Food is not good enough for the wait times.

Atmosphere: 1

Food: 2

Service: 1

Vivyann Guerrero

July 26th, 2025. The afternoon crew was very delightful and have amazing customer service skills. I commend them and the manager for giving us a great experience and making me want to come back which I will even though it’s not the closest to me! (:

Atmosphere: 5

Food: 5

Service: 5

Samuel V

I placed an order through via DoorDash and I was told that my order was going to be delayed 6 minutes because they forgot about my order. After that long delay my order arrived cold and undercooked. The fries were cold and undercooked and the chicken fries were rubbery and cold. Big mistake. Never again.

Food: 1

Service: 1

Lena Miller-Klein

The cashier was really nice.

Atmosphere: 5

Food: 5

Service: 5

Cheese Mellow

For a while I was satisfied with my orders but out of nowhere it seemed like customer service and food quality took a dip. After a break from ordering here I came back and I have been pleasantly surprised. I don't know if it's new staff or something else but keep it up.

Atmosphere: 3

Food: 4

Service: 4

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