Panda Express
2060 N State Hwy 78, Wylie
(469) 899-0669
Recent Reviews
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I just went and I didn't like the food at all, it was old and dry, it seemed like it had been there for days, they serve too little. I got sick to my stomach and to finish the
Unfriendly staff
Food: 1
Service: 1
Not what it used be - higher prices but the added shrink flation
Atmosphere: 3
Food: 3
Service: 3
Food was so-so the staff was very friendly and attentive.
Food: 3
Service: 5
I went today for some food after church. I was highly disappointed. My food was old and withered. The veggies were so overcooked and limp. The rice was dry. My angus beef was old and dry. I spent $30 on food and had to throw it away because it was that gross. My egg rolls weren’t even fresh . All the food was probably sitting there all day and they served it to me anyways. Will NOT return to this location.
This location has by far the worst staff.
They are rude, inconsiderate and plan ignorant.
Their location lead named Molly lacks basic knowledge in customer service.
She showed no desire to assist clients.
My girlfriend and I ordered food throw drive thru and they told us to wait 10 minutes. We waited 20 minutes and then my girlfriend went inside to check on the food and found out they never started preparing out food.
I called back to report this unacceptable and disappointing service and spoke ti Molly. She gave me a very poor excuse like "the meat just got out of oven".
That was a lie because my girlfriend clearly saw Molly and her employees giggling and standing around.
Molly did nothing to resolve the situation.
I do not recommend this location.
Atmosphere: 1
Food: 1
Service: 1
Delicious Kung Pao and friendly crew. Great location.
Food: 5
Service: 5
Michael really needs to fix his portion sizing on the terayaki chicken. Never have I ever seen anyone cut just ONE piece of chicken and thats it. I have 4 pieces of chicken in front of me right now im not even joking
So I will start by saying this location is close to me, so I don't have to drive all the way to Murphy anymore. Today 8/6 I came through and the lady taking orders misheard my sides. Nbd got home and called them. I called. Shea answered offered to remake the order. She was very nice. I get there at 10:15 pm and something was going on with the oil. They were upfront and honest. And gave me some Rangoon as they said it would be about 20 mins but it would be fresh! All in all that is a stressful situation and these ladies and cook handled it very well. And the lady Amrit who brought the food out also had a great attitude and was apologetic for the time. 5/5 they work well under pressure.
Jaime.
Atmosphere: 5
Food: 5
Service: 5
We were given old food left over from lunch the fire chicken was old and hard
Food was awful
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Chow Mein, Fried Rice, Plate
When I arrived around 11 am the food was old and I asked for fresh they said can you wait 10 to 15 minutes and I did, but they forgot I was waiting for fresh food to buy and they sure have protocols to follow up when the food is saggy and dry,
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Rice
Restaurantji Recommends
This is the new Panda recently opened in Wylie, in the Walmart parking lot. There food is, for the most part, kept very to 100% fresh! That's a big plus! Then there service for me has been top notch! There's this one kid in there, I hate that I can't remember his name (this review I am doing is actually from a couple of weeks ago), it's one of those kinda cool provential classy names like Coleman, or Madison or something like that. I apologize to him for not remembering off the top of my head. But he's skinny, fair skinned, and some 5'11." But every time my wife and I go in there and he's there he is always delightful in a very good customer servicy sort of way, you know like he's genuinely glad to see you and equally as happy to serve up your food to you and just make sure that you got all that you wanted and needed trying to make your experience as positive and enjoyable as he can! Let me tell you that a lot, no not a lot, but MOST, persons that work in the food and hospitality business today should take some lessons from this kid, because back in the day this is how it used to be almost everywhere you went, but certainly not anymore. Now, your very fortunate if even your order is done correctly the way you ordered it! In any case, we get our food, it's fresh, it's hot and it tastes consistently great everytime! I love that that Panda is in Wylie, actually only 3miles from our house and on average I'd say we get something from there at a rate of about once a week, but only because they are so good at what they do! Another thing that they don't do is short you on your portions like several of the other Panda's in the area like Murphy and Garland of North Garland Road. Come on, our bill is well over $30 for fast food, we shouldn't ever have a reservation of whether we got enough food for that much money! Here at this Wylie location we have not had that problem with the portioning. The little container is very small but when they pack it right you still get an acceptable portion out of it when you dump it all out. The portions that you get in there to go plate should not be less or even half as much as what you get in the small container. That's a typical problem at these Panda's. The portions can be off when they don't give you enough in the two entree spaces in the plate/covered To Go boxes. Fortunately, for the most part we haven't had that problem at the Wylie location and cross our fingers and pray to God we won't ever! One day places will realize that the business that they will muster from treating each and every customer right and fairly will make them much more money! I think that this location realizes that simple truth. Thanks Wylie Panda!
Atmosphere: 5
Food: 5
Service: 5
I have been here twice in the last 2 days and my order has yet to be right
Atmosphere: 1
Food: 1
Service: 1
The food is great, but the portions are a little ridiculous. I just got 2 bowls for $18 (no, it wasn't all for me) and it was like they plopped a bit of noodles in them and sprinkled a little chicken on top. But seriously, I paid a lot of money and the bowls were only about 60% full. I'm still hungry.
0 STARS!! DEAD FLY IN MY FOOD!Avoid this place! I was disgusted and felt absolutely sick to my stomach! This place should not be passing health inspection! This is ridiculous and unacceptable. Avoid this place unless you like dead flys in your food!
Atmosphere: 1
Food: 1
Service: 1
I hate having to leave a bad review but whoever cooked our food tonight needs to do WAY better. Absolute lack of seasoning and flavor on the black pepper angus steak. It legit tastes like they threw the steak and veggies in the wok and dumped it in the container. Orange chicken had NO flavor either. Rice was overcooked. The eggroll had NO flavor. The honey chicken breast was okay, just a tad overly sweet though and she liked the chow mein. The honey walnut shrimp was okay but the rice was overcooked in his bowl too. This was no where near worth the $85 spent on it. VERY disappointing! At least nothing was missing from the order except the lack of flavor! ?? And I KNOW what I'm talking about because I ate from the one in North Dallas consistently and it was ALWAYS on point so I def know when it's un seasoned and thrown together with no taste. ?
Food: 1
Service: 3
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