Met the manager at the Jingle Jog & Reindeer Run in Murphy and talked about different smoothie flavors. She was very friendly. Came to the store and she made me an amazing smoothie! Clean and friendly store. Very good smoothie!! Will come back.
Atmosphere: 5
Food: 5
Service: 5
Stefanie René
My daughter is neurodivergent, and with that comes sensory sensitivities, including around taste and smell. For her, this shows up as ARFID, which makes eating, especially early in the morning when she’s not hungry yet- a real challenge for both her dad and me.
We found one smoothie at Smoothie King she’ll actually drink, but it has to be made exactly right or she can taste the difference. And because of how it has to be rung up in their system, I’ve sometimes struggled to explain it when new staff are working, especially in the morning when I’m rushed and probably a little frazzled.
This morning, a new employee I’d not met stopped me mid-explanation and said, “Oh—Is her name Kylie? My manager told me about a little girl with ARFID who needs her smoothie a certain way.” He pointed to a small note taped by the register so anyone working could get it right.
I don’t know why, but it hit me so deeply. That tiny act of kindness, the thoughtfulness, the effort to make sure Kylie is cared for, it meant more than they know. I left feeling emotional and incredibly grateful.
All the staff, they have always been really accommodating and understanding, and I’m so touched every time the manager remembers the order even when I don’t, despite having written it down and taking a picture of it, I still forget where I wrote it. I’m very grateful for the way everyone at this location has responded to the high maintenance order.
Jennifer Pediman
Very friendly, very helpful. Atmosphere wry upbeat and super clean. Fast and efficient.
Love how friendly they are!
Atmosphere: 5
Food: 5
Service: 5
Alina Ho
Coco Colada Bowl slaps!! The flavors are super refreshing, creamy, and not too sweet. Definitely recommend trying it!
Atmosphere: 5
Food: 5
Service: 5
Iron Willed
Love the support for our troops!! Thank you Smoothie King Wylie!
Atmosphere: 5
Food: 5
Service: 5
Dakota Hill
Intentionally overcharged me for my smoothie. Do not recommend and double check your receipts. Business must be slow.
Atmosphere: 1
Food: 1
Service: 1
Benjamin Nelson
I accidentally ordered a smoothie from here on my app without changing the address to the one closest to me in Austin. I realized this immediately and called them to cancel the order. I was told that only a manager could cancel my order by a 16 year old and they would call me later when a manger came in. I never got a call and my money was never refunded. I am going to stop ordering smoothies from the Smoothie King app as it appears there is no way to cancel an order if it was made in error.
After attempting to contact them the past two days, I now feel like they are avoiding my phone calls. Their mailbox is also full so I cannot leave a message.
I am now going to file a complaint about them with the Smoothie King corporate offices, in addition to informing my credit card company that this purchase was fraudulent.
Service: 1
arshiya quadri
I had such a wonderful experience at Smoothie King today! After leaving Target where I unfortunately had a racist encounter, I walked in feeling upset. But the staff here completely turned my day around with their kindness, professionalism, and positive energy. The service was welcoming, fast, and truly made me feel valued. My smoothie was delicious, but more than that, the way I was treated lifted my mood and reminded me what great customer service feels like. Thank you Smoothie King team for making my day brighter! 💜
Atmosphere: 5
Food: 5
Service: 5
Anna
I went in this morning for a bannana boat, and the Manger there is so nice, the place was so clean and she made me a really good smoothie. I'd recommend this smoothie king to anyone!
Dan Truitt
Iris was exceptional in her service. She combined professional expertise and friendliness. She is a great asset to this SK!
The definition of a great establishment, staff, vibe, and always greeted with a smile!
Atmosphere: 5
Food: 5
Service: 5
Stephen Vickers
Chris was great, love the sense of humor
Atmosphere: 5
Service: 5
Alex V Calderon
Over a 20 minute wait for some smoothies. Then we get there and they have nothing to make hulks and the employees are trying to get ahold of the manager and he isn’t responding because he is at a graduation. Employees tell me that I will have to wait til Monday and the manager will call me. Ummmmm no I need his name, his number, along with corporate # and I’m not leaving without it….all of a sudden the manager is available and called the employee to walk her thru on how to refund me the money 🙄 NEVER did the manager ask to speak to us, no apology. The young lady was apologetic but maybe if they were paying attention to what they had available to do their job this wouldn’t have happened since they have their buddy from next door, from Pizza Hut BEHIND the counter grabbing ice while holding and eating a slice of pizza (which I have video of)🙄🤦🏼♀️Needless to say we will not be back.
Ohhhh and side note. The employee even told me not to expect the manager to come or contact us today. He told us “to be honest, he isn’t coming til Monday. We already have asked him to come out today” 🙄 As a manager of a business, you should be available not only for your business but your employees!
Juan Garcia
Ordered a 32oz strawberry gladiator Had no strawberry Drink was clumpy Basicly ice and greek yogurt Goodluck getting the right drink
Met the manager at the Jingle Jog & Reindeer Run in Murphy and talked about different smoothie flavors. She was very friendly. Came to the store and she made me an amazing smoothie! Clean and friendly store. Very good smoothie!! Will come back.
Atmosphere: 5
Food: 5
Service: 5
My daughter is neurodivergent, and with that comes sensory sensitivities, including around taste and smell. For her, this shows up as ARFID, which makes eating, especially early in the morning when she’s not hungry yet- a real challenge for both her dad and me.
We found one smoothie at Smoothie King she’ll actually drink, but it has to be made exactly right or she can taste the difference. And because of how it has to be rung up in their system, I’ve sometimes struggled to explain it when new staff are working, especially in the morning when I’m rushed and probably a little frazzled.
This morning, a new employee I’d not met stopped me mid-explanation and said, “Oh—Is her name Kylie? My manager told me about a little girl with ARFID who needs her smoothie a certain way.” He pointed to a small note taped by the register so anyone working could get it right.
I don’t know why, but it hit me so deeply. That tiny act of kindness, the thoughtfulness, the effort to make sure Kylie is cared for, it meant more than they know. I left feeling emotional and incredibly grateful.
All the staff, they have always been really accommodating and understanding, and I’m so touched every time the manager remembers the order even when I don’t, despite having written it down and taking a picture of it, I still forget where I wrote it.
I’m very grateful for the way everyone at this location has responded to the high maintenance order.
Very friendly, very helpful. Atmosphere wry upbeat and super clean. Fast and efficient.
Love how friendly they are!
Atmosphere: 5
Food: 5
Service: 5
Coco Colada Bowl slaps!!
The flavors are super refreshing, creamy, and not too sweet. Definitely recommend trying it!
Atmosphere: 5
Food: 5
Service: 5
Love the support for our troops!! Thank you Smoothie King Wylie!
Atmosphere: 5
Food: 5
Service: 5
Intentionally overcharged me for my smoothie. Do not recommend and double check your receipts. Business must be slow.
Atmosphere: 1
Food: 1
Service: 1
I accidentally ordered a smoothie from here on my app without changing the address to the one closest to me in Austin. I realized this immediately and called them to cancel the order. I was told that only a manager could cancel my order by a 16 year old and they would call me later when a manger came in. I never got a call and my money was never refunded. I am going to stop ordering smoothies from the Smoothie King app as it appears there is no way to cancel an order if it was made in error.
After attempting to contact them the past two days, I now feel like they are avoiding my phone calls. Their mailbox is also full so I cannot leave a message.
I am now going to file a complaint about them with the Smoothie King corporate offices, in addition to informing my credit card company that this purchase was fraudulent.
Service: 1
I had such a wonderful experience at Smoothie King today! After leaving Target where I unfortunately had a racist encounter, I walked in feeling upset. But the staff here completely turned my day around with their kindness, professionalism, and positive energy. The service was welcoming, fast, and truly made me feel valued. My smoothie was delicious, but more than that, the way I was treated lifted my mood and reminded me what great customer service feels like. Thank you Smoothie King team for making my day brighter! 💜
Atmosphere: 5
Food: 5
Service: 5
I went in this morning for a bannana boat, and the Manger there is so nice, the place was so clean and she made me a really good smoothie. I'd recommend this smoothie king to anyone!
Iris was exceptional in her service. She combined professional expertise and friendliness. She is a great asset to this SK!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The definition of a great establishment, staff, vibe, and always greeted with a smile!
Atmosphere: 5
Food: 5
Service: 5
Chris was great, love the sense of humor
Atmosphere: 5
Service: 5
Over a 20 minute wait for some smoothies. Then we get there and they have nothing to make hulks and the employees are trying to get ahold of the manager and he isn’t responding because he is at a graduation. Employees tell me that I will have to wait til Monday and the manager will call me. Ummmmm no I need his name, his number, along with corporate # and I’m not leaving without it….all of a sudden the manager is available and called the employee to walk her thru on how to refund me the money 🙄 NEVER did the manager ask to speak to us, no apology. The young lady was apologetic but maybe if they were paying attention to what they had available to do their job this wouldn’t have happened since they have their buddy from next door, from Pizza Hut BEHIND the counter grabbing ice while holding and eating a slice of pizza (which I have video of)🙄🤦🏼♀️Needless to say we will not be back. Ohhhh and side note. The employee even told me not to expect the manager to come or contact us today. He told us “to be honest, he isn’t coming til Monday. We already have asked him to come out today” 🙄 As a manager of a business, you should be available not only for your business but your employees!
Ordered a 32oz strawberry gladiator
Had no strawberry
Drink was clumpy
Basicly ice and greek yogurt
Goodluck getting the right drink
Food: 1
Service: 1
literally its just water
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