How do you forget to put Arby’s sauce in the bag?? You’re literally Arby’s. The sauce should be automatic.
Atmosphere: 2
Food: 2
Service: 3
Josh Gibson
I have been here several times. My girlfriend is a fan. The only thing that I really like is the Au Jus. The past four times that i have ordered it, the Au Jus is literally burnt and tastes terrible. After not having Arby's for about a year, I decided that I'd give them another shot. I order the Au Jus, and can you guess? Burnt. So I get to throw away my food while my girlfriend has a meal. Thanks again Arby's. May I suggest removing things from your menu that you simply cannot pull off? Lesson learned.
Food: 1
Timothy Pitonyak
The Arby's in American Fork provided me with excellent customer service. The restaurant had my food prepared as soon as I arrived, no waiting. The restaurant is also very neat and clean when I arrived. They have great food that is well worth the price.
Atmosphere: 5
Food: 5
Service: 5
Rayanne Struhs
Went through drive thru and the bag fell threw our hands landed on the street. The employee leaped out the window and got it for us no items were split. Very impressed.
Atmosphere: 5
Food: 5
Service: 5
Chad Anderson
Single worst arby’s ive ever ordered from, always slow and makes me wait. I have ordered off delivery apps a few times and i never recieve the au jus for my beef and swiss and every drink ive been delivered has been PACKED with ice and barely any drink at all. DO NOT ORDER HERE YOU WILL BE DISSAPOINTED. 8 dollars for a sandwhich and not even giving me the au jus is insane.
Atmosphere: 1
Food: 1
Service: 1
Darrell Bunker
There was construction in front of the location so Other then the getting in & out of the establishments parking lot it was a good place to get a quick bite to eat.
Atmosphere: 4
Food: 4
Service: 4
XDirtyBunniesX
Got my food through DoorDash order was completely wrong. These people don’t know how to run the store clearly they’re done at trying to satisfy customers.
Atmosphere: 1
Food: 1
Service: 1
Trent Fillmore
Don't serve something to others that you wouldn't eat.
Atmosphere: 2
Food: 3
Service: 4
Bentley Scarbrough
This should be a 4 but the service was amazing so it’s getting 5 stars. I walked in and was immediately helped which is rare for an arby’s then had some coupons that the workers helped me use unlike other arby’s who blow you off. There is a reason this is one of the last standing arby’s in utah and it is because there workers speak english and care about the service. I am impressed i recommend for sure.
This is the worst Arby’s in Utah. The manager is rude to his employees. He was also rude to me and my friend for taking longer than seven minutes to eat out food. We will never come back.
Atmosphere: 1
Food: 3
Service: 1
Heather Nelson
I am absolutely disgusted by what I experienced today. I ordered a sandwich through DoorDash, and when I opened the sealed bag, I noticed a strange smell and an even stranger appearance to the food. The sandwich looked like it had some kind of foreign substance in it—thick, white, and foul-smelling. I was horrified and immediately stopped eating.
This is completely unacceptable and raises serious health and safety concerns. I’ve reported the incident to the local police department and I am currently considering escalating this to the health department. I don’t know what happened here, but I do know this: no one should ever have to question the safety or cleanliness of their food like this.
If you care about hygiene and safety, I suggest avoiding this location until this issue is thoroughly investigated.
Atmosphere: 1
Food: 1
Service: 1
Levi Jewell
Go ahead and come here if you want to be rushed through the order taking process and talked over 👍🏻
Jen Cassity
I've been disappointed in Arby's lately. We had almost completely given up on them. But I gave this location a try and I was pleasantly surprised! Everything we ordered tasted like the Arby's we remember from the good old days! The meat wasn't rubbery and full of fat and gristle. Thank for seeming to still care about what you are doing! Also the drive-thru attendant was actually smiling!
Food: 5
Service: 5
Cassie Young
Horrible service. The drive though girl working was so rude, ignored me multiple times when I thanked her and rolled her eyes at me. My daughter that is 10 said she was so rude and miserable. Maybe she was having a bad day but wow uncomfortable!
How do you forget to put Arby’s sauce in the bag?? You’re literally Arby’s. The sauce should be automatic.
Atmosphere: 2
Food: 2
Service: 3
I have been here several times. My girlfriend is a fan. The only thing that I really like is the Au Jus. The past four times that i have ordered it, the Au Jus is literally burnt and tastes terrible. After not having Arby's for about a year, I decided that I'd give them another shot. I order the Au Jus, and can you guess? Burnt. So I get to throw away my food while my girlfriend has a meal. Thanks again Arby's. May I suggest removing things from your menu that you simply cannot pull off? Lesson learned.
Food: 1
The Arby's in American Fork provided me with excellent customer service. The restaurant had my food prepared as soon as I arrived, no waiting. The restaurant is also very neat and clean when I arrived. They have great food that is well worth the price.
Atmosphere: 5
Food: 5
Service: 5
Went through drive thru and the bag fell threw our hands landed on the street. The employee leaped out the window and got it for us no items were split. Very impressed.
Atmosphere: 5
Food: 5
Service: 5
Single worst arby’s ive ever ordered from, always slow and makes me wait. I have ordered off delivery apps a few times and i never recieve the au jus for my beef and swiss and every drink ive been delivered has been PACKED with ice and barely any drink at all. DO NOT ORDER HERE YOU WILL BE DISSAPOINTED. 8 dollars for a sandwhich and not even giving me the au jus is insane.
Atmosphere: 1
Food: 1
Service: 1
There was construction in front of the location so Other then the getting in & out of the establishments parking lot it was a good place to get a quick bite to eat.
Atmosphere: 4
Food: 4
Service: 4
Got my food through DoorDash order was completely wrong. These people don’t know how to run the store clearly they’re done at trying to satisfy customers.
Atmosphere: 1
Food: 1
Service: 1
Don't serve something to others that you wouldn't eat.
Atmosphere: 2
Food: 3
Service: 4
This should be a 4 but the service was amazing so it’s getting 5 stars. I walked in and was immediately helped which is rare for an arby’s then had some coupons that the workers helped me use unlike other arby’s who blow you off. There is a reason this is one of the last standing arby’s in utah and it is because there workers speak english and care about the service. I am impressed i recommend for sure.
Atmosphere: 3
Food: 4
Service: 5
Employee's cussing each other out in the back.
Restaurantji Recommends
This is the worst Arby’s in Utah. The manager is rude to his employees. He was also rude to me and my friend for taking longer than seven minutes to eat out food. We will never come back.
Atmosphere: 1
Food: 3
Service: 1
I am absolutely disgusted by what I experienced today. I ordered a sandwich through DoorDash, and when I opened the sealed bag, I noticed a strange smell and an even stranger appearance to the food. The sandwich looked like it had some kind of foreign substance in it—thick, white, and foul-smelling. I was horrified and immediately stopped eating.
This is completely unacceptable and raises serious health and safety concerns. I’ve reported the incident to the local police department and I am currently considering escalating this to the health department. I don’t know what happened here, but I do know this: no one should ever have to question the safety or cleanliness of their food like this.
If you care about hygiene and safety, I suggest avoiding this location until this issue is thoroughly investigated.
Atmosphere: 1
Food: 1
Service: 1
Go ahead and come here if you want to be rushed through the order taking process and talked over 👍🏻
I've been disappointed in Arby's lately. We had almost completely given up on them. But I gave this location a try and I was pleasantly surprised! Everything we ordered tasted like the Arby's we remember from the good old days! The meat wasn't rubbery and full of fat and gristle. Thank for seeming to still care about what you are doing! Also the drive-thru attendant was actually smiling!
Food: 5
Service: 5
Horrible service. The drive though girl working was so rude, ignored me multiple times when I thanked her and rolled her eyes at me. My daughter that is 10 said she was so rude and miserable. Maybe she was having a bad day but wow uncomfortable!
Atmosphere: 1
Food: 3
Service: 1
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