I don’t think they’ve ever tried to eat their own product. The cups are ridiculous and they pack the ice way too tall and lopsided, it’s a complete mess to eat. Ice and syrup dripped all over my hands when the girl handed it to me. And then with every spoonful of ice, it was falling off all over the place. Not only that, I just returned form Hawaii, and this is nothing like authentic Hawaiian shave ice. This ice is way too chunky, not super fine like it is on the islands. My teeth hurt. Never coming back here.
Beehive Blackbooks
Love the summer vibes, friendly staff and amazing flavors!
Katie Hellewell
One person on shift and only his 2nd day on the job, poor kid! With only 4 snow cones before our group it took 45 minutes to get a snow cone. When the snow cone came the “peach” was absolutely horrible and not even edible to anyone in our group of 8! This is not a well managed location!
Natalia Beynon
Literally the BEST snow cone I’ve ever had in my life. There is SO much flavor in every single bite! I’m used to all the flavor seeping to the bottom, but not here. Idk how they do it. Customer service was also amazing, and they clean the tables as soon as a customer leaves. Will definitely be coming back.
Aubrey
Everything that could’ve gone wrong, went wrong. The card machine was broken and we had to use Venmo, then the shave ice machine broke. We waited 40 minutes for our shave ice. They did not communicate what was going on. We paid extra for the ice cream and snow cap and they forgot both. There was no flavoring in the bottom half of our cup, it was just ice. Worst shave ice experience and service. In situations like this they should communicate what’s going on and offer a refund so we have the option to go somewhere else and not waste so much time for a snow cone.
Nicole Coulter
We’ve loved Hokulia for years. Stopped by this Pleasant Grove location while the owners were there and they were so nice and you could tell they genuinely care about their customers experience. Would definitely recommend!
Benjamin Nunez
The ice was delicious and their signature menu items were presented very nice. Unfortunately, waited a little over an hour for my order not including time waited in line. That being said, there is plenty of seating and they even have some lawn games to help pass the time. I would try it again if I had time to wait.
kash b
A girl with long blonde hair and beads in her hair helped me figure out my very confusing order. She was super nice and helpful, definitely will be coming back here.
Garrett Lewis
Everything bad that has ever happened to me can be traced back to the moment I purchased a snow cone from them.All jokes aside, the syrup is not good.
Kaylee Bartlett
Staff was really nice! Ice was super soft and they added LOTS of flavor and ice cream. If I lived closer I would go here everyday.
Pretty sure the address on google maps is wrong. It says it's open so maybe they haven't actually opened it yet? Seems misleading and irritating to drive over for that for nothing
Traci Christensen
Refreshing shave ice in lots of flavors. Ice cream in the middle makes it even better.
William Fife
Pleasantly surprised. Flavors were great.
Danica Reimschussel
***Edit***I have returned for a second chance and they were a lot quicker this time and helpful, they have "to-go'' cups so I found that really useful when you have kiddies with you. Went from a 2* to a 4*!**Previous review on 4th of July**They are distracted and hanging out more than working hard to get cones out. I've done this job, it's not hard to get stuff out quickly but hey, teens like to flirt. Lol!
I don’t think they’ve ever tried to eat their own product. The cups are ridiculous and they pack the ice way too tall and lopsided, it’s a complete mess to eat. Ice and syrup dripped all over my hands when the girl handed it to me. And then with every spoonful of ice, it was falling off all over the place. Not only that, I just returned form Hawaii, and this is nothing like authentic Hawaiian shave ice. This ice is way too chunky, not super fine like it is on the islands. My teeth hurt. Never coming back here.
Love the summer vibes, friendly staff and amazing flavors!
One person on shift and only his 2nd day on the job, poor kid! With only 4 snow cones before our group it took 45 minutes to get a snow cone. When the snow cone came the “peach” was absolutely horrible and not even edible to anyone in our group of 8! This is not a well managed location!
Literally the BEST snow cone I’ve ever had in my life. There is SO much flavor in every single bite! I’m used to all the flavor seeping to the bottom, but not here. Idk how they do it. Customer service was also amazing, and they clean the tables as soon as a customer leaves. Will definitely be coming back.
Everything that could’ve gone wrong, went wrong. The card machine was broken and we had to use Venmo, then the shave ice machine broke. We waited 40 minutes for our shave ice. They did not communicate what was going on. We paid extra for the ice cream and snow cap and they forgot both. There was no flavoring in the bottom half of our cup, it was just ice. Worst shave ice experience and service. In situations like this they should communicate what’s going on and offer a refund so we have the option to go somewhere else and not waste so much time for a snow cone.
We’ve loved Hokulia for years. Stopped by this Pleasant Grove location while the owners were there and they were so nice and you could tell they genuinely care about their customers experience. Would definitely recommend!
The ice was delicious and their signature menu items were presented very nice. Unfortunately, waited a little over an hour for my order not including time waited in line. That being said, there is plenty of seating and they even have some lawn games to help pass the time. I would try it again if I had time to wait.
A girl with long blonde hair and beads in her hair helped me figure out my very confusing order. She was super nice and helpful, definitely will be coming back here.
Everything bad that has ever happened to me can be traced back to the moment I purchased a snow cone from them.All jokes aside, the syrup is not good.
Staff was really nice! Ice was super soft and they added LOTS of flavor and ice cream. If I lived closer I would go here everyday.
Restaurantji Recommends
Pretty sure the address on google maps is wrong. It says it's open so maybe they haven't actually opened it yet? Seems misleading and irritating to drive over for that for nothing
Refreshing shave ice in lots of flavors. Ice cream in the middle makes it even better.
Pleasantly surprised. Flavors were great.
***Edit***I have returned for a second chance and they were a lot quicker this time and helpful, they have "to-go'' cups so I found that really useful when you have kiddies with you. Went from a 2* to a 4*!**Previous review on 4th of July**They are distracted and hanging out more than working hard to get cones out. I've done this job, it's not hard to get stuff out quickly but hey, teens like to flirt. Lol!
These things are huuuuuuuge and delicious.