JCW's The Burger Boys - American Fork
$ • Burgers, Salad
Hours:
580 E State St, American Fork
(801) 492-1762
About JCW's The Burger Boys - American Fork
Customers' Favorites
Recent Reviews
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Worst customer service! Went craving a shake and tried the new egg nog flavor, it was aww duo and had to ask twice if I could get a different flavor and the crew didn’t care. They were just checking on me to see at what time I left
My advice is if your order is to go make sure you check it before you leave. I ordered a combo meal. I found out when I got home that they did not include the fries. I spoke with the manager favin, davin or gavin. Could not understand him, anyway he would not do anything to make it right. He wanted me to call headquarters. Of all the jcw locations I have been to the Lehi location is by far the most unorganized, terrible ran franchise.
Avoid that location if you can help it!
My wife and I had never been to jcw's before and figured we'd give it a try. We went to the Thanksgiving Point location. The staff were friendly and cheerful. Our order was taken well and brought to our table quickly. The location was clean and brightly lit.
That is where the good ends. My chili cheese fries were good and hot and EXTRA salty (way too much salt in fact), my wife's cheese fries were lukewarm and the fries were old. My pastrami burger wasn't bad, but it wasn't...read full review
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | Closed |
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JCW's The Burger Boys offers a casual dining experience with quick service and tasty food. The ranch bacon burger and Oreo milkshake are popular menu items, though the prices can be considered high by some customers. The atmosphere is lively and comparable to In-N-Out, providing an enjoyable overall dining experience. Customers appreciate the kid-friendly environment, with children enjoying meals like grilled ham and cheese, which is made with butter on the toast. The food is generally good, and service is quick, especially with drive-thru ordering. However, parking can be challenging during busy times due to limited entrances and exits, and the drive-thru often causes parking lot congestion.
The restaurant features a wide variety of premium burgers at fair prices. Seating is in booths, and there are different sport channels on, allowing customers to watch several games. Customers have noted that the staff is very friendly and helpful, and the food is usually good, although some find the prices a bit high. The shakes are particularly praised, with the ice cream being amazing and the shakes going an inch or two above the rim of the cup. The burgers are also described as big and tasty, with customers and their children agreeing on the quality of the food.