This was our first time coming here. The first red flag should have been the “non-dairy” cream substitute for the coffee. When asked, the waitress stated they did not have half-and-half for the coffee (not just for that day, but ever). She offered us milk that we later realized we were charged $3.95 for. Food took a bit to come out; when our omelettes were finally served, I immediately noticed the Kraft Single melted on top and inside the omelette. It then dawned on me that if they won’t provide actual cream for the coffee, we certainly couldn’t expect real cheese on our omelettes despite the $13.99 price tag per omelette. The hash-browns were soft and bland and my son’s pancakes were dry, also bland. We ended up using an unusual amount of salt, pepper and sauces to compensate for the food’s non-existent flavor. To be fair, I could taste the veggies in the omelette. After tip, we ended up paying over $90 for 5 meals; the cost is to be expected, but doesn’t hurt when the meal is worth it. Neither one of us even finished our meals. Needless to say, I felt cheated on top of feeling sick, probably due to all the processed food. Service was okay, otherwise I would have at least saved myself the 12$ tip. Feedback for the owner: I realize times are tough, but you’re cutting way too many corners at the expense of your product. We will not be back.
Atmosphere: 3
Food: 1
Service: 2
Bryant Clayton
If it wasn't on the insistence of our dictator of a child, we would have steered clear. All of the red flags were on full display. Everything from the coffee additives to the processed cheese on the "omelettes" were telling us to leave. Everything tasted as a copy of an imitation. You happy now, Richie?
Atmosphere: 3
Food: 1
Service: 3
Kelly M
I love Jim's! The food and service is great! Great place to take the family, anytime!
Atmosphere: 5
Food: 5
Service: 5
Charlie
Big portions. Everything was very tasty and the service was great. Restaurant was clean and food came out pretty quick. My wife and I will be back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pancakes Combo with Side of Scone
Kristi J
Delicious Food! Breakfast especially!!!
Atmosphere: 5
Food: 5
Service: 5
Joe Andrews
Pretty good food, quick service and friendly waiter. The portions were bigger than average yet that's reflected in the prices.
Atmosphere: 4
Food: 4
Service: 5
Jim Johnson
Way too much food. Been there many times, my boy and I claim it as our place.
Parking: Somedays parking is onto the street and around back. It's a popular place.
Atmosphere: 4
Food: 5
Service: 5
Tyson Kunz
We love coming to Jim’s as a family. We’ve been coming here with the kids for close to 10 years now. They love it. The coffee is pretty good too! Thanks for everything!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biscuits and Gravy, Sandwich, Scones
Becky Bird
Jim's in American Fork is my favorite one. We have been to other Jim's in the area and have come away very dissapointmed. The staff are also on top of their game here. They usually have Steak and Eggs on special here for $9.99! It comes with hash browns & 2 of the biggest fluffiest pancakes you have ever seen. But everything we have ever tried is delicious!!!!
Atmosphere: 5
Food: 5
Service: 5
Craig Garrett
We always enjoy the variety on the menu. The food was wonderful and tasty.
This was our first time coming here. The first red flag should have been the “non-dairy” cream substitute for the coffee. When asked, the waitress stated they did not have half-and-half for the coffee (not just for that day, but ever). She offered us milk that we later realized we were charged $3.95 for. Food took a bit to come out; when our omelettes were finally served, I immediately noticed the Kraft Single melted on top and inside the omelette. It then dawned on me that if they won’t provide actual cream for the coffee, we certainly couldn’t expect real cheese on our omelettes despite the $13.99 price tag per omelette. The hash-browns were soft and bland and my son’s pancakes were dry, also bland. We ended up using an unusual amount of salt, pepper and sauces to compensate for the food’s non-existent flavor. To be fair, I could taste the veggies in the omelette.
After tip, we ended up paying over $90 for 5 meals; the cost is to be expected, but doesn’t hurt when the meal is worth it. Neither one of us even finished our meals. Needless to say, I felt cheated on top of feeling sick, probably due to all the processed food.
Service was okay, otherwise I would have at least saved myself the 12$ tip.
Feedback for the owner: I realize times are tough, but you’re cutting way too many corners at the expense of your product. We will not be back.
Atmosphere: 3
Food: 1
Service: 2
If it wasn't on the insistence of our dictator of a child, we would have steered clear. All of the red flags were on full display. Everything from the coffee additives to the processed cheese on the "omelettes" were telling us to leave. Everything tasted as a copy of an imitation. You happy now, Richie?
Atmosphere: 3
Food: 1
Service: 3
I love Jim's! The food and service is great! Great place to take the family, anytime!
Atmosphere: 5
Food: 5
Service: 5
Big portions. Everything was very tasty and the service was great. Restaurant was clean and food came out pretty quick. My wife and I will be back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pancakes Combo with Side of Scone
Delicious Food! Breakfast especially!!!
Atmosphere: 5
Food: 5
Service: 5
Pretty good food, quick service and friendly waiter. The portions were bigger than average yet that's reflected in the prices.
Atmosphere: 4
Food: 4
Service: 5
Way too much food. Been there many times, my boy and I claim it as our place.
Parking: Somedays parking is onto the street and around back. It's a popular place.
Atmosphere: 4
Food: 5
Service: 5
We love coming to Jim’s as a family. We’ve been coming here with the kids for close to 10 years now. They love it. The coffee is pretty good too! Thanks for everything!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biscuits and Gravy, Sandwich, Scones
Jim's in American Fork is my favorite one. We have been to other Jim's in the area and have come away very dissapointmed. The staff are also on top of their game here. They usually have Steak and Eggs on special here for $9.99! It comes with hash browns & 2 of the biggest fluffiest pancakes you have ever seen. But everything we have ever tried is delicious!!!!
Atmosphere: 5
Food: 5
Service: 5
We always enjoy the variety on the menu. The food was wonderful and tasty.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
My pregnant wife just wanted to order some French toast to go, and the women over the phone was just rude. Not our fault you hate your job lady
Service: 1
It was exactly what you'd expect.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Pancakes Combo with Side of Scone
My son in law & daughters favorite place to eat breakfast. They drive from Spanish Fork at least 3 times a month.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cowboy Jim's Breakfast, Jim’S Breakfast
Jim's is a family tradition as a kid I loved the original location this location is just as good. Great home cooking!
Atmosphere: 5
Food: 5
Service: 5
Food is usually pretty good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Toast Special, Belgian Waffle with Strawberry Eggs and Bacon, Jim’S Breakfast
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