Papa Johns Pizza
104 W Main St, American Fork
(801) 772-7272
Recent Reviews
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Every time I order I always order (and pay for) extra garlic dipping cups. I have never received them. Called today to let them know and I got the impression that they didn't care.
Food: 2
Service: 1
DO NOT ORDER FROM HERE! READ FIRST! Worst service ever! I place an order at 5:15 and delivery time is 6pm. Pretty long, but I am ok with it. 6 o'clock comes and goes. I check the online tracker, it's been updated to be 6:39pm. Annoying, but ok. 6:39 comes and goes and the tracker updates to be 7:10... I see the driver is all the way in south Provo! 40 mins away and going towards Mapleton! I call to complain and they said they could remake it for us, but didn't offer any kind of compensation... How can a business behave like this?! If you want pizza, do not order from this location. Such a joke! If I could give less than one star, I would.
Atmosphere: 1
Food: 1
Service: 1
Placed online order, never received confirmation email it was done. So I Walked in 40 min after ordering stumble in to employee fighting on the phone with a customer. They grab my order and forgot the cheese breadsticks. 70 bucks for 2 crappy pizza and boneless wings.
Atmosphere: 1
Food: 1
Service: 1
I order in the app to get any discounts and specials... but I always call the store I'm ordering from to remind him to please make it excellent and to my specifications, they can get very busy so it's best to give them a heads up if you want some damn fine pie...
Ben L was an awesome employee, he was super helpful and the information he gave me was just what I needed. His costumer service was 5 star worthy.
Great service, awesome pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Chicken Pizza, Parmesan Breadsticks
Mediocre pizza, but fine. Customer service is pretty good. Only problem is there are no light on in the parking lot and they don’t turn the sign on. I drive past it and the parking lot is super dark. Get a street light out there.
Atmosphere: 1
Food: 3
Service: 4
Dang fellas, what a rough night. I know it's not the employees fault, but the system fell apart tonight. Orders were getting dropped, people were waiting a super long time. Door dash and deliveries were getting prioritized while their waiting room was filled with hungry and increasingly angry patrons. The workers were doing their damnedest, but the orders kept on coming in and they got further and further behind.
Man, eff this manager for allowing this to happen to these employees, the cashier felt pressure to resist refunds because of policy, but nothing could really undo the Trainwreck of overworked employees and hangry customers. It put a sour taste in multiple customers.
Atmosphere: 1
Food: 3
Service: 1
Delicious!
Atmosphere: 4
Food: 5
Service: 5
Do not come to this location. Every time I’ve come the pizza tastes like it’s 2 days old. The final straw was tonight when we got our pizza and it had massive holes in it as you can see in the picture. This is not what we paid for. Go to any other location. I’ll say I’ve never had this issue with a dominoes before. The employees here truly do not care about how poorly they prepare the food. Go somewhere else and you won’t regret it.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
horrible. answer. your. phones.
Atmosphere: 1
Food: 1
Service: 1
These guys gave us great pizza and even better service.
Atmosphere: 2
Food: 4
Service: 5
Very friendly staff, told me food would be ready in 10 min, it was ready in 10 min, and the pizza was great!
The pizza is mediocre. It is better than Pizza Hut but right there with Domino's. This place never cuts all the way through the pizza and there slices are never the same size.
Atmosphere: 2
Food: 3
Service: 2
Papa John's is really good, but the quality has been a little lacking on my last few visits. The bread is really chewy, and the pizzas seem a little dried out. Hope to order a redeeming pizza from them soon!
Atmosphere: 4
Food: 4
Service: 5
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