Appreciate the option of gluten free pizza crust, thank you!
Food: 5
Service: 5
Maura Boley
Set up text alerts for my online order, but the messages never came through. Half an hour later I finally call to ask about my order which they day was done but never notified me. Asked if there was anyway I could get a new pizza since mine would be lukewarm at best by the time I drove over, picked it up, and went home, but the employee on the phone said there was nothing he could do to help me. Refused to give me the name or number of his boss/supervisor. Very unprofessional and I am very displeased.
Atmosphere: 1
Food: 1
Service: 1
Tim Colleran
Delivery service was horrible. The person dropped off my pizza with the red Honda Accord was completely rude. pizza look like it was trashed
Atmosphere: 1
Food: 3
Service: 1
Sosiua Fisi'ipeau
WARNING!!! DO NOT GO HERE!!! I waited well over 2 hours for one pizza and a bag of breadsticks, the workers were very rude, basically ignored me the entire time because they were too busy laughing with each other instead of doing their job!! I don’t know why I waited as long as I did but I did and I actually ended up leaving empty handed!!! I wish I could give negative stars because it’s THE ABSOLUTE WORST EXPERIENCE EVERRRR!!!
Atmosphere: 1
Food: 1
Service: 1
Dri S
The service was excellent but we didn't like the pizza, sorry
Atmosphere: 3
Food: 3
Service: 5
Kaige
This place seriously has the best staff. So nice and so efficient. Fave chain in pizza in Utah county. Thanks!
Atmosphere: 3
Food: 5
Service: 5
Bailey Hodson-Smith
Every time I order I always order (and pay for) extra garlic dipping cups. I have never received them. Called today to let them know and I got the impression that they didn't care.
Food: 2
Service: 1
Mathew Ross
DO NOT ORDER FROM HERE! READ FIRST! Worst service ever! I place an order at 5:15 and delivery time is 6pm. Pretty long, but I am ok with it. 6 o'clock comes and goes. I check the online tracker, it's been updated to be 6:39pm. Annoying, but ok. 6:39 comes and goes and the tracker updates to be 7:10... I see the driver is all the way in south Provo! 40 mins away and going towards Mapleton! I call to complain and they said they could remake it for us, but didn't offer any kind of compensation... How can a business behave like this?! If you want pizza, do not order from this location. Such a joke! If I could give less than one star, I would.
Atmosphere: 1
Food: 1
Service: 1
Timothy Smith
Placed online order, never received confirmation email it was done. So I Walked in 40 min after ordering stumble in to employee fighting on the phone with a customer. They grab my order and forgot the cheese breadsticks. 70 bucks for 2 crappy pizza and boneless wings.
Atmosphere: 1
Food: 1
Service: 1
Marcus
I order in the app to get any discounts and specials... but I always call the store I'm ordering from to remind him to please make it excellent and to my specifications, they can get very busy so it's best to give them a heads up if you want some damn fine pie...
Mediocre pizza, but fine. Customer service is pretty good. Only problem is there are no light on in the parking lot and they don’t turn the sign on. I drive past it and the parking lot is super dark. Get a street light out there.
Atmosphere: 1
Food: 3
Service: 4
James Wood
Dang fellas, what a rough night. I know it's not the employees fault, but the system fell apart tonight. Orders were getting dropped, people were waiting a super long time. Door dash and deliveries were getting prioritized while their waiting room was filled with hungry and increasingly angry patrons. The workers were doing their damnedest, but the orders kept on coming in and they got further and further behind. Man, eff this manager for allowing this to happen to these employees, the cashier felt pressure to resist refunds because of policy, but nothing could really undo the Trainwreck of overworked employees and hangry customers. It put a sour taste in multiple customers.
Appreciate the option of gluten free pizza crust, thank you!
Food: 5
Service: 5
Set up text alerts for my online order, but the messages never came through. Half an hour later I finally call to ask about my order which they day was done but never notified me. Asked if there was anyway I could get a new pizza since mine would be lukewarm at best by the time I drove over, picked it up, and went home, but the employee on the phone said there was nothing he could do to help me. Refused to give me the name or number of his boss/supervisor. Very unprofessional and I am very displeased.
Atmosphere: 1
Food: 1
Service: 1
Delivery service was horrible. The person dropped off my pizza with the red Honda Accord was completely rude. pizza look like it was trashed
Atmosphere: 1
Food: 3
Service: 1
WARNING!!! DO NOT GO HERE!!! I waited well over 2 hours for one pizza and a bag of breadsticks, the workers were very rude, basically ignored me the entire time because they were too busy laughing with each other instead of doing their job!! I don’t know why I waited as long as I did but I did and I actually ended up leaving empty handed!!! I wish I could give negative stars because it’s THE ABSOLUTE WORST EXPERIENCE EVERRRR!!!
Atmosphere: 1
Food: 1
Service: 1
The service was excellent but we didn't like the pizza, sorry
Atmosphere: 3
Food: 3
Service: 5
This place seriously has the best staff. So nice and so efficient. Fave chain in pizza in Utah county. Thanks!
Atmosphere: 3
Food: 5
Service: 5
Every time I order I always order (and pay for) extra garlic dipping cups. I have never received them. Called today to let them know and I got the impression that they didn't care.
Food: 2
Service: 1
DO NOT ORDER FROM HERE! READ FIRST! Worst service ever! I place an order at 5:15 and delivery time is 6pm. Pretty long, but I am ok with it. 6 o'clock comes and goes. I check the online tracker, it's been updated to be 6:39pm. Annoying, but ok. 6:39 comes and goes and the tracker updates to be 7:10... I see the driver is all the way in south Provo! 40 mins away and going towards Mapleton! I call to complain and they said they could remake it for us, but didn't offer any kind of compensation... How can a business behave like this?! If you want pizza, do not order from this location. Such a joke! If I could give less than one star, I would.
Atmosphere: 1
Food: 1
Service: 1
Placed online order, never received confirmation email it was done. So I Walked in 40 min after ordering stumble in to employee fighting on the phone with a customer. They grab my order and forgot the cheese breadsticks. 70 bucks for 2 crappy pizza and boneless wings.
Atmosphere: 1
Food: 1
Service: 1
I order in the app to get any discounts and specials... but I always call the store I'm ordering from to remind him to please make it excellent and to my specifications, they can get very busy so it's best to give them a heads up if you want some damn fine pie...
Restaurantji Recommends
Ben L was an awesome employee, he was super helpful and the information he gave me was just what I needed. His costumer service was 5 star worthy.
Great service, awesome pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Chicken Pizza, Parmesan Breadsticks
Mediocre pizza, but fine. Customer service is pretty good. Only problem is there are no light on in the parking lot and they don’t turn the sign on. I drive past it and the parking lot is super dark. Get a street light out there.
Atmosphere: 1
Food: 3
Service: 4
Dang fellas, what a rough night. I know it's not the employees fault, but the system fell apart tonight. Orders were getting dropped, people were waiting a super long time. Door dash and deliveries were getting prioritized while their waiting room was filled with hungry and increasingly angry patrons. The workers were doing their damnedest, but the orders kept on coming in and they got further and further behind.
Man, eff this manager for allowing this to happen to these employees, the cashier felt pressure to resist refunds because of policy, but nothing could really undo the Trainwreck of overworked employees and hangry customers. It put a sour taste in multiple customers.
Atmosphere: 1
Food: 3
Service: 1
Delicious!
Atmosphere: 4
Food: 5
Service: 5
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