Tables, plates, and silverware were dirty. Napkin had purple stuff on it. Understaffed and brocolli/cauliflower had mold on them in salad bar. Veggie pizza great. Pinch hit waitress was shy but sweet. No soap in bathroom. Garlic twists always amazing!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: The Veggie Pizza, Breadsticks
Cliff
I had a previous bad experience ordering online so I decided to come in instead during lunch. The waitress was amazing and fulfilled our orders in a timely manner. The breadsticks were fantastic although they were pricey. Loved the custom drinks too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Parmesan Breadtwist
Michael Kusuda
Friendly service great prices!
Annalee Parkinson
We came here and everything was fine. But when I got my little tiny pizza it was burned on the bottom, hard as a rock, and to make matters worse hardly any toppings. It was a 7 inch pizza with only the center 3 inches of hardly any toppings. The rest was plain crust. When the waiter asked me how things were, I said , Not very good, this pizza is burned and it's hard as a rock. I tapped my fingernail on it and you could literally hear how hard it was. He then stated in a snarky voice, Well that's how we make our pizzas, our pizzas have been like that all day long and nobody has complained about it.My husband only ordered the salad bar and they cleaned up the salad bar 15 minutes early. so he wasn't able to get a second serving of even the salad bar.I rarely do Google reviews at all but because of the snarkiness of our waiter and how he dismissed what I was saying to him. He earned it.We won't go back.
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Breadsticks
Devin Garrelts
Nice dining experience.
Atmosphere: 5
Food: 5
Service: 5
Joshua Edwards
We came in for my son's birthday and Harrison was our server. He was so nice and polite and took such great care of us! The food was great and the rest of the staff was really nice and helpful too. It was a great experience and we'll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar, Breadsticks
Carl case
Birthday party. Loved it. Excellent everything! Will go back again!
The formula works for the Pizza Factory. We have been to locations throughout the area, and the spiral breadsticks are consistently great. Pizzas are good with a great variety of toppings and sauces.My wife had the salad bar, it was fresh, the area around it was clean. Not easy, as this is a kid friendly place and kids running back and forth from the salad bar is not conducive to clean floors.Our server was friendly and stayed close by to check in with us periodically.This pizza is also great reheated, so order a large or XL and take leftovers home
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Garlic Bread Twist, Breadsticks, BBQ Chicken Pizza, BBQ Pizza, All Meat Calzone, Cinnamon Sugar Twist with Sweet Cream, Creamy Chicken Pesto, Cajun Chicken and Shrimp
Shari Hatch
Lauren S was absolutely the best! She was the sweetest and the greatest service ever!
Great food, Kyndra is super kind and helpful. I appreciate that I always get good service. The bread twists are a personal fave as well as the creamy pesto.Kid-friendliness: Good variety and easy to customize
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Bread Twist, Breadsticks, All Meat Calzone, Soup
John Smith
Good food and service ? ?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Combo, Salad
Angie Martineau
Dietary restrictions: Gluten free optionsKid-friendliness: Booster seats and kids menusWheelchair accessibility: No stairs
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Soup, Cinnamon Sugar Twist with Sweet Cream
Tables, plates, and silverware were dirty. Napkin had purple stuff on it. Understaffed and brocolli/cauliflower had mold on them in salad bar. Veggie pizza great. Pinch hit waitress was shy but sweet. No soap in bathroom. Garlic twists always amazing!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: The Veggie Pizza, Breadsticks
I had a previous bad experience ordering online so I decided to come in instead during lunch. The waitress was amazing and fulfilled our orders in a timely manner. The breadsticks were fantastic although they were pricey. Loved the custom drinks too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Parmesan Breadtwist
Friendly service great prices!
We came here and everything was fine. But when I got my little tiny pizza it was burned on the bottom, hard as a rock, and to make matters worse hardly any toppings. It was a 7 inch pizza with only the center 3 inches of hardly any toppings. The rest was plain crust. When the waiter asked me how things were, I said , Not very good, this pizza is burned and it's hard as a rock. I tapped my fingernail on it and you could literally hear how hard it was. He then stated in a snarky voice, Well that's how we make our pizzas, our pizzas have been like that all day long and nobody has complained about it.My husband only ordered the salad bar and they cleaned up the salad bar 15 minutes early. so he wasn't able to get a second serving of even the salad bar.I rarely do Google reviews at all but because of the snarkiness of our waiter and how he dismissed what I was saying to him. He earned it.We won't go back.
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Breadsticks
Nice dining experience.
Atmosphere: 5
Food: 5
Service: 5
We came in for my son's birthday and Harrison was our server. He was so nice and polite and took such great care of us! The food was great and the rest of the staff was really nice and helpful too. It was a great experience and we'll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar, Breadsticks
Birthday party. Loved it. Excellent everything! Will go back again!
Atmosphere: 5
Food: 5
Service: 5
The twist breads are yummy with sauces .
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Garlic Bread Twist, Breadsticks, Cinnamon Sugar Twist with Sweet Cream
The formula works for the Pizza Factory. We have been to locations throughout the area, and the spiral breadsticks are consistently great. Pizzas are good with a great variety of toppings and sauces.My wife had the salad bar, it was fresh, the area around it was clean. Not easy, as this is a kid friendly place and kids running back and forth from the salad bar is not conducive to clean floors.Our server was friendly and stayed close by to check in with us periodically.This pizza is also great reheated, so order a large or XL and take leftovers home
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Garlic Bread Twist, Breadsticks, BBQ Chicken Pizza, BBQ Pizza, All Meat Calzone, Cinnamon Sugar Twist with Sweet Cream, Creamy Chicken Pesto, Cajun Chicken and Shrimp
Lauren S was absolutely the best! She was the sweetest and the greatest service ever!
Restaurantji Recommends
7" personal pizza and a Caesar salad was just right.
Atmosphere: 4
Food: 5
Service: 5
Good Food, A great Price, a nice place to bring the family for dinner.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Garlic Bread Twist, Pepperoni Pizza, Breadsticks, All Meat Calzone
Great food, Kyndra is super kind and helpful. I appreciate that I always get good service. The bread twists are a personal fave as well as the creamy pesto.Kid-friendliness: Good variety and easy to customize
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Bread Twist, Breadsticks, All Meat Calzone, Soup
Good food and service ? ?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Combo, Salad
Dietary restrictions: Gluten free optionsKid-friendliness: Booster seats and kids menusWheelchair accessibility: No stairs
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Soup, Cinnamon Sugar Twist with Sweet Cream