McDonald's

7024 S Highland Dr, Salt Lake City
(801) 733-9340

Recent Reviews

Sort by
Mike M

The woman at that took my order (11/20/24) at the drive through couldn't have been more rude and that should have been a red flag to move on. I ordered 2 kids happy meals at 7 PM and my 1 AM, my daughter was throwing up!

If you get this experience, my suggestion is to just keep driving and find any place else to eat for you and your family's health!

Atmosphere: 1

Food: 1

Service: 1

Jeff Levesque

Mobile app took my money and didn't process my order again. Manager had to assist.

Atmosphere: 3

Food: 3

Service: 3

David Stubben

McDonald’s may not be a five-star meal, but when you’re on the road, it’s all about speed and reliability. I pull up to that drive-thru, and within minutes, I’ve got a Big Mac in my hand. It’s like hitting the NOS—quick and to the point.

The burgers? Solid. Not quite like Mia’s cooking, but they get the job done. The fries remind me of family—simple but always there for you. Dip ‘em in ketchup, and you’re good to go.

And let’s not forget the McFlurry. It’s a nice cool-down after a long day, though if the machine’s down, you just adapt—that’s what family does.

Overall, McDonald’s is dependable and gets the job done when you need it most—quick, simple, and always there

Atmosphere: 5

Food: 5

Service: 5

Vicki Hiddleson

Great place to meet up with friends for informal coffee.

Vegetarian options: Oatmeal cereal

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mcmuffin

Max Mace

It took almost 30 minutes and they frogot a drink and my mid fry was a small fry

Atmosphere: 1

Food: 3

Service: 1

Finn

Upon entering the establishment, my companions and I were met with an unanticipated and rather disheartening experience. Despite our intent to savor the culinary offerings, we were abruptly ejected a mere five minutes prior to the official closing time. This premature expulsion not only demonstrated a lamentable lack of customer service but also signified a broader disregard for patron satisfaction.

The atmosphere, typically saturated with a convivial spirit, was tarnished by the staff's abruptness and apparent indifference. One might argue that such actions reflect a systemic deficiency in operational philosophy, prioritizing expediency over hospitality. In an age where consumer loyalty is paramount, this experience served as a poignant reminder of McDonald's failure to uphold even the most rudimentary standards of courtesy.

In summation, the combination of untimely ejection and the ensuing dissatisfaction underscores the necessity for McDonald's to reevaluate its customer relations strategy. This incident left an indelible mark, prompting contemplation of alternative dining establishments that may exhibit greater respect for their clientele.

Atmosphere: 1

Food: 1

Service: 1

Kylè

I recently endured an egregious experience at McDonald's that warrants a scathing review. Upon our arrival just minutes before the designated closing time, my companions and I were unceremoniously informed that we had only four minutes to conclude our dining experience. This abrupt expulsion was not only disheartening but also indicative of a flagrant disregard for customer satisfaction. Rather than fostering an atmosphere of hospitality, the staff's demeanor was unwelcoming and dismissive. Such an experience undermines the fundamental principles of service that should be paramount in the food industry. I sincerely hope that the management reevaluates their protocols regarding customer interactions, particularly in the waning moments of service.

Atmosphere: 1

Food: 1

Service: 1

Ami Dutson

Very clean and quick location!

Atmosphere: 5

Food: 5

Service: 5

Aimee

Nuggets are always perfectly cooked

Atmosphere: 3

Food: 4

Service: 3

Ender Rasmussen

Amazing experience, clean restrooms, fun play place. I was sitting down and I saw one of the employees go up to another table, greet the people sitting there, make sure everything was good and then was kind enough to throw away their trash. I've never seen service like that at a McDonald's. Everyone had a smile. I will 1000% be coming back!

Atmosphere: 5

Food: 5

Service: 5

Esther Nielsen

Usually have always had a pretty decent experience here but went through the drive thru this morning and was incredibly shocked at how the person handling the drive thru behaved. He was rude, inconsiderate and wanted to get us out of there even though there was no line. We had to fix our order at the first window in order to make sure we got what we had ordered. I didn’t get the name of whoever was working drive thru but he needs to get a different job if that’s how he treats customers.

Jordyn Goodfellow

Horrible drive thru service. I was ordering and a guy was completely rude and said next window next window and I wasn’t even done ordering! That isn’t great service there!

Atmosphere: 1

Food: 5

Service: 1

Deb Riley

Went in for a 5 dollar meal and a shake. Ended up with almost $10. No doing that ever again.

Food: 4

Service: 1

Debbie Riley

Went in for a 5 dollar meal and a shake. Ended up with almost $10. No doing that ever again.

Food: 4

Service: 1

Justin

Don't come here in the evenings. Their evening shift manager runs a terrible ship. Problem every time I go there after 7 pm. You've been warned! ?

Atmosphere: 1

Food: 1

Service: 1

Loading...