Customers` Favorites
Customers` Favorites
“We’re big fans of Basta. We’ve been there several times and often recommend it to our friends. The food is always delicious and full of flavor.
The last time we visited, we found a hair in one of our dishes. I understand that these things can happen and that it’s not a huge deal. However, when we mentioned it to the waitress, she simply took the plate away and offered to make us another one. When she brought the replacement, she put it on the table and walked away without saying a word, as if we were somehow at fault for finding a hair in our food.
As I mentioned, I understand that accidents can happen to anyone, but a simple apology for the unpleasant experience would have been appreciated. Customers shouldn’t be made to feel uncomfortable for politely bringing an issue like this to the staff’s attention.“
Customers` Favorites
“We were referred by a friend. It was absolutely amazing! Friendly staff, excellent food. Can't wait to go back! Can I make a suggestion? I would love to come sample all of it. Maybe when you open your new location have a night and make it were we can taste each of the wonderful dishes!“
Customers` Favorites
“Shoutout to Aimee! Thank you for providing good customer service and being attentive to my culinary needs. I can tell that you do a little bit of everything there at this establishment. You deserve a raise in my opinion.My food was brought out fast and was delicious, keep up the good work!“
Customers` Favorites
“Maddy is an excellent worker, outstanding customer service, she has amazing multitasking skills, and deserves the best. I have hearing aids and a learning disability so I’m able to notice someone’s hard work and my surroundings right away.
I was there for 10 mins and noticed how well she handles the register, making the two meals, and making sure the customers were taken care of in the lobby. She was the only person working and handling everything on her own.
I want her to be recognized for her outstanding work by mangers“
Customers` Favorites
“Jenn is so amazing! Went above and beyond to make sure my order was done correctly and she even filled my drink for me ! She is one of the best and hardest working employees I have seen here please keep her around!! I wanna see her when I come back 🥰🥰“
Customers` Favorites
“I love to go to this place in Midvale they served your food fast and they are always very nice LOVE it !!@“
Customers` Favorites
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“I was helped by the manager Andrew today and he was awesome. He made me feel like a valued customer and i was very impressed by how he treated me. I will be returning soon! Please recognize this care and attention to detail because Andrew crushed it!!!!!“