Arby's
791 50 E, Ephraim
(435) 283-4002
Recent Reviews
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Bad manager and was mean to employees
Atmosphere: 1
Food: 1
Service: 1
Ordered a cheesy bacon burger with just cheese and bacon on it from door dash. It came loaded with everything on it. No big deal I went back and ordered another one through the drive through, plain with nothing on it. Got home and they screwed up again. I am usually understanding and patient but that is pretty ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Waited forever for my meal
Service: 1
My husband and I used a BOGO coupon to get two chicken sandwiches. A manager had to put in the coupon and it added a beef n’ cheddar sandwich that we did not ask for.
The employee removed the beef sandwich but said we couldn’t use the BOGO coupon for the chicken sandwiches.
I looked at the coupon after we had ordered the chicken sandwiches, and chicken sandwiches were an option for the Bogo coupon. My husband ordered a chicken cordon Bleu sandwich and got a chicken bacon Swiss sandwich and it wasn’t warm at all.
When the manager had made the beef n’ cheddar sandwich and realized we weren’t getting it he made the comment, “what a waste” and proceeded to complain about the order to the other workers; while glancing at me.
We have had continued problems with this restaurant while ordering inside but thought it would be best to do so with the coupons we had. They also only gave us 7 of the 8 jalapeño bites that we ordered.
Atmosphere: 1
Food: 1
Service: 1
The staff were very friendly and efficient with our order. When an issue came up, they communicated it clearly and resolved it quickly. Great service overall!
Atmosphere: 5
Food: 5
Service: 5
Workers are getting drinks when I can see my food is done and they aren’t getting it out. Waited a while and the workers just kept taking orders in the drive thru when my food was done.
I never go here. Thought id give it a chance once again after a year. They didn't add any of the ingredients to the Italian except the meat and sauce. So I just proved to myself that im still not missing much. Way to pricey and fries where colder. Im so glad wendys is across the street. Though their not amazing either, but their reliable. Unlike McDonald's or arbys. Your gonna get your toppings over there. So dissapointed.
Service: 3
👍 add a bit of Dr. Pepper syrup & some Friday afternoon tunes 💡
Atmosphere: 4
Food: 5
Service: 5
When we walked and the store we were.hit us with appalling, a smell of backed up sewer.
The lady with a mask and two different colored hair is awful. She's rude and feisty with customers and employees. I believe she was a manager. We order d food through the drive thru and got very feisty with us when we politely declined to pull forward especially when there were no other cars behind us. We watched an employee walk in and she immediately scolded him in an area where both the lobby and drive thru could witness. When we got our food my beef n cheddar had no cheddar on it and they didn't include the sauces we requested. The food also did not come out fast at all.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Food is usually pretty good. However, EVERY TIME they forget any and all sauces. Also expect to wait at least 10 minutes every time you go.
Atmosphere: 2
Food: 4
Service: 1
First time visiting since it opened and it will be my last. Waited for too long first of all! The cashier refused to get me extra sauces because he “needed to keep the line moving” and on top of that after driving away my food was cold! Too bad
Atmosphere: 1
Food: 1
Service: 1
Grumpy manager scolded enployees in front of customers. There was nobody ordering, but it took 5 minutes for anybody to acknowledge our presence. Food was good. They need blinds for the west windows as all but 2 seats were in the heat of the sun.
Atmosphere: 3
Food: 5
Service: 2
I waited by the back door today for my sandwich for over twenty minutes! The dei hire who answered the phone when I CALLED them to let them know I was still waiting for my sandwich stated he was sorry. The manager said she was sorry too...fries were soggy with grease and all was cold. Close the place down if you can't hire someone smart enough to run it.
Kids wanted food they wanted Arby's we Walked in smelt like fish ( don't think they server fish) hamburger looked fake tasted gross my kid had the chicken tenders tasted nothing like chicken it tasted sweet and fishy ! Not sure what's going on but not going back not worth the $30 we payed for !!
Atmosphere: 1
Food: 1
Service: 2
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