Roots 89 Roadhouse
350 N Main St, Ephraim
(435) 283-8889
Recent Reviews
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The food is really good, when they are really busy like they were tonight, they struggle a bit. The restaurant was freezing. Other than that it was great.
Atmosphere: 4
Food: 5
Service: 4
Had such high hopes. It was quite a long wait for our food. Prices are much higher than the menu showed online. Kids mac and cheese was WAY overpriced for just a crappy boxed mac and cheese. Loaded potato needed a more chili. Mozzarella sticks were pretty good. Went on a Saturday night and it was very noisy and full. Hard to hear even the person sitting next to me. Sadly will not be returning here again.
Atmosphere: 2
Food: 2
Service: 3
The French toast had an incredible crunch on the crust yet so soft on the inside. True sweet butter syrup alongside a warmed bottle of american syrup. The servers were friendly and knowledgeable of the area since I was looking for the Ed Roth Museum. You can see the steam on my hot cup of coffee noting how fresh that is.
Atmosphere: 5
Food: 5
Service: 5
Great food with real country home feelings. Thanks to Woddy our server. Made it the best we've had in a long time.
Atmosphere: 5
Food: 5
Service: 5
We found this place halfway through a week long trip and chose to eat there every night for for the rest of the trip! Our server Woody was welcoming, attentive, and remembered us every day. He seemed genuinely proud of the food he was serving, and has every right to be because literally every single menu item we tried was outstanding. The batter is light, fluffy and golden (no dirty fryer oil here!) and the ingredients are high quality. Everything was served hot and freshly made to order. The shrimp basket was so good I got it twice. The burgers and sandwiches have generous helpings of meat. The ranch tastes like it's made onsite with real buttermilk and the house sauce was unique and delicious. My husband was a chef for other 10 years and once cooked for Emeril LaGasse, and he was very impressed with the food. When we come back to Utah this will be our go-to spot every day again!
Atmosphere: 5
Food: 5
Service: 5
Great food & great service.
Atmosphere: 5
Food: 5
Service: 5
Coffee is always good, I love their Monte Cristo sandwich and the Smotherd burrito is amazing. 10/10 recommend š
So sad this place has really gone down hill. Used to rave to people about the brisket grilled cheese when I first had it a few months ago. Went again 2 weeks ago and it wasn't great. Today ordered to go meals and the 2 brisket sandwiches were inedible l. Tough fatty and not even chewable. The burger was good. The fries were good but 2 people ordered pizza after they threw away their brisket sandwiches.
Food: 2
Service: 3
Food was way overpriced for Kraft cheese and boiled pork.
Atmosphere: 2
Food: 1
Service: 2
Much more than I expected!!! Our waitress was awesome (Rue, I believe), and the food was excellent!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
10/10 definitely recommend
Atmosphere: 5
Food: 5
Service: 5
Food was amazing! Service was wonderful!
The food is so good there. I love that they have tater tots. I have had the tuna melt and pulled pork sandwiches. They are excellent and taste good the next day. I love the way the atmosphere is original and unique like all of there restaurants.
Atmosphere: 5
Food: 5
Service: 5
I donāt usually write bad reviews, but this was one of the most unprofessional and uncomfortable dining experiences Iāve ever had.
I was in town visiting and heard this restaurant had great breakfast, but we arrived after breakfast hours and decided to try their lunch/dinner menu instead. I ordered the Chili Brisket Mac and Cheese, one friend got the Buffalo Mac, and the other ordered the Brisket Mac.
From the start, the service was terrible. Our waitress looked annoyed to even be serving us, had no warmth, and showed zero customer service skills. (Iāve worked in customer service for years, so I notice these things.) We ordered onion rings as an appetizer, and I asked for ranch ā it was thick with an odd taste, and the fry sauce had visible clumps of unmixed mayonnaise.
When the food came out, I was immediately disappointed. My Chili Brisket Mac looked okay but smelled off. One bite in and I could barely eat it ā no seasoning, no flavor, just bland noodles with a faint chili powder taste and unseasoned cheese. My friend with the Buffalo Mac had the exact same reaction, and we both stopped after just a couple bites. Normally, I donāt complain and just move on, but with two meals basically inedible, I politely asked the waitress if she could remove them from the bill. She said she would take care of it.
Then things got truly bizarre. A woman who said she was the manager came over ā no greeting, no courtesy ā and immediately told us she couldnāt give a refund. She stood close, spoke aggressively, and demanded to know why we didnāt like the food. We were shocked but immediately agreed to just pay to avoid escalating the situation. Even then, she kept pressing us, insisting on an explanation. When I tried to brush it off with āI just didnāt like the taste,ā she got upset and demanded āhonesty.ā My friend chimed in with a polite reason, and the manager argued with her too, saying āeveryone loves this dishā and that they canāt just lose $20 in food.
Finally, after putting us through this awkward interrogation, she switched gears, said āthanks for the honesty,ā and announced she would take the meals off āthis one timeā ā but only if we promised to come back. The whole encounter felt hostile and manipulative. I felt unsafe and just wanted to leave.
To top it off, one of us accidentally left a phone behind and when we turned back to get it, we overheard the staff openly mocking us for not liking the mac and cheese.
This entire experience was like something out of a bad sitcom. Horrible food, worse service, and the most unprofessional management Iāve ever seen. Needless to say, we will not be coming back.
Atmosphere: 1
Food: 1
Service: 1
This place was awesome. Richard was our server and it was Sunday and fairly busy. They got our part of 16 in and seated together. Saved us money by telling us the soda machine was on the fritz. The food was awesome. The kids loved their food too. Always tough crowd trying to get kids to like the food. Food was fairly quick and hot and tasted great. Our entire party didnāt have high expectations but this place completely won us over. What a spot. I will absolutely drive out of the way to get through this town to stop here.
Atmosphere: 5
Food: 5
Service: 5
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