Sandwich was great, but Jaiden was so patient with us as we kept changing our minds and helped walk us through the ordering process. Would visit again
Food: 5
Service: 5
Megan Hansen
Sat at the drive thru for 20 minutes and never got helped, I could see them through the window. He finished helping with the one person in the store, never came to the window. I finally left without a sandwich.
Service: 1
Tad Spencer
Who doesn't want to be greeted with a sigh and an eye roll? Assuming it was the manager. Bad attitude and no name tag. Exasperated sigh for every veggie I chose. We frequent this subway and generally love the workers. This is the 2nd time dealing with him, unfortunately.
Atmosphere: 2
Food: 4
Service: 1
John Salem
The manager is not the greatest. Came in to an attitude, which shouldn’t be projected onto customers. Especially in a negative way. The foods good, just not the manager. I’d just have to assume it’s the manager. Taller, bigger, has longer hair.
Atmosphere: 1
Food: 5
Service: 1
Robert Buckner
Service was amazing! They remembered us.
Atmosphere: 5
Food: 5
Service: 5
Christopher Barela
Stopped in at the Subway in Ephraim, Utah, with my sons, and this crew absolutely blew us away. The service was stellar — fast, smooth, and honestly some of the best customer service we’ve had anywhere in town. The manager was patient, upbeat, and completely on top of things, making sure every order was spot-on and that we felt welcomed the entire time.
This team runs like a well-oiled machine, and you can tell they care about doing things right. We’ll definitely be coming back — especially if this same crew is on.
Atmosphere: 5
Food: 5
Service: 5
Lance Pearson
Service was OUTSTANDING. Super friendly folks and food was great. Will be back
Atmosphere: 5
Food: 5
Service: 5
Luckypana
I went to the drive through on nov 8th in the morning when it opens because I wanted to have something for breakfast that wasn’t breakfast food. When I was pulling in I saw the employee smoking next to the drive through intercom outside (which I personally don’t care as long as they wash there hands afterwards, but any) I watched them walk back in to the building as I got the the intercom and I waited there for 11 minutes and didn’t hear a single thing from the employee. There were also no other cars in the parking lot. I ended up just leaving since I couldn’t order any food. 0/10 worst experience I have EVER had at a subway.
Service: 1
Brigham Larsen
ASK FOR CALVIN, got subway the other night and Calvin did a fantastic job and had great customer service! I come here often and no other employee has done quite as good of a job as Calvin.
Atmosphere: 5
Food: 5
Service: 5
Seth Zsembery
Waited 15 minutes at the drive through with no response, when I went in, my online order wasn’t on the pickup rack. I placed the order 30 minutes before, but it wasn’t ready even though it was marked as completed.
5’s across the board! Went in during an assumable lunch peak time and was helped and acknowledged by everyone in the building except the district manager I’m guessing. It was the 2nd day for a young lady named May and she kept a very calm and cool composure and did a phenomenal job. Matt was busy multitasking for drive through and stocking supplies and necessary food.Even managed to greet me in doing so! Terra is always awsome and pleasant. She is a blessing. Carissa helped with the conclusion to the order and was as sweet as can be and Braydon was the first person to greet me as I entered the establishment. 0 complaints and all high 5’s great job guys!!
Atmosphere: 5
Food: 5
Service: 5
Jake Long
Not the best but not the worst one of the lady’s at the front really wanted to get me out of the store. Really rushed me
Atmosphere: 3
Food: 2
Service: 3
Ella Thompson
compliments to the chef
Atmosphere: 5
Food: 5
Service: 5
Brennan Opitz
It is the closest thing to a Starbucks in Ephraim after @SolidRockCafe closes at 3pm. I love the vibe and the workers know you by name!
Sandwich was great, but Jaiden was so patient with us as we kept changing our minds and helped walk us through the ordering process. Would visit again
Food: 5
Service: 5
Sat at the drive thru for 20 minutes and never got helped, I could see them through the window. He finished helping with the one person in the store, never came to the window. I finally left without a sandwich.
Service: 1
Who doesn't want to be greeted with a sigh and an eye roll? Assuming it was the manager. Bad attitude and no name tag. Exasperated sigh for every veggie I chose. We frequent this subway and generally love the workers. This is the 2nd time dealing with him, unfortunately.
Atmosphere: 2
Food: 4
Service: 1
The manager is not the greatest. Came in to an attitude, which shouldn’t be projected onto customers. Especially in a negative way. The foods good, just not the manager. I’d just have to assume it’s the manager. Taller, bigger, has longer hair.
Atmosphere: 1
Food: 5
Service: 1
Service was amazing! They remembered us.
Atmosphere: 5
Food: 5
Service: 5
Stopped in at the Subway in Ephraim, Utah, with my sons, and this crew absolutely blew us away. The service was stellar — fast, smooth, and honestly some of the best customer service we’ve had anywhere in town. The manager was patient, upbeat, and completely on top of things, making sure every order was spot-on and that we felt welcomed the entire time.
This team runs like a well-oiled machine, and you can tell they care about doing things right. We’ll definitely be coming back — especially if this same crew is on.
Atmosphere: 5
Food: 5
Service: 5
Service was OUTSTANDING. Super friendly folks and food was great. Will be back
Atmosphere: 5
Food: 5
Service: 5
I went to the drive through on nov 8th in the morning when it opens because I wanted to have something for breakfast that wasn’t breakfast food. When I was pulling in I saw the employee smoking next to the drive through intercom outside (which I personally don’t care as long as they wash there hands afterwards, but any) I watched them walk back in to the building as I got the the intercom and I waited there for 11 minutes and didn’t hear a single thing from the employee. There were also no other cars in the parking lot. I ended up just leaving since I couldn’t order any food. 0/10 worst experience I have EVER had at a subway.
Service: 1
ASK FOR CALVIN, got subway the other night and Calvin did a fantastic job and had great customer service! I come here often and no other employee has done quite as good of a job as Calvin.
Atmosphere: 5
Food: 5
Service: 5
Waited 15 minutes at the drive through with no response, when I went in, my online order wasn’t on the pickup rack. I placed the order 30 minutes before, but it wasn’t ready even though it was marked as completed.
Atmosphere: 3
Food: 5
Service: 1
Restaurantji Recommends
5’s across the board! Went in during an assumable lunch peak time and was helped and acknowledged by everyone in the building except the district manager I’m guessing. It was the 2nd day for a young lady named May and she kept a very calm and cool composure and did a phenomenal job. Matt was busy multitasking for drive through and stocking supplies and necessary food.Even managed to greet me in doing so! Terra is always awsome and pleasant. She is a blessing. Carissa helped with the conclusion to the order and was as sweet as can be and Braydon was the first person to greet me as I entered the establishment. 0 complaints and all high 5’s great job guys!!
Atmosphere: 5
Food: 5
Service: 5
Not the best but not the worst one of the lady’s at the front really wanted to get me out of the store. Really rushed me
Atmosphere: 3
Food: 2
Service: 3
compliments to the chef
Atmosphere: 5
Food: 5
Service: 5
It is the closest thing to a Starbucks in Ephraim after @SolidRockCafe closes at 3pm. I love the vibe and the workers know you by name!
Atmosphere: 5
Food: 5
Service: 5
The manger is not the best
Atmosphere: 5
Food: 5
Service: 5
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