Cafe Rio Fresh Modern Mexican

Freezing cold. When we asked for the cold blowing air to be turned off and heat turned on, the employee I approached assured me that the employees have asked the owner, and he will not turn on the heat. We shivered as we ate. Sad because we love their food.

Atmosphere: 1

Food: 4

Service: 3

Skimped on the chips big time. The Layton location gives a full bag. The Salad was good

Atmosphere: 3

Food: 3

Service: 3

Such a good quesadilla!

Atmosphere: 5

Food: 5

Service: 5

Great experience as always! Cafe Rio always hits the spot. Stations were clean, everyone was attentive & order delicious.

Atmosphere: 5

Food: 5

Service: 5

Closed at 5:50pm says they’re open till 10pm online.

I like Cafe Rio! and out of all the Cafe Rio locations, This one is the worst. Which is unfortunate, considering it’s the closest one to my home.

Atmosphere: 3

Food: 4

Service: 1

New menu is awful- no more tostada and the bowl is 90% beans and rice. The grilled chicken was raw tonight. We’ve been cafe Rio fans for years but this was the last straw for this location. Drive 10 minutes to the Bountiful location for a totally improved experience.

Atmosphere: 2

Food: 1

Service: 4

During our last visit, an employee left their 3–4-year-old child unattended in the dining area for at least an hour while they were working. Multiple customers notified staff, and nothing was done.
My husband’s steak burrito came out with no steak and the tables are always very dirty.
Very unprofessional and unsanitary

Atmosphere: 1

Food: 5

Service: 1

Yes it is unfortunate that we write reviews when we are dissatisfied with the service that we received. I usually have a pretty good experience at this cafe Rio. However since they changed their menu and I am not very acquainted with it yet. I ordered the pulled pork nachos and the lady threw on some cheese and I asked her if I could get the black beans. She said no it does not come with them.... So
thinking that it would be an additional charge my husband and I paid for our nachos, which I hardly touched because I'm not a huge meat eater and usually pick the chips with beans and cheese. Super Frustrated, I pulled up the menu online and it does indeed come with beans.So I reported the incident to the cashier.And his only resolve was, Do you want me to grab your side of beans? No we are done eating. This experience was unpleasant and only made me leaving hungry and upset.

Atmosphere: 2

Food: 2

Service: 3

Take out. The two ladies behind the counter were very happy and appeared love working together. They were helpful.

Atmosphere: 4

Food: 4

Service: 5

I hadn’t been to Cafe Rio in years before this week. I ordered a burrito and quesadilla online and it was delicious, good portions and I was happy with everything. Went back 2 days later because it was so good, this time I stopped by in store after work and was very disappointed. There were no customers, and the 2 young girls behind the counter ignored me when I came in. They were doing something with the lettuce
and toppings on the line and both did not acknowledge me despite facing me and seeing me. Instead, they told a boy who was doing something facing away that there was a customer. As I waited for the boy to finish what he was doing and put gloves on, no one said a word to me. The boy was nice enough once he took my order.
One of the girls went to ring me up, and had bagged the quesadilla and it seemed she wanted me out. I reminded her I also had a burrito that was on the cheese melting belt in the back. She put a lid and threw it in the bag. I said I had wanted the toppings (lettuce, pico, sour cream) and she ROLLED HER EYES and threw it in a container which then leaked in my bag. She had a horrible attitude and super unwelcoming. This was Sunday at 8pm and I gave the benefit of the doubt that maybe they closed at 830? Nope, they close at 10.
When I ordered online I was able to choose salsa and pickled onions for the quesadilla and this time I got horrible service and no toppings for it. My burrito didn’t taste as fresh either. Disappointing for $35

Atmosphere: 3

Food: 2

Service: 2

Basically your local Chipotle. You get in line and pick exactly what you want in your burrito or bowl. As a huge Chipotle fan, I would say this place has its subjective pros and cons. I like the beans at this place better. They’re more flavorful and juicy. The queso here has a kick to it. The rice is thicker and tastes less seasoned than Chipotle. The meat selections are about the same! However one downfall is that they do seem to charge for the wrong items. We wanted the handheld burrito but they gave us the Rio burrito and charged more for it. So make sure to specify what it is you want otherwise they will assume you want the more expensive option. Overall the meal was super tasty and not too expensive! Definitely your basic fast food Mexican chain except that it’s a local chain. Had to try it at least once.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Rio Burrito, Beans, Queso

The food was as expected, sloppy with a burnt flavor, and overpriced, like every other cafe Rio.

Atmosphere: 3

Food: 3

Service: 3

These guys are amazing still a lot of these negative Nancy’s leaving bad reviews just can’t get used to the slightest changes, they failed to mention they are offering sour cream and guacamole INCLUDED instead of charging extra now which deserves 5/5 stars off the bat not to mention the food is exactly as amazing as it’s always been, plus the people there are actually super nice. I’m going to keep supporting this local cafe Rio because I like the service and atmosphere and I’ve been asking for the sour cream and gauc thing for a while!

Atmosphere: 5

Food: 5

Service: 5

This place has gone down hill. All the workers look like they don’t want to be there at all. food is not that good at all. Tortillas were not fresh they were old in bags. The lobby was dirty, pans were dirty.