3 Cups
4670 S Holladay Village Plaza #104, Holladay
(385) 237-3091
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We had a dinner reservation at another restaurant for 8:15 so we decided to stop in for a glass of wine while we waited. The website said there was live music from 7-10 so we assumed there would be no issue arriving at 6:30. We had the rudest person helping us. We ordered a couple glasses of wine along with biscotti (stale) and gelato that was half melted. We were also told the charcuterie can’t be made vegetarian which was honestly no big deal but just fyi for any vegetarians out there. I was already upset for the rude service we received. I am a lifelong retail worker so I get bad days but it seemed like she was upset to even have to help us. We took our food and drink outside and when I tried to go back in to use the restroom WE WERE LOCKED OUT. I knocked on the door and asked why we were locked out and she said that because she was working by herself the shop was closing at 7. IT WAS 6:45. We told her we didn’t know as the website said there would be live music from 7-10 and she said they needed to update that as that was only for summer. Still why were we locked out without even being told we were getting locked out. I asked where the bathrooms were and again she pointed and rolled her eyes at me.
Here’s the reality. I have a pretty aggressive form of cancer and recently underwent a bone marrow transplant. I don’t venture out much and this night was one of my first nights out and about and this was experience. We both stayed kind to the person working because you never know what people may be going through and she doesn’t deserve poor treatment. But neither do I. I live walking distance from this shop (we walked down there last night) but I will NEVER EVER come back and will tell anyone who listens to do the same.
Atmosphere: 3
Food: 1
Service: 1
Disappointing and misleading experience.
We showed up at 6:15 because the website said open till 11 with live music starting at 7. Ordered a glass of wine, were told we could sit outside. After finishing one, we went to get another—door was locked. Knocked, and were told they now close at 8 (no music), then suddenly it was 7 instead.
We asked about food, mentioned vegetarian, and were told our only option was a dry biscotti. So there we sat, locked out before 7 with dinner reservations at 8 and nowhere to go.
Honestly, I had already stopped coming here for coffee because it’s overpriced and always tastes burnt. I thought maybe the wine bar would be better—wrong. Website info is inaccurate, service is unwelcoming, and the experience was a mess.
Not for me. Didn't like anything about it
Atmosphere: 1
Food: 1
Service: 1
Nice coffee shop with several nooks and seating areas. It was packed around 11 AM, and already sold out of breakfast. The coffee beverages were great, but expect longer than average wait times. Good place to chill if you’re not in a hurry.
Atmosphere: 3
Food: 1
Service: 4
Pumpkin spice latte was a cup of hot milk, with a fancy heart on the top..
Ive always loved coming to 3 cups. Came in today ordered their fall special the new mulled peach spice drink. The flavor compination was terrible, a genuine atrocity.. I took it up and they apologized, took the drink asked if I would like a replacement, then told me it would be an additional $6. I didnt get my money back. Ended up paying double.. super disappointed. Followed by the Barista girl having a really bad attitude. It was just a terrible experience today.
Atmosphere: 4
Food: 1
Service: 1
Mid. The matcha had way too much milk and the s’mores brownie was dry
Love the blue tea ice tea
Atmosphere: 5
Food: 5
Service: 5
Good drinks, OK food, high prices, slow service, predictable coffee house atmosphere.
Atmosphere: 3
My local coffee shop. I almost don't want to give it too glowing a review because I don't want it to get any more popular than it already is, but it deserves the hype.
Parking is available behind the restaurant on a little parking garage looking thing.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always great staff. Love the lavender
Atmosphere: 5
Food: 5
Service: 5
coffee wasn't great, ordered a cold brew black. environment was great and I love the location
Atmosphere: 5
Food: 2
Service: 5
My black coffee had an excessive amount of grounds lingering at the bottom of my class, indicating a bad filter. Also, to be frank, my coffee tasted like muddie water rather than coffee. Very disappointing visit. 2/10
Atmosphere: 1
Food: 1
Service: 2
I come here a lot but really wish they took their coffee craft more seriously. Baristas have no clue and need much better training. Cappuccinos from 3cups pale in comparison to other local shops like Publik or Three Pines.
This is my favorite spot in Utah for coffee. The quality of product is incredible every single time. If it wasn’t reason enough to come for the espresso, I would come for the employees. Every single one of the employees knows me by name and asks about specific details in my life that I would expect other people to forget. I’m always greeted with kindness and compassion, which is a hard thing to find. It doesn’t matter if they woke up early for a shift or are working their other job the same day, they always make sure to create a comforting environment that has kept me coming back for the past two years. I don’t have a shortage of kind things to say about the people at three cups, but I am so thankful to the staff and the quality of beans they consistently provide.
Atmosphere: 5
Food: 5
Service: 5
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