This can be a very busy location as they have buses of foreign tourists that offload here. It can be a bit crazy. But they handled it with ease and move right on through amazingly so. And the whole time with a friendly face. I got the meal I made wanted. It's the same one I usually order. And oddly enough they did a better job. I order a salad and they actually filled the bowl with salad and made it feel like it was a value for the price.
Wheelchair accessibility: It's located inside of a gas station with handicap entrance. So you can roll right in.
Atmosphere: 5
Food: 5
Service: 5
Matthew Stroh
Good service good food as long as you order through the app
Atmosphere: 5
Food: 5
Service: 5
Vincent Shin
Better than most American restaurants
Atmosphere: 4
Food: 5
Service: 4
Louis Elmer
I just drove 550 miles I wanted to sit down and have a good warm meal I have always had decent service at this location but tonight they failed me the red-headed beady-eyed boy ask me if I was paying cash or card I said card he said order off the kiosk I said I don't order kiosk he said then you will have to wait until I finish all of these orders I said you can't punch my order in right now he said no you're going to have to wait a bit all I wanted Dave's double order fries and a large Frosty instead I went to the c store got some vegetables and an ice cream sandwich and took it into Wendy's and ate it and I watched numerous people place their order the old-fashioned way and he was still getting orders for other people on the counter I did not get my food the atmosphere sucked and customer service has gone to hell I am very disappointed my opinion it'll be a cold day in hell before I go there again
Atmosphere: 1
Service: 1
Tenzin Dakpa
Don’t drink pineapple mango drink and the food here; I ate and few min later; I’m feeling nauseous and puking!
Food: 1
Nathan Taylor
Food this time was very hot and fresh. No complaints.
Food: 4
Service: 4
Rodney Thompson
They never get my order right at this location. The fries were freezing, so I returned them thinking they would replace with warm fries, but I had to go back up and ask that they needed to be replaced. More than half the time, the fries are served cold
Atmosphere: 3
Food: 2
Service: 2
Evan Waffles
Just got back home from the drive thru. We ordered a mushroom bacon burger and when we got home there were no mushrooms. We were essentially upcharged for a regular cheeseburger.
Atmosphere: 1
Food: 1
Service: 1
H.J
Walked in and after waiting for several minutes while multiple employees were just standing around talking, one employee asked “cash or card?” I replied, “card” he just said “kiosk”.
I asked: “can I just order here at the counter?”
He replied, “kiosk” while pointing toward the kiosk.
I walked out. Spent my money elsewhere. What happened to customer service?
Atmosphere: 1
Food: 1
Service: 1
pam inskeep
Thank God for Wendy's... Could not find a country breakfast in town!
Horrible!! We had a similar experience as many others that had horrible service regarding their late night hours. We just completed a grand canyon rim to rim to rim trail run (42 ish miles), ready to go get some food. Online, it states this Wendy's location is open until 12am. We arrived at 11:20am and the manager (or whoever he was) was absolutely inconsiderate and very disrespectful. Said he was not going to turn the grill on because it was close to midnight. This just happens to be the same thing that happened to us last year!! Very rude, food was horrible (the food we did get). He basically threw on cold patties and said he was not cooking anything, so our burgers were probably on their way to the garbage, until we arrived. Unacceptable!!!
Atmosphere: 1
Food: 1
Service: 1
Caroline Parr
I asked for a crispy chicken BLT and they gave me chicken patty with one single tiny lettuce leaf, they didn’t add the bacon, the tomato or the cheese, but they charged me as if they did, I hope the manager takes some action on this and fire the person doing burger on Saturday 16 November 2024 at 8:44 pm
Food: 1
Gordon Smith
Good luck getting waited on.
Service: 1
Kari Adi
Closes at 12 a.m. on Googlemap and when we arrived at 10 p.m. they didn't want to serve us and turned off the light.
Atmosphere: 1
Food: 1
Service: 1
Ray C
This is Wendy's motto....Exceeding our guests’ expectations in product, service, and overall dining experience.” Here is our experience.
Went inside, a couple customers were waiting for food. Waited at the counter for several minutes as they catered to the drive thru. Finally, the worker asked if we are using cash or credit card, I said either, she said use the kiosk and walked off. But all the kiosks were busy. So we left, went thru the drive thru and got our order in a couple minutes. Food was good, service sucked and nothing was Exceeded. Had a similar experience in Moab.
This can be a very busy location as they have buses of foreign tourists that offload here. It can be a bit crazy. But they handled it with ease and move right on through amazingly so. And the whole time with a friendly face. I got the meal I made wanted. It's the same one I usually order. And oddly enough they did a better job. I order a salad and they actually filled the bowl with salad and made it feel like it was a value for the price.
Wheelchair accessibility: It's located inside of a gas station with handicap entrance. So you can roll right in.
Atmosphere: 5
Food: 5
Service: 5
Good service good food as long as you order through the app
Atmosphere: 5
Food: 5
Service: 5
Better than most American restaurants
Atmosphere: 4
Food: 5
Service: 4
I just drove 550 miles I wanted to sit down and have a good warm meal I have always had decent service at this location but tonight they failed me the red-headed beady-eyed boy ask me if I was paying cash or card I said card he said order off the kiosk I said I don't order kiosk he said then you will have to wait until I finish all of these orders I said you can't punch my order in right now he said no you're going to have to wait a bit all I wanted Dave's double order fries and a large Frosty instead I went to the c store got some vegetables and an ice cream sandwich and took it into Wendy's and ate it and I watched numerous people place their order the old-fashioned way and he was still getting orders for other people on the counter I did not get my food the atmosphere sucked and customer service has gone to hell I am very disappointed my opinion it'll be a cold day in hell before I go there again
Atmosphere: 1
Service: 1
Don’t drink pineapple mango drink and the food here; I ate and few min later; I’m feeling nauseous and puking!
Food: 1
Food this time was very hot and fresh. No complaints.
Food: 4
Service: 4
They never get my order right at this location. The fries were freezing, so I returned them thinking they would replace with warm fries, but I had to go back up and ask that they needed to be replaced. More than half the time, the fries are served cold
Atmosphere: 3
Food: 2
Service: 2
Just got back home from the drive thru. We ordered a mushroom bacon burger and when we got home there were no mushrooms. We were essentially upcharged for a regular cheeseburger.
Atmosphere: 1
Food: 1
Service: 1
Walked in and after waiting for several minutes while multiple employees were just standing around talking, one employee asked “cash or card?” I replied, “card” he just said “kiosk”.
I asked: “can I just order here at the counter?”
He replied, “kiosk” while pointing toward the kiosk.
I walked out. Spent my money elsewhere. What happened to customer service?
Atmosphere: 1
Food: 1
Service: 1
Thank God for Wendy's... Could not find a country breakfast in town!
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Horrible!! We had a similar experience as many others that had horrible service regarding their late night hours. We just completed a grand canyon rim to rim to rim trail run (42 ish miles), ready to go get some food. Online, it states this Wendy's location is open until 12am. We arrived at 11:20am and the manager (or whoever he was) was absolutely inconsiderate and very disrespectful. Said he was not going to turn the grill on because it was close to midnight. This just happens to be the same thing that happened to us last year!! Very rude, food was horrible (the food we did get). He basically threw on cold patties and said he was not cooking anything, so our burgers were probably on their way to the garbage, until we arrived. Unacceptable!!!
Atmosphere: 1
Food: 1
Service: 1
I asked for a crispy chicken BLT and they gave me chicken patty with one single tiny lettuce leaf, they didn’t add the bacon, the tomato or the cheese, but they charged me as if they did, I hope the manager takes some action on this and fire the person doing burger on Saturday 16 November 2024 at 8:44 pm
Food: 1
Good luck getting waited on.
Service: 1
Closes at 12 a.m. on Googlemap and when we arrived at 10 p.m. they didn't want to serve us and turned off the light.
Atmosphere: 1
Food: 1
Service: 1
This is Wendy's motto....Exceeding our guests’ expectations in product, service, and overall dining experience.” Here is our experience.
Went inside, a couple customers were waiting for food. Waited at the counter for several minutes as they catered to the drive thru. Finally, the worker asked if we are using cash or credit card, I said either, she said use the kiosk and walked off. But all the kiosks were busy. So we left, went thru the drive thru and got our order in a couple minutes. Food was good, service sucked and nothing was Exceeded. Had a similar experience in Moab.
Atmosphere: 3
Food: 4
Service: 1
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