I am no longer ordering from this bakery on the weekends. The weekend crew is a joke. They throw expensive pastries in upside down so they are inedible. It is often an extremely long wait due to lack of competence and staffing. My comments do not reflect on the regular weekly staff who do an amazing job.
Atmosphere: 1
Food: 1
Service: 1
James Jarman
We waited 30 minutes for our 3 lunch items. We had to go to the counter to ask for status and noticed our food sitting on the counter. Horrible service.
Atmosphere: 2
Food: 3
Service: 1
HippieJoe Rex
Eh. Much too overpriced food. I make better sandwiches at home. Bread is good.
Atmosphere: 4
Food: 3
Service: 4
Daniel Flores
LONG wait and COLD food...Arrived and ordered broccoli cheddar soup in a bread bowl at 5:15 pm. Waited for 35 minutes until they finally brought the food out at 5:50 pm. Only to have cold soup and hard/slightly stale bread bowl.
Atmosphere: 3
Food: 1
Service: 1
Krista
Spent 25 minutes in the drive through line (there is no way to escape once in line). We ordered 2 cinnamon rolls, and after the excruciating wait, they were… fine… so all in all, slow service, less than stellar cinnamon rolls, too much money.
Food: 4
Service: 3
K'lyn Hobbs
Drive thru has all their prices blocked out, didn't expect such a high price for a sandwich combo. Wasn't greeted at the window for almost 5 minutes. Paid $20 and got the soggiest sandwich I've ever purchased. Took a chance and was pet down immensely. Won't be back.
Food: 1
Service: 2
Wendy
Your new baker is a sweet heart to talk with. She represents your company well. My favorite sandwich is your French dip sandwich on your baguette.
Atmosphere: 5
Food: 5
Service: 5
Paulina Hargrove
The food was good but they were out of half the menu. Deserts were amazing! Coffee was fine but they were out of lids, stirrers and straws. Whoever is doing the ordering needs to update the shipping schedule
Atmosphere: 4
Food: 5
Service: 4
McKenzi Saddler
I used to frequent this location almost weekly and refer clients here that would travel in state to meet. But, lately this location has been going downhill. Slow service, they are frequently out of items and the execution has been lacking. Almost every order of mine has not been what I've had at other Kneaders locations. As I'm writing this, I've been sitting in the drive thru with only two cars ahead of me for 30 min (10 min was spent waiting at the window before anyone even opened it). And all I ordered was a soup. Really disappointmented. I would avoid this location. Update. Waited 35 min and when I got to work with my food they gave me the wrong order.
Atmosphere: 4
Food: 3
Service: 2
Aaron Falk
I ordered the turkey, bacon, avocado sandwich and smoothie combo. Sandwich was dry and I could only taste the bread and lettuce. One side of the sandwich had barely any turkey and on the other side the turkey was dry. The smoothie was okay but was more like a fountain drink in consistency. Can't see myself ever going back. Highly disappointed especially for the price! Come to think of it, Im not even sure they put avacodo on the sandwhich. The service was friendly but extremely slow. I have always liked kneeders in the past but the last 2 times I have gone have just been terrible. Sad!
I ordered a chicken salid for the protein, I got two small pieces of fat / gristle. I'm constantly dissatisfied with the quality at this location. A shame to Kaysville
Atmosphere: 1
Food: 1
Service: 1
Lene't Adams
I ordered the Greek omelette through Uber eats... I only gave 3 stars because the bag wasn't sealed and my omelette looked like someone shook the box it was in. Should have taken a picture, it was a mess. Almost did not even eat it but I was hungry and I will say it was very good. Please seal your bag with tape or sticker so it's tamper proof
Nicole Roberts
This Kneaders is always out of items on the menu. Always out of bread in their case. And the service takes forever. The drive thru is so slow and if you have a pickup order it will be ready 10-15 minutes later than scheduled and they will be out of at least 2 items. And double check the order especially if you order a bread or pastry. I think their food is good but it's expensive for a sandwich without even chips or a little side salad.
Atmosphere: 4
Food: 3
Service: 3
MC S
Always great good. The staff are not trained well, they work inefficiently and it is quite slow to dine in the restaurant. Driver through window is still slow, but much faster than dining inside. I’ve had to wait for two cars to get their food before they would even take my order inside. Hire more folks and train them to get the orders fast, deliver the food more quickly, and smile at your customers for heavens sake.
Atmosphere: 5
Food: 5
Service: 3
Laura Justensen
Just came and they were out of almost everything, super weird!
I am no longer ordering from this bakery on the weekends. The weekend crew is a joke. They throw expensive pastries in upside down so they are inedible. It is often an extremely long wait due to lack of competence and staffing. My comments do not reflect on the regular weekly staff who do an amazing job.
Atmosphere: 1
Food: 1
Service: 1
We waited 30 minutes for our 3 lunch items. We had to go to the counter to ask for status and noticed our food sitting on the counter. Horrible service.
Atmosphere: 2
Food: 3
Service: 1
Eh. Much too overpriced food. I make better sandwiches at home. Bread is good.
Atmosphere: 4
Food: 3
Service: 4
LONG wait and COLD food...Arrived and ordered broccoli cheddar soup in a bread bowl at 5:15 pm. Waited for 35 minutes until they finally brought the food out at 5:50 pm. Only to have cold soup and hard/slightly stale bread bowl.
Atmosphere: 3
Food: 1
Service: 1
Spent 25 minutes in the drive through line (there is no way to escape once in line). We ordered 2 cinnamon rolls, and after the excruciating wait, they were… fine… so all in all, slow service, less than stellar cinnamon rolls, too much money.
Food: 4
Service: 3
Drive thru has all their prices blocked out, didn't expect such a high price for a sandwich combo. Wasn't greeted at the window for almost 5 minutes. Paid $20 and got the soggiest sandwich I've ever purchased. Took a chance and was pet down immensely. Won't be back.
Food: 1
Service: 2
Your new baker is a sweet heart to talk with. She represents your company well. My favorite sandwich is your French dip sandwich on your baguette.
Atmosphere: 5
Food: 5
Service: 5
The food was good but they were out of half the menu. Deserts were amazing! Coffee was fine but they were out of lids, stirrers and straws. Whoever is doing the ordering needs to update the shipping schedule
Atmosphere: 4
Food: 5
Service: 4
I used to frequent this location almost weekly and refer clients here that would travel in state to meet. But, lately this location has been going downhill. Slow service, they are frequently out of items and the execution has been lacking. Almost every order of mine has not been what I've had at other Kneaders locations. As I'm writing this, I've been sitting in the drive thru with only two cars ahead of me for 30 min (10 min was spent waiting at the window before anyone even opened it). And all I ordered was a soup. Really disappointmented. I would avoid this location. Update. Waited 35 min and when I got to work with my food they gave me the wrong order.
Atmosphere: 4
Food: 3
Service: 2
I ordered the turkey, bacon, avocado sandwich and smoothie combo.
Sandwich was dry and I could only taste the bread and lettuce. One side of the sandwich had barely any turkey and on the other side the turkey was dry.
The smoothie was okay but was more like a fountain drink in consistency. Can't see myself ever going back. Highly disappointed especially for the price! Come to think of it, Im not even sure they put avacodo on the sandwhich. The service was friendly but extremely slow. I have always liked kneeders in the past but the last 2 times I have gone have just been terrible. Sad!
Restaurantji Recommends
I ordered a chicken salid for the protein, I got two small pieces of fat / gristle. I'm constantly dissatisfied with the quality at this location. A shame to Kaysville
Atmosphere: 1
Food: 1
Service: 1
I ordered the Greek omelette through Uber eats... I only gave 3 stars because the bag wasn't sealed and my omelette looked like someone shook the box it was in. Should have taken a picture, it was a mess. Almost did not even eat it but I was hungry and I will say it was very good. Please seal your bag with tape or sticker so it's tamper proof
This Kneaders is always out of items on the menu. Always out of bread in their case. And the service takes forever. The drive thru is so slow and if you have a pickup order it will be ready 10-15 minutes later than scheduled and they will be out of at least 2 items. And double check the order especially if you order a bread or pastry. I think their food is good but it's expensive for a sandwich without even chips or a little side salad.
Atmosphere: 4
Food: 3
Service: 3
Always great good. The staff are not trained well, they work inefficiently and it is quite slow to dine in the restaurant. Driver through window is still slow, but much faster than dining inside. I’ve had to wait for two cars to get their food before they would even take my order inside. Hire more folks and train them to get the orders fast, deliver the food more quickly, and smile at your customers for heavens sake.
Atmosphere: 5
Food: 5
Service: 3
Just came and they were out of almost everything, super weird!
Atmosphere: 2
Food: 1
Service: 5
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