I don't know why they have the pizza portal they never use it your pizza gets put on a wire rack by the drive-thru and cools off by the time you get your pizza it's guaranteed to be cold. Even when you order to pick up inside the portal it never does get put in there. I hope that this gets changed.
Atmosphere: 2
Food: 4
Service: 1
Amy \u0026 Pete Stringfellow
I ordered the Old World Fanceroni Pepperoni pizza well done via the app, expecting the crispy, cupped pepperonis as advertised with over 100 slices for that loaded experience. Unfortunately, what I received was undercooked dough that was soft and doughy in the center, not at all well done - it felt like it spent minimal time in the oven, uncooked dough. On top of that, a quick count showed only about 50-60 pepperonis, far short of the ‘over 100’ promised, leaving large patches of just cheese and sauce. For a pizza that’s hyped as premium, this was a major letdown, especially at the price point. I’ve had better consistency from this chain before, so hoping it’s a one-off, but it makes me hesitant to order again without checking in-store first.
Food: 1
Service: 2
TMM
I ordered off the app and it said it wouldn't be done until 7:06. About 6:55 I went inside and a minute later they gave me my pizza. I brought it to the car and realized it wasn't hot. I order on the app because I want fresh pizza. He apologized and gave me 2 new ones. Those were even older and he put my old ones back in with the other pizza. I TOUCHED THOSE! The pizza was old and stale. I'm never going back.
Jet Gage
Got an online order and it was missing a topping and when I walked in it said it was loaded in the portal and it wasn't, had to wait another 4 minutes for it to come out of the oven, go to the one in Farmington or Layton.
As I got home I see the sauce cup I got is also expired by 3 days
Atmosphere: 1
Food: 1
Service: 1
Austin Gridley Pickleball
Several things, they usually are very fast which are like! They are dependable! I didn't like how they said my pizza was done and it wasn't in the machine delivery. That wasn't cool. I don't expect you to finish the pizza in 5 minutes but I expect you not to say it's done when it's not done.
The pizza that I have right now probably has about 1/3 the amount of pineapples that Centerville gives me, so that's not cool. If you'll just apologize to me here and tell me you'll do better on pineapples on pizza I'll update this review.
Brenda T
One of the better little Ceasars, but do better. If you're going to charge $2 for a small side of sauce, fill the cup more than 1/2 way
Atmosphere: 3
Food: 3
Service: 3
Dave Hirst
Waited to pick up order. They gave my cheese bread to the person in front of me and I had to wait 15 more minutes for them to cook more. I had already waited for my order. Not the customer service you want when you order for a reason.
Atmosphere: 1
Service: 1
max kelly
Breadsticks had no seasoning and where cold
Atmosphere: 1
Food: 1
Service: 1
Jessica Rindlisbacher
Super slow and not clear on pricing.
Atmosphere: 1
Food: 2
Service: 1
Brittany Isenhour
They seriously gave us rancid pizza! It was so old that you could smell the rancid sauce/cheese. Bad even for a Little Ceasars. They obviously don't care care, they don't even respond to their reviews. They need to be reported to the health department.
Well just look at the reviews before you order here. I ordered pizza online, received a message to pick it up, went to the store and waited an hour. Asked three times where my order was (it was only 3 pizzas), and they just said they were working on it. After an hour I finally asked for a refund and they said they couldn’t do it, that a manager would need to call me. So not only did I not get pizza but I lost $60. They lost a ton of business tonight. I will take my business elsewhere and spread the word to everyone I know.
Atmosphere: 1
Food: 1
Service: 1
Jake Hansen
Ok service except when they close 2 hours early.
Hanna Bytheway
This location is awful.. you can’t get an employee to recognize you when you go inside. When you order pickup for the pizza portal.. the app says it’s finished, but you go inside and it’s not in the portal. That has happened multiple times. Is it poor management or lack of training?
Atmosphere: 1
Food: 2
Service: 1
Max S.
Terrible customer service.
Atmosphere: 1
Food: 3
Service: 1
David Lawrence
Terrible service. Ordered online so my pizza would be ready and good to go. Got the message it was ready. When I went in, I was told the cooks messed up and they had not started my pizza. It would take 10 to 15 minutes. I was asked to wait in my car and they would bring it out. The manager and the other employees were cussing and not acting at all professional with each other during the interaction. I waited in my car out in the 95 degree weather for 20 minutes. Went in to ask about the pizza that was just sitting there. Not once did they apologize or do anything to make the situation right. To top it all off, the messed up the toppings on the pizza. Avoid this little Caesar’s like the plague.
I don't know why they have the pizza portal they never use it your pizza gets put on a wire rack by the drive-thru and cools off by the time you get your pizza it's guaranteed to be cold. Even when you order to pick up inside the portal it never does get put in there. I hope that this gets changed.
Atmosphere: 2
Food: 4
Service: 1
I ordered the Old World Fanceroni Pepperoni pizza well done via the app, expecting the crispy, cupped pepperonis as advertised with over 100 slices for that loaded experience. Unfortunately, what I received was undercooked dough that was soft and doughy in the center, not at all well done - it felt like it spent minimal time in the oven, uncooked dough. On top of that, a quick count showed only about 50-60 pepperonis, far short of the ‘over 100’ promised, leaving large patches of just cheese and sauce. For a pizza that’s hyped as premium, this was a major letdown, especially at the price point. I’ve had better consistency from this chain before, so hoping it’s a one-off, but it makes me hesitant to order again without checking in-store first.
Food: 1
Service: 2
I ordered off the app and it said it wouldn't be done until 7:06. About 6:55 I went inside and a minute later they gave me my pizza. I brought it to the car and realized it wasn't hot. I order on the app because I want fresh pizza. He apologized and gave me 2 new ones. Those were even older and he put my old ones back in with the other pizza. I TOUCHED THOSE! The pizza was old and stale. I'm never going back.
Got an online order and it was missing a topping and when I walked in it said it was loaded in the portal and it wasn't, had to wait another 4 minutes for it to come out of the oven, go to the one in Farmington or Layton.
As I got home I see the sauce cup I got is also expired by 3 days
Atmosphere: 1
Food: 1
Service: 1
Several things, they usually are very fast which are like! They are dependable! I didn't like how they said my pizza was done and it wasn't in the machine delivery. That wasn't cool. I don't expect you to finish the pizza in 5 minutes but I expect you not to say it's done when it's not done.
The pizza that I have right now probably has about 1/3 the amount of pineapples that Centerville gives me, so that's not cool. If you'll just apologize to me here and tell me you'll do better on pineapples on pizza I'll update this review.
One of the better little Ceasars, but do better. If you're going to charge $2 for a small side of sauce, fill the cup more than 1/2 way
Atmosphere: 3
Food: 3
Service: 3
Waited to pick up order. They gave my cheese bread to the person in front of me and I had to wait 15 more minutes for them to cook more. I had already waited for my order. Not the customer service you want when you order for a reason.
Atmosphere: 1
Service: 1
Breadsticks had no seasoning and where cold
Atmosphere: 1
Food: 1
Service: 1
Super slow and not clear on pricing.
Atmosphere: 1
Food: 2
Service: 1
They seriously gave us rancid pizza! It was so old that you could smell the rancid sauce/cheese. Bad even for a Little Ceasars. They obviously don't care care, they don't even respond to their reviews. They need to be reported to the health department.
Food: 1
Restaurantji Recommends
Well just look at the reviews before you order here. I ordered pizza online, received a message to pick it up, went to the store and waited an hour. Asked three times where my order was (it was only 3 pizzas), and they just said they were working on it. After an hour I finally asked for a refund and they said they couldn’t do it, that a manager would need to call me. So not only did I not get pizza but I lost $60. They lost a ton of business tonight. I will take my business elsewhere and spread the word to everyone I know.
Atmosphere: 1
Food: 1
Service: 1
Ok service except when they close 2 hours early.
This location is awful.. you can’t get an employee to recognize you when you go inside. When you order pickup for the pizza portal.. the app says it’s finished, but you go inside and it’s not in the portal. That has happened multiple times. Is it poor management or lack of training?
Atmosphere: 1
Food: 2
Service: 1
Terrible customer service.
Atmosphere: 1
Food: 3
Service: 1
Terrible service. Ordered online so my pizza would be ready and good to go. Got the message it was ready. When I went in, I was told the cooks messed up and they had not started my pizza. It would take 10 to 15 minutes. I was asked to wait in my car and they would bring it out. The manager and the other employees were cussing and not acting at all professional with each other during the interaction. I waited in my car out in the 95 degree weather for 20 minutes. Went in to ask about the pizza that was just sitting there.
Not once did they apologize or do anything to make the situation right. To top it all off, the messed up the toppings on the pizza. Avoid this little Caesar’s like the plague.
Atmosphere: 1
Food: 1
Service: 1
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