Daughter got a pumpkin spice drink and asked to have no coffee added. The worker that made it still put it in so my daughter asked if she would remake it. They would not remake it. Frustrated because this was their error and wouldn’t make it right.
Service: 1
Kaiya Brown
The barista was so kind and made our drinks so amazing :)
Atmosphere: 5
Food: 5
Service: 5
Carolyn Sloan
If the person making the drinks doesnt know how to make the drinks without literally calling someone for help, consider scheduling another employee to be there who knows the menu. Or even have a booklet with the recipes. Highly unprofessional, I feel bad for the girl who had to work under such pressure.
Food: 1
Service: 2
Makenzee White
They literally forgot about my order. Servering everyone that was behind me with their orders. I had to ask about my order and they literally forgot.
Service: 1
Karina Valderas
I usually come here with my daughter because it is right by my place. Well we came in today 2/22/25 around 5 pm to pick up groceries for dinner. We walked up to the register and the 2 girls are just talking. One took my order and my daughter's while the other one sat right behind her drinking her drink and spacing out. From what I remember when I worked at a Starbucks kiosk not too long ago, you cant have your phones or drinks on the floor. My daughter ordered a kids grande vanilla steamer, and it was definitely not kids temp, burned her tongue and throat. I ordered a Venti Iced WM, light ice, oatmilk, & an extra shot, hznt syrup. I got a completely different drink. Sent my husband to have them remake it and they still did not get it right but were talking and laughing while making my drink both times. I got so annoyed and just threw both drinks away. I want my refund smh.
Do not recommend
Atmosphere: 1
Food: 1
Service: 1
Caden Kendell
The space is fine and convenient, but the service was terrible.
Atmosphere: 4
Food: 2
Service: 1
Sharpie
I have come to this Starbucks for a long time because it’s right by my house. I have had Multiple bad experiences with one barista McKenna. When McKenna first started working there she messed up every single time, it’s still the same now after months.
One time I order a hot venti latte and I watched her fill the rest up with hot water. I brought it back and said it taste like water, Mckenna lied to my face and said “that’s weird” after I watched her fill it with water. That’s really made me dislike her, don’t lie to my face. Just take accountability say sorry and make me a new drink
Other times she’s messed up multiple drinks on my order, she can’t seem to make drinks good on a consistent basis.
Tonight she tried not taking my Starbucks app coupon, and she was completely disrespectful with her attitude.
How are you going to be disrespectful After you messed up multiple of my drinks in the past.
You as a worker know I come here a lot and you(McKenna) know specifically you messed up my drinks all the time and I’m always more than polite about it. Even after you lied to my face.
Hassling customers about the Starbucks app coupons is ridiculous and crazy when you can’t even make the drinks right consistently. Half of the time people are paying for some messed up drinks.
If you’re going to mess up their drink all the time the least you could do is take their Starbucks at coupon
Make it make sense, Give your customer a good customer service it’s really not that hard
Management Smith’s failing, You can’t put a Starbucks in your store and then expect not to use the Starbucks app you’re just going piss people off
Atmosphere: 1
Food: 1
Service: 1
Emma Shumway
Not drink. Coffee. Tea not coffee tea hello.
Lorri Muffler
Literally googled drive thru and it said drive thru available. Drove 7 minutes away from the interstate for this bull
Atmosphere: 1
Food: 1
Service: 1
David Bland
The coffee is great and the workers are so friendly! I really like the atmosphere that the new management is fostering!
The nicest employees ever!! I ordered my drink to the wrong location and these amazing girls were so sweet and made a new one and weee so friendly. Excellent customer
Atmosphere: 5
Food: 5
Service: 5
Tess Heiner
Today, I got the most scrumptious, delectable iced matcha with almond milk and vanilla cold foam I have ever had. The drink was filled right to the top, and the cold foam and matcha were made perfectly. There were 3 employees there, one was new (the one who made my drink), and she did an incredible job. They were all very sweet and helpful. 4 stars on food is for a drink mishap I had there a while back. This drink must be made of holy water. The only downside is that I already drank it all. I truly don’t know how I would’ve made it through my day without this drink in my hand. Even my dog could sense how tasty it was.
Atmosphere: 5
Food: 4
Service: 5
Michael Alexander
This location has a new manager and she does not promote an inviting atmosphere and doesn't seem to treat the employees well. I go here often and could tell quite quickly the mood had taken a turn for the worse. I think she just started but having worked in the service industry for a long time I get the feeling that the whole vibe has been thrown off completely.
Atmosphere: 1
Food: 5
Service: 1
Eric DeGroot
Quick access to Starbucks. Usually lines are short
Berkley Morby
This Starbucks is such a friendly and chill environment. I love to go there with my friends and hangout.
Daughter got a pumpkin spice drink and asked to have no coffee added. The worker that made it still put it in so my daughter asked if she would remake it. They would not remake it. Frustrated because this was their error and wouldn’t make it right.
Service: 1
The barista was so kind and made our drinks so amazing :)
Atmosphere: 5
Food: 5
Service: 5
If the person making the drinks doesnt know how to make the drinks without literally calling someone for help, consider scheduling another employee to be there who knows the menu. Or even have a booklet with the recipes. Highly unprofessional, I feel bad for the girl who had to work under such pressure.
Food: 1
Service: 2
They literally forgot about my order. Servering everyone that was behind me with their orders. I had to ask about my order and they literally forgot.
Service: 1
I usually come here with my daughter because it is right by my place. Well we came in today 2/22/25 around 5 pm to pick up groceries for dinner. We walked up to the register and the 2 girls are just talking. One took my order and my daughter's while the other one sat right behind her drinking her drink and spacing out. From what I remember when I worked at a Starbucks kiosk not too long ago, you cant have your phones or drinks on the floor. My daughter ordered a kids grande vanilla steamer, and it was definitely not kids temp, burned her tongue and throat. I ordered a Venti Iced WM, light ice, oatmilk, & an extra shot, hznt syrup. I got a completely different drink. Sent my husband to have them remake it and they still did not get it right but were talking and laughing while making my drink both times. I got so annoyed and just threw both drinks away. I want my refund smh.
Do not recommend
Atmosphere: 1
Food: 1
Service: 1
The space is fine and convenient, but the service was terrible.
Atmosphere: 4
Food: 2
Service: 1
I have come to this Starbucks for a long time because it’s right by my house. I have had Multiple bad experiences with one barista McKenna. When McKenna first started working there she messed up every single time, it’s still the same now after months.
One time I order a hot venti latte and I watched her fill the rest up with hot water.
I brought it back and said it taste like water, Mckenna lied to my face and said “that’s weird” after I watched her fill it with water.
That’s really made me dislike her, don’t lie to my face. Just take accountability say sorry and make me a new drink
Other times she’s messed up multiple drinks on my order, she can’t seem to make drinks good on a consistent basis.
Tonight she tried not taking my Starbucks app coupon, and she was completely disrespectful with her attitude.
How are you going to be disrespectful After you messed up multiple of my drinks in the past.
You as a worker know I come here a lot and you(McKenna) know specifically you messed up my drinks all the time and I’m always more than polite about it. Even after you lied to my face.
Hassling customers about the Starbucks app coupons is ridiculous and crazy when you can’t even make the drinks right consistently. Half of the time people are paying for some messed up drinks.
If you’re going to mess up their drink all the time the least you could do is take their Starbucks at coupon
Make it make sense, Give your customer a good customer service it’s really not that hard
Management Smith’s failing,
You can’t put a Starbucks in your store and then expect not to use the Starbucks app you’re just going piss people off
Atmosphere: 1
Food: 1
Service: 1
Not drink. Coffee. Tea not coffee tea hello.
Literally googled drive thru and it said drive thru available. Drove 7 minutes away from the interstate for this bull
Atmosphere: 1
Food: 1
Service: 1
The coffee is great and the workers are so friendly! I really like the atmosphere that the new management is fostering!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The nicest employees ever!! I ordered my drink to the wrong location and these amazing girls were so sweet and made a new one and weee so friendly. Excellent customer
Atmosphere: 5
Food: 5
Service: 5
Today, I got the most scrumptious, delectable iced matcha with almond milk and vanilla cold foam I have ever had. The drink was filled right to the top, and the cold foam and matcha were made perfectly. There were 3 employees there, one was new (the one who made my drink), and she did an incredible job. They were all very sweet and helpful. 4 stars on food is for a drink mishap I had there a while back. This drink must be made of holy water. The only downside is that I already drank it all. I truly don’t know how I would’ve made it through my day without this drink in my hand. Even my dog could sense how tasty it was.
Atmosphere: 5
Food: 4
Service: 5
This location has a new manager and she does not promote an inviting atmosphere and doesn't seem to treat the employees well. I go here often and could tell quite quickly the mood had taken a turn for the worse. I think she just started but having worked in the service industry for a long time I get the feeling that the whole vibe has been thrown off completely.
Atmosphere: 1
Food: 5
Service: 1
Quick access to Starbucks. Usually lines are short
This Starbucks is such a friendly and chill environment. I love to go there with my friends and hangout.
Atmosphere: 5
Food: 5
Service: 5
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