They were advertising $4 appetizers and wouldn’t honor the promotion because it was only good at halftime. They had a ton of games going during March madness, so halftime of what game? Pretty sure it was halftime of the game when we ordered. Plus we ordered directly from the $4 menu so if they weren’t going to honor it, it would have been nice to say something at the time we ordered. Service wasn’t great nor the food.
Atmosphere: 2
Food: 2
Service: 1
Summer Phillips
Each time i come to this location there is a problem. i've came here and gotten wings that literally had no meat, just the outside fried stuff. they've gotten my orders wrong multiple times between wing flavors, and drink to take out. Tonight was the worst of them all, I ordered take out from this location because it said they were open and got there and walked up to locked doors. there were 6 of us out waiting with either mobile orders, doordash, uber eats.ect. so i began knocking on the front door and multiple employees walked passed without asking what the problem was. finally after about 10 minutes the manager walked out and told us that they had closed 30 mins prior, i was very upset as i had driven far and already paid since it said it was OPEN. she said that google hasn't changed their hours, well then why don't you guys change the voicemail when we call??? it says "all store hours are up to date". I better get a refund!
Atmosphere: 1
Food: 1
Service: 1
J Rozzy
Have you ever had a dining experience so bad that it left you kind of shocked that you paid good money for it? Yeah that's B dubs in Lehi. I don't even know where to begin so I will just run over a few low lights for you. It took us almost a half an hour before we met our waitress after sitting down, then another 20 minutes to get the children's menus we asked for. The wing platter that my friends shared looked like they had spilled the wing seasoning all over on the wings to the point that there were several that were just inedible and I kid you not our french fry orders came with less french fries than a small McDonald's order of fries. In general we really got a feeling that we needed them much more than they needed customers at this place and that you should be grateful for getting anything at all for your money. My friend frequents the Orem location and says even when it's busy it's not usually THIS bad so I am just very confused how this place stays in business. I think this is the only restaurant I have ever been to where napkins are not accessible for the customers. You have to ask for napkins at a wing place??There definitely seems to be a general air of carelessness here. I can't imagine people are returning for any other reason than to watch their sporting events for free but for me that math does not add up and you could not pay me to go back through the doors. Although I had a one star experience I am giving two stars just because I am aware it was a busy fight night when we were there and they were very understaffed but perhaps that says something about the workplace environment they are setting up for their workers. A professional business that wants to stay in business should be able to handle a crowd without completely falling apart like this.
Atmosphere: 2
Food: 2
Service: 1
Kandice Hammond
Came in a few months ago, had the most HORRIBLE service we’ve ever had. To top it off, the food wasn’t even edible. Freezing cold and disgusting. We complained to the manager who gave us 3 gift cards. Went to use them yesterday and guess what….NOTHING WAS ON THEM! What a scam artist. Beware of this location. We will only go to the Sandy location from now on
Atmosphere: 3
Food: 1
Service: 1
warley avelar
Very good
Clint Calder
Everything felt sticky, especially my cocktail glass. The food was sub par, kinda feels like BWW is going down hill on their quality.
Atmosphere: 2
Food: 3
Service: 4
Oliver Closof
I waited 20 minutes for a pickup order. Food was great tho
Atmosphere: 1
Food: 5
Service: 1
Leonardo Sobreira
This location has claimed to be open multiple times and it is not. Showed up 1 hour before closing and they say they are only accepting take out. Unorganized and bad management
Jake Bryan
BWW disappoints once again. We waited a looong time for our food and it came out cold. They messed up every order. They overcharged us for the food, and it it took a long time to get our receipts back. There was 1 server, bless her heart, running around everywhere. If the management doesn't change soon then this location will most likely go out of business. I usually enjoy the food here so I hope they get things figured out soon.
Atmosphere: 1
Food: 2
Service: 1
Alexander Anderson
Absolutely no quality control. Wings came out cold and literally half my wings came out with multiple deep fried feathers attached to each wing. I get it. Wings can have feathers but not multiple feathers per wing on half my order.
I came here today March 1st and I ordered 10 wings and 15 wings they barely have any of the sauce on it and they only gave us 8 wings instead of the 10 that we ordered. The employees were very rude and acted like they did not want to be there. the food looks as if they didn’t even care it’s just thrown in there. I would like a refund for my order. do not go to this location
Dexton Upshaw
Poor service, crappy food, long waits, no salads.
Atmosphere: 1
Food: 1
Service: 1
Bransen Thatcher
Basically gave us wings with no sauce this is terrible why so stingy on the sauce ??
Food: 1
Service: 1
Bara Balentina
Worst experience in any restaurant I’ve ever had in my entire LIFE! In the middle of our dinner, one of the managers (found out his name is RICHARD.) came out in the middle of the restaurant and started screaming at the female servers in front of EVERYONE being so rude and inappropriate. I’ve never seen anyone be so unprofessional and disrespectful to other human beings with no shame… so disheartening and sad… will never come here again
Atmosphere: 1
Food: 2
Service: 1
Raul Gorostiaga
I waited for half an hour in a half empty sport's bar. They didn't even take my order.
They were advertising $4 appetizers and wouldn’t honor the promotion because it was only good at halftime. They had a ton of games going during March madness, so halftime of what game? Pretty sure it was halftime of the game when we ordered. Plus we ordered directly from the $4 menu so if they weren’t going to honor it, it would have been nice to say something at the time we ordered. Service wasn’t great nor the food.
Atmosphere: 2
Food: 2
Service: 1
Each time i come to this location there is a problem. i've came here and gotten wings that literally had no meat, just the outside fried stuff. they've gotten my orders wrong multiple times between wing flavors, and drink to take out. Tonight was the worst of them all, I ordered take out from this location because it said they were open and got there and walked up to locked doors. there were 6 of us out waiting with either mobile orders, doordash, uber eats.ect. so i began knocking on the front door and multiple employees walked passed without asking what the problem was. finally after about 10 minutes the manager walked out and told us that they had closed 30 mins prior, i was very upset as i had driven far and already paid since it said it was OPEN. she said that google hasn't changed their hours, well then why don't you guys change the voicemail when we call??? it says "all store hours are up to date". I better get a refund!
Atmosphere: 1
Food: 1
Service: 1
Have you ever had a dining experience so bad that it left you kind of shocked that you paid good money for it? Yeah that's B dubs in Lehi. I don't even know where to begin so I will just run over a few low lights for you. It took us almost a half an hour before we met our waitress after sitting down, then another 20 minutes to get the children's menus we asked for. The wing platter that my friends shared looked like they had spilled the wing seasoning all over on the wings to the point that there were several that were just inedible and I kid you not our french fry orders came with less french fries than a small McDonald's order of fries. In general we really got a feeling that we needed them much more than they needed customers at this place and that you should be grateful for getting anything at all for your money. My friend frequents the Orem location and says even when it's busy it's not usually THIS bad so I am just very confused how this place stays in business. I think this is the only restaurant I have ever been to where napkins are not accessible for the customers. You have to ask for napkins at a wing place??There definitely seems to be a general air of carelessness here. I can't imagine people are returning for any other reason than to watch their sporting events for free but for me that math does not add up and you could not pay me to go back through the doors. Although I had a one star experience I am giving two stars just because I am aware it was a busy fight night when we were there and they were very understaffed but perhaps that says something about the workplace environment they are setting up for their workers. A professional business that wants to stay in business should be able to handle a crowd without completely falling apart like this.
Atmosphere: 2
Food: 2
Service: 1
Came in a few months ago, had the most HORRIBLE service we’ve ever had. To top it off, the food wasn’t even edible. Freezing cold and disgusting. We complained to the manager who gave us 3 gift cards. Went to use them yesterday and guess what….NOTHING WAS ON THEM! What a scam artist. Beware of this location. We will only go to the Sandy location from now on
Atmosphere: 3
Food: 1
Service: 1
Very good
Everything felt sticky, especially my cocktail glass. The food was sub par, kinda feels like BWW is going down hill on their quality.
Atmosphere: 2
Food: 3
Service: 4
I waited 20 minutes for a pickup order. Food was great tho
Atmosphere: 1
Food: 5
Service: 1
This location has claimed to be open multiple times and it is not. Showed up 1 hour before closing and they say they are only accepting take out. Unorganized and bad management
BWW disappoints once again. We waited a looong time for our food and it came out cold. They messed up every order. They overcharged us for the food, and it it took a long time to get our receipts back. There was 1 server, bless her heart, running around everywhere. If the management doesn't change soon then this location will most likely go out of business. I usually enjoy the food here so I hope they get things figured out soon.
Atmosphere: 1
Food: 2
Service: 1
Absolutely no quality control. Wings came out cold and literally half my wings came out with multiple deep fried feathers attached to each wing. I get it. Wings can have feathers but not multiple feathers per wing on half my order.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
I came here today March 1st and I ordered 10 wings and 15 wings they barely have any of the sauce on it and they only gave us 8 wings instead of the 10 that we ordered. The employees were very rude and acted like they did not want to be there. the food looks as if they didn’t even care it’s just thrown in there. I would like a refund for my order. do not go to this location
Poor service, crappy food, long waits, no salads.
Atmosphere: 1
Food: 1
Service: 1
Basically gave us wings with no sauce this is terrible why so stingy on the sauce ??
Food: 1
Service: 1
Worst experience in any restaurant I’ve ever had in my entire LIFE! In the middle of our dinner, one of the managers (found out his name is RICHARD.) came out in the middle of the restaurant and started screaming at the female servers in front of EVERYONE being so rude and inappropriate. I’ve never seen anyone be so unprofessional and disrespectful to other human beings with no shame… so disheartening and sad… will never come here again
Atmosphere: 1
Food: 2
Service: 1
I waited for half an hour in a half empty sport's bar. They didn't even take my order.
Atmosphere: 1
Service: 1
Loading...