Awesome, super fast they had our food ready when ordered. Friendly staff even with a long line.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Crazy Sauce, Large Classic Pepperoni Pizza, Crazy Bread
Garret Griffin
Never been more frustrated with service in my life. My wife and I ordered on the app and set it for in store pickup. It takes an hour for our order (just 2 pizzas and 2 crazy breads) to be ready. I show up to the store and try and go into the store. It’s locked with 5 customers on the inside with a sign on the door reading “short staffed. Drive thru.” I tried getting people’s attention to get in and when I finally did I got an angry customer yelling at me to take the drive thru even though I was there to pick up an order that said was ready. Obviously they had been waiting a very long time as well. I try the drive through and get boxed in immediately with a dozen other cars. Sat there for 20 minutes without moving. Called their number… nothing. All the cars were turned off from how long they had been idling. After another 10 minutes all the cars behind me decide to back out and leave. I backed up as well to try the door again to see if I could just get my order and go but the same thing happened. There is no way to cancel an order on the app and the workers weren’t picking up the phone so I got back in line (which now had 4 more cars than I had left it) for another 30 minutes before finally making it to the window to hear 3-5 workers in the kitchen yelling at a male worker who had answered the incessantly ringing phone. Apparently attempting to have good customer service is worthy of being yelled at. When places are short staffed, I can normally sympathize with them and have patience but this was a whole ‘nother level of incompetence. 0/5 if I could. Wasted 2 hours of my Saturday evening. Pathetic!
Atmosphere: 1
Food: 2
Service: 1
Simply Sheridan
Food is great, but we are always waiting 15-20 minutes for the regular pizzas! They get our order wrong at least 50% of the time, and this last time I was waiting almost 45 minutes.. I had to correct the drive through girl 3 times when she took my order.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Large Classic Pepperoni Pizza
Castillo Verito27
Restaurant seem to be clean, and the pizza was very good, unfortunately when I ask for a Ultimate Supreme with no onions, extra sauce,.....they told me they cannot modify the pizza and I have to buy it the way it is. I couldn't believe it, and when I told the cashier that I worked for the company for 5 years at District Manager and explained to her the way how Caesar vision system worked, she apologized and then she did modify the pizza. But if I haven't tell her anything she wouldn't do it, I am wondering how many customers had to buy the same pizza the way it is. Got my pizza, with no extra sauce. Very disappointed!
Atmosphere: 1
Food: 4
Service: 1
Rolando magele
Waiting experience was very poor.Don't know the reason why you have drive through, we ended up walk back inside. Doesn't make any sense!
Atmosphere: 1
Service: 1
Jake Halladay
We pre ordered in the app so our pizza was ready for us to pickup. We showed up on the time that app said which was 6:35. I walked in and no one said nothing to me. The General manager Malissa just looked up at me and said nothing. I waited for 5 mins before another employee from the back of the store came up and asked if I had been helped as the general manager again said nothing! I said I have been waiting for my pizza she asked the name I gave it to her and she asked the general manager where my order was. Melissa said idk and turned away!!! After that the employee said just a second and walked to the back and I didn’t see her again. General manager Malissa proceeded to ignore me! I waited another five mins and asked Melissa how much longer and she said idk another min!!! I have now been in the store almost 15mins at this point then she hands me my order and doesn’t give me everything I ordered! I had to correct her on our order! I am sorry as a general manager you need to have a batter attitude and be a better manager of customers!!! Little Caesars we will NOT go back to this location ever again! And you should probably retrain General Manager Malissa on people skills and how to treat your customers!!! Very disappointed if I could give - stars I would!
Atmosphere: 1
Service: 1
Dead Pool
Had to wait 30 minutes for 1 pizza
Victor Ortega
I ordered a pepperoni most bestest and I got a regular hot and ready. I even told the cashier and she claimed it was a pepperoni most bestest.... not on my watch. You guys need to do better.
Mal
how do you as a pizza place say “we don’t do custom orders past 9:00.” you close at 10? so does that mean you just give out pizzas that have been sitting out for an hour or longer. disgusting. obviously lazy staff with a bad attitude as well. we asked for a fresh pepperoni since it was such struggle to make a fresh half cheese half pepperoni even tho we got here at 9:15. you close in 45 mins. if you can make a fresh pepperoni you can spare it and make a fresh half and half. like huh? anyways just weird policyEDIT: ok literally disgusting. i couldn’t even finish the pizza. you could tell after we asked for a fresh pizza that they just ran an old pizza thru the oven really fast again so it would seem more “fresh”. NOW i am sick from the pizza because the “fresh” cheese was so sticky and definitely frozen before or had been sitting out for an hour or more. how does this place stay open that is so hazardous. just avoid this place
My crazy combo breadsticks were so hard that I heard the crunch when I bit into it:(
Atmosphere: 1
Food: 1
Service: 2
Jonathan Hansen
That’s so awesome. The little Caesars has a drive-through you guys are the best.
Atmosphere: 5
Food: 5
Service: 5
Ethan Boren
they locked the lobby at 6:30pm and the drive through was packed and did not have any pizzas ready to go and wanted a 40 minute wait 0/10 just go to a different
Atmosphere: 1
Food: 1
Service: 1
Ethan B.
they locked the lobby at 6:30pm and the drive through was packed and did not have any pizzas ready to go and wanted a 40 minute wait 0/10 just go to a different location
Taylor V.
I have been eating pizza for fourty years. I have had more than my fair share of little ceasars. This is by far the worst run little ceasars on planet earth. Tonight pushed me over the edge, no more bread sticks? They never have any product. Why have a drive-thru if you dont have anything ready? Drive down the road to american fork little ceasars, worth the drive.
Awesome, super fast they had our food ready when ordered. Friendly staff even with a long line.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Crazy Sauce, Large Classic Pepperoni Pizza, Crazy Bread
Never been more frustrated with service in my life. My wife and I ordered on the app and set it for in store pickup. It takes an hour for our order (just 2 pizzas and 2 crazy breads) to be ready. I show up to the store and try and go into the store. It’s locked with 5 customers on the inside with a sign on the door reading “short staffed. Drive thru.” I tried getting people’s attention to get in and when I finally did I got an angry customer yelling at me to take the drive thru even though I was there to pick up an order that said was ready. Obviously they had been waiting a very long time as well. I try the drive through and get boxed in immediately with a dozen other cars. Sat there for 20 minutes without moving. Called their number… nothing. All the cars were turned off from how long they had been idling. After another 10 minutes all the cars behind me decide to back out and leave. I backed up as well to try the door again to see if I could just get my order and go but the same thing happened. There is no way to cancel an order on the app and the workers weren’t picking up the phone so I got back in line (which now had 4 more cars than I had left it) for another 30 minutes before finally making it to the window to hear 3-5 workers in the kitchen yelling at a male worker who had answered the incessantly ringing phone. Apparently attempting to have good customer service is worthy of being yelled at. When places are short staffed, I can normally sympathize with them and have patience but this was a whole ‘nother level of incompetence. 0/5 if I could. Wasted 2 hours of my Saturday evening. Pathetic!
Atmosphere: 1
Food: 2
Service: 1
Food is great, but we are always waiting 15-20 minutes for the regular pizzas! They get our order wrong at least 50% of the time, and this last time I was waiting almost 45 minutes.. I had to correct the drive through girl 3 times when she took my order.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Large Classic Pepperoni Pizza
Restaurant seem to be clean, and the pizza was very good, unfortunately when I ask for a Ultimate Supreme with no onions, extra sauce,.....they told me they cannot modify the pizza and I have to buy it the way it is. I couldn't believe it, and when I told the cashier that I worked for the company for 5 years at District Manager and explained to her the way how Caesar vision system worked, she apologized and then she did modify the pizza. But if I haven't tell her anything she wouldn't do it, I am wondering how many customers had to buy the same pizza the way it is. Got my pizza, with no extra sauce. Very disappointed!
Atmosphere: 1
Food: 4
Service: 1
Waiting experience was very poor.Don't know the reason why you have drive through, we ended up walk back inside. Doesn't make any sense!
Atmosphere: 1
Service: 1
We pre ordered in the app so our pizza was ready for us to pickup. We showed up on the time that app said which was 6:35. I walked in and no one said nothing to me. The General manager Malissa just looked up at me and said nothing. I waited for 5 mins before another employee from the back of the store came up and asked if I had been helped as the general manager again said nothing! I said I have been waiting for my pizza she asked the name I gave it to her and she asked the general manager where my order was. Melissa said idk and turned away!!! After that the employee said just a second and walked to the back and I didn’t see her again. General manager Malissa proceeded to ignore me! I waited another five mins and asked Melissa how much longer and she said idk another min!!! I have now been in the store almost 15mins at this point then she hands me my order and doesn’t give me everything I ordered! I had to correct her on our order! I am sorry as a general manager you need to have a batter attitude and be a better manager of customers!!! Little Caesars we will NOT go back to this location ever again! And you should probably retrain General Manager Malissa on people skills and how to treat your customers!!! Very disappointed if I could give - stars I would!
Atmosphere: 1
Service: 1
Had to wait 30 minutes for 1 pizza
I ordered a pepperoni most bestest and I got a regular hot and ready. I even told the cashier and she claimed it was a pepperoni most bestest.... not on my watch. You guys need to do better.
how do you as a pizza place say “we don’t do custom orders past 9:00.” you close at 10? so does that mean you just give out pizzas that have been sitting out for an hour or longer. disgusting. obviously lazy staff with a bad attitude as well. we asked for a fresh pepperoni since it was such struggle to make a fresh half cheese half pepperoni even tho we got here at 9:15. you close in 45 mins. if you can make a fresh pepperoni you can spare it and make a fresh half and half. like huh? anyways just weird policyEDIT: ok literally disgusting. i couldn’t even finish the pizza. you could tell after we asked for a fresh pizza that they just ran an old pizza thru the oven really fast again so it would seem more “fresh”. NOW i am sick from the pizza because the “fresh” cheese was so sticky and definitely frozen before or had been sitting out for an hour or more. how does this place stay open that is so hazardous. just avoid this place
Atmosphere: 1
Food: 3
Service: 1
Pretty trash. Lazy and poor service. :(
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
My crazy combo breadsticks were so hard that I heard the crunch when I bit into it:(
Atmosphere: 1
Food: 1
Service: 2
That’s so awesome. The little Caesars has a drive-through you guys are the best.
Atmosphere: 5
Food: 5
Service: 5
they locked the lobby at 6:30pm and the drive through was packed and did not have any pizzas ready to go and wanted a 40 minute wait 0/10 just go to a different
Atmosphere: 1
Food: 1
Service: 1
they locked the lobby at 6:30pm and the drive through was packed and did not have any pizzas ready to go and wanted a 40 minute wait 0/10 just go to a different location
I have been eating pizza for fourty years. I have had more than my fair share of little ceasars. This is by far the worst run little ceasars on planet earth. Tonight pushed me over the edge, no more bread sticks? They never have any product. Why have a drive-thru if you dont have anything ready? Drive down the road to american fork little ceasars, worth the drive.